At Chartwell, we want you to experience the sense of safety, support and peace of mind you deserve from the first day you move in with us. Here’s why Chartwell residences are safe places to call home:

  1. We diligently follow all provincial and public health guidance and provide PPE to our employees.
  2. Our residences have enhanced infection prevention and control protocols.
  3. Staff are on-site 24-7 to support you, if and when you need assistance.
  4. Our new Transition Together Move-In Program helps you safely ease into life in your new home with peer support.
  5. Family visit protocols remain in place to ensure you stay connected with loved ones.
  6. Our residence staff have transparent and regular communication with residents and their families so you always know what’s going on. 

While safety remains our top priority, we also foster safe opportunities for socialization and engagement so you can enjoy the lifestyle at Chartwell to the fullest.

Chez Chartwell, nous tenons à ce que vous éprouviez le sentiment de sécurité, de soutien et de tranquillité d’esprit que vous méritez dès le premier jour de votre emménagement chez nous. Voici pourquoi les résidences Chartwell sont des milieux sécuritaires où il fait bon vivre :

  1. Nous suivons avec diligence toutes les directives provinciales et de la santé publique et fournissons l’ÉPI nécessaire à nos employés.
  2. Nos résidences appliquent des protocoles renforcés de prévention et de contrôle des infections.
  3. Le personnel est présent sur place en tout temps pour vous aider quand vous en avez besoin.
  4. Notre nouveau programme « Vivre la transition ensemble » vous aide à vous installer dans votre nouvelle résidence en toute sécurité, en bénéficiant du soutien de vos pairs et du personnel.
  5. Les protocoles de visites des familles demeurent en place pour vous permettre de maintenir des liens avec vos proches.
  6. Le personnel de notre résidence entretient une communication transparente et régulière avec les résidents et leurs familles afin de vous tenir au courant de tout ce qui se passe.

Bien que la sécurité demeure notre priorité absolue, nous favorisons également les occasions de socialisation et de participation en toute sécurité afin que vous puissiez profiter pleinement du mode de vie offert chez Chartwell.

Chartwell Bayview Retirement Residence

435 Dundas Street West, Belleville, Ontario K8P 1B6

    Reviews for this Residence- Overall Ratings -   (4.5)

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Cheryl Levy

“A Home away from Home” seems like such an idealistic cliché, but it is truly an accurate description of our experience. We took advantage of a relaxing “Strawberry Social Open House” invitation to tour their facility, and investigate the programs and accommodations offered, for possible future reference. This proved to be well-timed when a sudden and unfortunate medical incident occurred shortly afterwards. Chartwell Bayview was able to quickly provide respite care, which then led to permanent occupancy. The compassionate and understanding staff worked to make this unexpected life-style change a smooth transition. It was evident that the programs and activities were tailored to the unique interests of the residents. Each weekly schedule included events to look forward to, including live musical entertainment and special themed days. The atmosphere in the residence was “like being at home,” rather than feeling like an institution, especially with the picturesque views of the Bay of Quinte and the quiet courtyard garden. All levels of staff that I encountered were supportive and approachable. Especially with the current Covid restrictions, the staff strive to serve their residents the best they can, while observing all of the regulations to keep them safe. We are truly grateful for Chartwell Bayview Retirement Residence!

Irene Cowie

During a recent visit with our mom we found the staff rude esp the maintenance man . We understand the difficulties of Covid and concern for the well-being of others but it was the way we were spoken to .We did a outside social distance visit. They were aware it was a coffee visit. We were aware with the HR department at head office that masks are encouraged but not mandatory on outside visits . The maintenance staff told us we that our masks were to remain on and that we were to have our coffee later not the resident but us .We felt his tone to sound rude and condescending saying if we want our visit to continue saying it’s a privilege to continue. I feel it’s my right to visit and do comply to safety standards but being felt we were spies on as we were outside is not right .There are many other more serious concerns besides this and it being the number of times there has been medication errors with my mom . Also the decline in meals and the building itself like mold .

Anna Marie Beeton

This residence moved mountains to bring me in on an emergency basis from the hospital. My room was very well appointed and easy to navigate with my walker while healing. Meals were excellent and the staff were very helpful meeting special needs and tastes when possible. Any interaction with staff from personal care, kitchen and dining room, administrative to housekeeping and maintenance were all professional, caring and supportive. Also while hearing such interactions with other residents of varying needs, that same level of respect, kindness and support was always present. There are endless activities that one is invited to participate in if desired, outings, theatre and church experiences etc. There's a lovely sunroom with a bay view, as well as a beautiful garden for warmer days. I HIGHLY recommend this facility to anyone considering short or long term stay for yourself or a loved one.

Anna Marie Beeton

Anne Cornellier

While looking for a retirement residence for my parents, Leonora has been an absolute god-send for us. She is making the move to Bayview Retirement so pleasant and stress-free for my Dad and Mom by answering all our endless questions. While on our tour, we found Bayview to have a friendly atmosphere, clean rooms, lots of activities, fabulous dining menu and the deciding factor was the 24/7 care. What a beautiful place to call home.

Shelly WAY

My dad Gary Bassett chose Bayview residence and has been there for about a month and loves it! We have all found all the stafff and residents to be so kind, caring, helpful and friendly. The rooms are huge, food is great and dad loves having some of his independence back. He has played the Wii, played bingo, gone to movie nights and a corn roast and has socialized more than he has in years. What a great experience! He has felt so welcome and everyone has made this difficult transition so smooth for him and for all of us. We all appreciate the compassion shown by staff and the interest they all show in all the residents lives. It has made a huge difference. Thank you so much!

Chartwell encourages our stakeholders to review and rate our properties and services in full accordance with our Website Terms of Use.

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