At Chartwell, we want you to experience the sense of safety, support and peace of mind you deserve from the first day you move in with us. Here’s why Chartwell residences are safe places to call home:

We diligently follow all provincial and public health guidance and provide PPE to our employees.
Our residences have enhanced infection prevention and control protocols.
Staff are on-site 24-7 to support you, if and when you need assistance.
Our new Transition Together Move-In Program helps you safely ease into life in your new home with peer support.
Family visit protocols remain in place to ensure you stay connected with loved ones.
Our residence staff have transparent and regular communication with residents and their families so you always know what’s going on.

While safety remains our top priority, we also foster safe opportunities for socialization and engagement so you can enjoy the lifestyle at Chartwell to the fullest.

Chez Chartwell, nous tenons à ce que vous éprouviez le sentiment de sécurité, de soutien et de tranquillité d’esprit que vous méritez dès le premier jour de votre emménagement chez nous. Voici pourquoi les résidences Chartwell sont des milieux sécuritaires où il fait bon vivre :

Nous suivons avec diligence toutes les directives provinciales et de la santé publique et fournissons l’ÉPI nécessaire à nos employés.
Nos résidences appliquent des protocoles renforcés de prévention et de contrôle des infections.
Le personnel est présent sur place en tout temps pour vous aider quand vous en avez besoin.
Notre nouveau programme « Vivre la transition ensemble » vous aide à vous installer dans votre nouvelle résidence en toute sécurité, en bénéficiant du soutien de vos pairs et du personnel.
Les protocoles de visites des familles demeurent en place pour vous permettre de maintenir des liens avec vos proches.
Le personnel de notre résidence entretient une communication transparente et régulière avec les résidents et leurs familles afin de vous tenir au courant de tout ce qui se passe.

Bien que la sécurité demeure notre priorité absolue, nous favorisons également les occasions de socialisation et de participation en toute sécurité afin que vous puissiez profiter pleinement du mode de vie offert chez Chartwell.

Chartwell Pembroke Heritage Retirement Residence

1111 Pembroke Street West, Pembroke, Ontario K8A 8P6

"The independent lifestyle you want, paired with the support you need, in the heart of the Ottawa Valley."

At Chartwell Pembroke Heritage, the safety of our residents and staff is our highest priority. While we have always maintained strong infection protocols, we have enhanced our safety measures, continue to follow all government directives for heightened infection control, and foster safe social experiences within our residence for everyone’s safety and peace of mind.

Chartwell Pembroke Heritage Retirement Residence will impress you with its spectacular views of the beautiful Ottawa River, as well as its independent lifestyle program combined with in-suite independent supportive living options. With a choice of modern studios and one-bedroom suites, including some with balconies and fireplaces, it’s easy to see why Chartwell Pembroke Heritage is a popular choice for Ottawa Valley seniors looking for small-town retirement living. Uniquely, we also have our very own shuttle bus, used for outings and private bookings.

Warm and welcoming, our retirement community is an enclave of comfort and accessibility, both indoors and out. With our award-winning landscaped grounds and indoor "Heritage Walk"—a resident-named walking path along the building’s hallways—Chartwell Pembroke Heritage is a welcoming seniors’ home designed with the amenities and activities that today’s active and independent retirees demand. With meals and housekeeping chores taken care of, as well as a large roster of support options available—all delivered by dedicated and caring staff—our residents lead fulfilling lives in an appealing, natural setting.

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