Visit us today and see why now is the right time to embrace senior living.
Welcome to Chartwell Pinewood
Discover boutique-style retirement living where warmth, comfort, and community come together in Pembrooke.
Chartwell Pinewood is an intimate, established senior living community with the feeling of a family home, located in east Pembroke beside SmartCentres Pembroke Mall. Our retirement community is renowned for its strong local reputation and home-like atmosphere. With an accessible, bungalow-style layout and friendly, long-standing staff, our residence offers a sense of comfort and belonging from the moment you walk through the door. Here, residents and staff often feel more like extended family than neighbours.
We’re proud to offer independent seniors a vibrant, all-inclusive lifestyle with customized support options available. Enjoy three delicious and nutritious daily meals, weekly housekeeping, and personalized care services, should you require additional support now or in the future. You also have a choice of spacious and bright studio or one-bedroom suites, each designed for comfort and ease of living.
Relax, socialize, enjoy life at your own pace
At Chartwell Pinewood, our warm and social atmosphere encourages you to focus on the things that matter most—whether that’s quiet reflection or lively connection. Picture starting your day with coffee and the morning paper in our bright sunroom overlooking the Ottawa River, sharing a laugh with friends during a themed dinner in our lively dining room, or enjoying peaceful moments in our on-site chapel or serene courtyard filled with greenery and fresh air. Here, your day unfolds on your terms.
A community where everyone knows your name
You’ll find it’s easy to make friends at our retirement community, as our residents are a welcoming and down-to-earth crowd. Whether you're joining a spirited Bingo night, attending a themed social, or participating in a fitness or volunteer program, you're sure to find companionship and shared interests. That friendliness also extends to our staff; skilled and caring people whose goal is to make your life happier, healthier, and more fulfilling. They’re here to co-ordinate and deliver our full suite of engaging activities and personalized services in an approach encompassing mind, body, and spirit.
Flexible care and support
To ensure personalized support, our Care Assist program—an offering of à la carte wellness services and all-inclusive care packages—further provides you with the flexibility to add or remove services. This empowers you to create a customized care plan that meets your unique needs, preferences, and abilities so you can feel your best each day.
A selection of inviting suites
PROMO starting from $2,800/month
Chartwell Pinewood residents love their unique bungalow-style retirement community, enjoying immediate access to the green space, courtyard and gardens surrounding the residence. Choose from semi-private studios, studios, and one-bedroom suites with a separate living/dining room, bedroom, bathroom, and kitchenette, giving you ample space for more furniture.
Care Assist in Pembroke at Chartwell Pinewood
Wondering what types of care services are available at Chartwell Pinewood? Chartwell’s Care Assist Program is designed to help you or a loved one achieve the comfort and quality of life you desire in your retirement residence. We collaborate with you or your loved one to provide a customized care experience that reflects your unique healthcare needs, from light to moderate to heavy care. Visit our Care Assist page to explore our various à la carte services and care options.
The dining experience
At Chartwell Pinewood, we recognize that an active and independent lifestyle is your goal, where if you choose, you no longer have to worry about shopping for and preparing meals. That’s why our dining experience is so important. Whether you enjoy your meal in our comfortable, spacious dining room, or with friends and family in our private dining room, or in our casual bistro where you can pick up a coffee and freshly prepared snack, you’ll find the same care and attention to detail goes into every aspect of your experience at Chartwell Pinewood.
Take a closer look at the lifestyle at Chartwell
Activities and amenities
At Chartwell Pinewood, we think of ourselves as a family, and love getting together to chat, keep fit, sing, dance, listen, learn, reflect, worship, and, of course, relax. You’ll find us staying fit during a Rhythm ‘N’ Moves class in our fitness studio. We may be gathering for Happy Hour, or out on a trip to Pembroke Mall. There’s live entertainment tonight, and if the weather’s good tomorrow, we’ll be working in the garden. There’s always time to relax in the bistro with a cup of coffee, or attend a service in the chapel. Yet, while we love being active, we also love being independent, spending the day any way we wish!
Retirement living in Pembroke
Set back on Pembroke Street East, and steps away from Pembroke Mall, Canadian Tire, Walmart, and other major retailers, Chartwell Pembroke is also minutes to the waterfront of the Ottawa River, parks and nature trails, golf courses, the curling centre, and Kinsmen Park, featuring an aquatic centre and pickleball courts. The Trans-Canada Highway is a quick drive away. Our residents are served by nearby medical clinics on Pembroke Street, and Pembroke Regional Hospital. We also enjoy being next door to Champlain Trail Museum and Pioneer Village!
Things to do in Pembroke
Nestled in the heart of the Ottawa Valley on the shores of the scenic Ottawa River, Pembroke is a charming small town about an hour-and-a-half drive from Ottawa. A hub that embraces its rich past in the architecture of the historic buildings that grace its lively downtown, you may know Pembroke for its 30 Heritage Murals that dot the city. If you are a walker, you’ll enjoy the Kiwanis Waterfront Trail, and the Champlain Trail Museum and Pioneer Village (next door to Chartwell Pinewood), worth a visit for its 1800s schoolhouse, log house and church.
Pembroke offers a vibrant shopping scene, with local independent fashion and gift boutiques sprouting in the downtown core. You’ll find two malls and power centres to satisfy all other retail needs, including Walmart and Winners. Don’t forget about the equally vibrant restaurant scene: be sure to visit the Whitewater Brewing Company for locally brewed beers and casual dining, not to mention a full range of chain restaurants throughout the town.
Shopping for retirement homes?
There are many important factors to consider when trying to find the best retirement community for yourself or a loved one. Practical considerations like location, cost and the right support or care services for your unique needs, emotional considerations like how the residence made you feel and your interactions with staff, and so much more. Read our helpful guide today for questions to ask during a tour, topics to discuss with family, and how to make a decision you can feel confident in.
Frequently Asked Questions
What are the benefits of senior living at Chartwell Pinewood?
Chartwell Pinewood offers boutique-style retirement living in the heart of Pembroke, where comfort, connection, and personalized support come together in a welcoming, family-like community.
Here’s what sets us apart:
- Home-Like Atmosphere: Our intimate, bungalow-style residence feels more like a cozy family home than a large institution—creating a true sense of comfort and belonging.
- Pet-Friendly Living: Bring your beloved companion—our community is welcoming to pets and embraces their role in everyday joy and companionship.
- All-Inclusive Services: Enjoy three nutritious daily meals, weekly housekeeping, and optional personalized care services that support your independence.
- Spacious Suites: Choose from bright studio or one-bedroom suites designed with ease, comfort, and privacy in mind.
- Engaging Social Life: From lively dining experiences to Bingo nights, fitness classes, and volunteer programs, there’s always something fun to do and someone to enjoy it with.
- Peaceful Amenity Spaces: Start your day in the sunroom with views of the Ottawa River or unwind in our tranquil chapel or landscaped courtyard.
- Caring, Long-Standing Staff: Our friendly team is deeply dedicated to your well-being and here to make each day more comfortable, fulfilling, and joyful.
- Convenient Location in Pembroke: Located beside SmartCentres Pembroke Mall, shopping, services, and healthcare are just steps away.
- Proudly Canadian: Trust in a Canadian-owned company known for its commitment to exceptional service and resident well-being.
At Chartwell Pinewood, you’ll discover retirement living that truly feels like home—with the flexibility and support to live life on your own terms. [Book a Tour]
Will I lose my independence when I move to a retirement residence?
Not at all! Retirement living is designed to enhance your independence and freedom by relieving you of household maintenance and responsibilities. You’ll enjoy a variety of meal options and meal plans, life-enrichment activities, as well as the freedom and choice to come and go as you please. With retirement living, you are empowered to focus on the people and pursuits that matter most to you.
How much does it cost to live in Chartwell Pinewood?
Pricing details can be found in the 'suite plans' section of our website. It is essential to note that costs can vary depending on several factors, including the residence's location, the type of suite you choose, and the level of care services required. Given these variables, we believe it's crucial to offer personalized guidance to help you understand the pricing for residences in your desired area.
To ensure you have a clear understanding and to guide you through the pricing of our residence, our dedicated representatives are at your service. We strongly encourage you to give us a call at 1-855-461-0685, fill out our contact form, or book a tour for a more personalized discussion.
What types of suites are available in Chartwell Pinewood?
You can explore our suite layouts by navigating to the "Suite Plans & Pricing" section of our website. To see a suite you're interested in for yourself, we invite you to book a tour.
Can my family come and visit me?
At Chartwell, we understand the value of staying connected to family and friends. Your loved ones are always welcome to drop by at our residences! We also host events throughout the year to help you stay connected with them.
For more specific inquiries, including overnight stay policies, please reach out to your specific residence of interest.
Are pets allowed?
Yes! Our retirement residence is pet-friendly, and residents are responsible for the care of their loyal companions. We strongly encourage you to book a tour to ask about pet-specific restrictions.
Can I decorate my suite?
Yes! We want you to feel comfortable and at home in your new space. Feel free to personalize your suite with your favourite furniture, artwork, and cherished belongings that reflect your personality and style.