Chartwell Pinewood

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Experience bungalow-style retirement living combining supportive services, delicious dining, and engaging activities. 

Chartwell Pinewood Retirement Residence is an intimate, established senior living community with the feeling of a family home in east Pembroke, beside SmartCentres Pembroke Mall. We’re well known for our strong local reputation, accessible bungalow-style layout, and warm, welcoming ambiance, where everyone feels like they belong to a tight-knit community of residents and staff. 

We offer independent seniors an active and engaging lifestyle with customized support options available. At our all-inclusive retirement residence, you can benefit from three delicious and nutritious daily meals, weekly housekeeping, and personalized care options, should you require additional support now or in the future. You also have a choice of spacious and bright studio or one-bedroom suites. 

Relax, socialize, enjoy

At Chartwell Pinewood, our social and supportive lifestyle is designed to empower you to spend your time and energy on the people and pursuits most important to you in your retirement years. Here, you may find yourself bringing your morning coffee and paper to our light-filled sunroom to begin the day with views of the Ottawa River, or perhaps joining a friend or family member for a wholesome meal in our lively dining room with big windows. We also have a peaceful chapel, as well as a charming courtyard where you can get some fresh air and enjoy nature. How you spend your day is completely up to you! 

Belong to a community of friends

You’ll find it’s easy to make friends at our retirement community, as our residents are a welcoming and down-to-earth crowd. You may even make a new acquaintance during one of our many social, fitness or charitable programs on offer, including our very popular Trivia nights, Bingo, and themed dining events. That friendliness also extends to our staff; skilled and caring people whose goal is to make your life happier, healthier, and more fulfilling. They’re here to co-ordinate and deliver our full suite of engaging activities and personalized services in an approach encompassing mind, body, and spirit. 

Sitting area in front of a fireplace at Chartwell Pinewood / Coin salon devant une cheminée à Chartwell Pinewood
Library at Chartwell Pinewood / Bibliothèque de Chartwell Pinewood
Sitting area in lobby beside a fireplace at Chartwell Pinewood / Coin salon dans le hall d'entrée à côté d'une cheminée à Chartwell Pinewood
Chapel at Chartwell Pinewood / Chapelle à Chartwell Pinewood
Overview of a dining room at Chartwell Pinewood / Vue d'ensemble d'une salle à manger à Chartwell Pinewood
A sofa in a living room at Chartwell Pinewood / Un canapé dans un salon à Chartwell Pinewood
Living room with a door to a backyard at Chartwell Pinewood / Salle de séjour avec une porte donnant sur une cour arrière à Chartwell Pinewood
Overview of a bedroom at Chartwell Pinewood / Vue d'ensemble d'une chambre avec fenêtre à Chartwell Pinewood
Driveway to Chartwell Pinewood and a large signage / Entrée de Chartwell Pinewood et un grand panneau de signalisation
Pathway at Chartwell Pinewood / Pathway à Chartwell Pinewood
Drone shot of a Chartwell Pinewood and its neighbourhood / Prise de vue par drone d'un bois de pins de Chartwell et de son voisinage
  • Library at Chartwell Pinewood / Bibliothèque de Chartwell Pinewood
  • Sitting area in lobby beside a fireplace at Chartwell Pinewood / Coin salon dans le hall d'entrée à côté d'une cheminée à Chartwell Pinewood
  • Chapel at Chartwell Pinewood / Chapelle à Chartwell Pinewood
  • Overview of a dining room at Chartwell Pinewood / Vue d'ensemble d'une salle à manger à Chartwell Pinewood
  • A sofa in a living room at Chartwell Pinewood / Un canapé dans un salon à Chartwell Pinewood
  • Living room with a door to a backyard at Chartwell Pinewood / Salle de séjour avec une porte donnant sur une cour arrière à Chartwell Pinewood
  • Overview of a bedroom at Chartwell Pinewood / Vue d'ensemble d'une chambre avec fenêtre à Chartwell Pinewood
  • Driveway to Chartwell Pinewood and a large signage / Entrée de Chartwell Pinewood et un grand panneau de signalisation
  • Pathway at Chartwell Pinewood / Pathway à Chartwell Pinewood
  • Drone shot of a Chartwell Pinewood and its neighbourhood / Prise de vue par drone d'un bois de pins de Chartwell et de son voisinage

Flexible care and support

To ensure personalized support, our Care Assist program—an offering of à la carte wellness services and all-inclusive care packages—further provides you with the flexibility to add or remove services. This empowers you to create a customized care plan that meets your unique needs, preferences, and abilities so you can feel your best each day. 

Understand our support and care options

The dining experience

At Chartwell Pinewood, we recognize that an active and independent lifestyle is your goal, where if you choose, you no longer have to worry about shopping for and preparing meals. That’s why our dining experience is so important. Whether you enjoy your meal in our comfortable, spacious dining room, or with friends and family in our private dining room, or in our casual bistro where you can pick up a coffee and freshly prepared snack, you’ll find the same care and attention to detail goes into every aspect of your experience at Chartwell Pinewood. 

Discover our menus and dining services 
Carrot soup in a bowl with carrot, crouton and basil garnish

Take a closer look at the lifestyle at Chartwell  

Download our brochure 
Senior couple holding each other close smiling

Activities and amenities

At Chartwell Pinewood, we think of ourselves as a family, and love getting together to chat, keep fit, sing, dance, listen, learn, reflect, worship, and, of course, relax. You’ll find us staying fit during a Rhythm ‘N’ Moves class in our fitness studio. We may be gathering for Happy Hour, or out on a trip to Pembroke Mall. There’s live entertainment tonight, and if the weather’s good tomorrow, we’ll be working in the garden. There’s always time to relax in the bistro with a cup of coffee, or attend a service in the chapel. Yet, while we love being active, we also love being independent, spending the day any way we wish! 

  • Chartwell Residence Ladies enjoying cup of Coffee in dinning room
  • Chartwell Residents enjoying the game of Billiards
  • Senior ladies chatting and enjoying painting

A selection of inviting suites

Starting from $3,441/month

Chartwell Pinewood residents love their unique bungalow-style retirement community, enjoying immediate access to the green space, courtyard and gardens surrounding the residence. Choose from semi-private studios, studios, and one-bedroom suites with a separate living/dining room, bedroom, bathroom, and kitchenette, giving you ample space for more furniture.  

Explore our suite plans 

Retirement living in Pembroke   

Set back on Pembroke Street East, and steps away from Pembroke Mall, Canadian Tire, Walmart, and other major retailers, Chartwell Pembroke is also minutes to the waterfront of the Ottawa River, parks and nature trails, golf courses, the curling centre, and Kinsmen Park, featuring an aquatic centre and pickleball courts. The Trans-Canada Highway is a quick drive away. Our residents are served by nearby medical clinics on Pembroke Street, and Pembroke Regional Hospital. We also enjoy being next door to Champlain Trail Museum and Pioneer Village! 

Things to do in Pembroke   

Nestled in the heart of the Ottawa Valley on the shores of the scenic Ottawa River, Pembroke is a charming small town about an hour-and-a-half drive from Ottawa. A hub that embraces its rich past in the architecture of the historic buildings that grace its lively downtown, you may know Pembroke for its 30 Heritage Murals that dot the city. If you are a walker, you’ll enjoy the Kiwanis Waterfront Trail, and the Champlain Trail Museum and Pioneer Village (next door to Chartwell Pinewood), worth a visit for its 1800s schoolhouse, log house and church. 

Pembroke offers a vibrant shopping scene, with local independent fashion and gift boutiques sprouting in the downtown core. You’ll find two malls and power centres to satisfy all other retail needs, including Walmart and Winners. Don’t forget about the equally vibrant restaurant scene: be sure to visit the Whitewater Brewing Company for locally brewed beers and casual dining, not to mention a full range of chain restaurants throughout the town.  

Chartwell Pinewood Map

Shopping for retirement homes?

There are many important factors to consider when trying to find the best retirement community for yourself or a loved one. Practical considerations like location, cost and the right support or care services for your unique needs, emotional considerations like how the residence made you feel and your interactions with staff, and so much more. Read our helpful guide today for questions to ask during a tour, topics to discuss with family, and how to make a decision you can feel confident in..

Download our guide
Senior couple in the background holding tiny home in the foreground