A drone view of Chartwell Pembroke Heritage / Vue par drone de Chartwell Pembroke Heritage

Visit us today and see why now is the right time to embrace senior living.

BOOK A PERSONALIZED TOURBOOK A PERSONALIZED TOUR

Welcome to Chartwell Pembroke Heritage

The independent lifestyle you want—with the support you need—in the heart of the Ottawa Valley. 

Chartwell Pembroke Heritage Retirement Residence boasts stunning views of elegant, landscaped grounds backing onto the Ottawa River. We're conveniently located in a village-like setting where you will find a wide range of local amenities within walking distance, including grocery stores, local restaurants, retailers and coffee shops. We're also steps away from the beautiful Kiwanis Waterfront trail and Riverside Park, as well as West End Mall, with Dollarama, No Frills and Hart stores.  

Worry-free services and support

Our retirement community offers valuable independent living services that allow you to comfortably age in place, including delicious and nutritious meals and weekly housekeeping. Optional services include linen service, medication management, as well as a variety of personalized care services tailored to your needs. In addition, we have our very own shuttle bus, used for outings and private bookings. 

Here, you can choose from a selection of suites that come in large and bright studios featuring full kitchenettes, as well as one-bedroom layouts, some with private balconies and fireplaces. You’ll find our caring and dedicated staff strive to exceed expectations so you can enjoy the comforts and security of home, plus the peace of mind you deserve. 

Great on-site amenities and gorgeous outdoor space

We offer a variety of contemporary on-site amenities that serve as gathering places for our many lifestyle experiences, including a chapel, bistro, sunroom, library, social dining room and more. If you like being outdoors, you'll love our award-winning landscaped grounds, which serve as a peaceful sanctuary for residents looking to be closer to nature. You may also find yourself taking your morning paper and coffee into our lush greenspace—dotted with patio furniture and mature trees—to relax under the shade of our gazebo, or perhaps tending your flowers or vegetables in our raised garden beds. You can also go for a peaceful stroll along our paved walking paths around the residence - the choice is yours! 

country kitchen at chartwell pembroke heritage retirement residence
Living room and a door to a terrace at Chartwell Pembroke Heritage / Salle de séjour et porte donnant sur une terrasse à Chartwell Pembroke HeritageOverview of living room at Chartwell Pembroke Heritage / Vue d'ensemble du salon de Chartwell Pembroke HeritageBedroom at Chartwell Pembroke Heritage / Chambre à coucher chez Chartwell Pembroke HeritageLounge at Chartwell Pembroke Heritage / Salon chez Chartwell Pembroke HeritageChapel at Chartwell Pembroke Heritage / Chapelle de Chartwell Pembroke HeritageOverview of a dining room  at Chartwell Pembroke Heritage / Vue d'ensemble d'une salle à manger à Chartwell Pembroke HeritageSitting area at country kitchen at Chartwell Pembroke Heritage / Coin salon dans la cuisine de campagne de Chartwell Pembroke HeritageBistro at Chartwell Pembroke Heritage / Bistro à Chartwell Pembroke HeritageFront exterior view of Chartwell Pembroke Heritage / Vue extérieure de Chartwell Pembroke HeritageGazebo and surroundings  at Chartwell Pembroke Heritage / Gazebo et environs à Chartwell Pembroke Heritage
  • Living room and a door to a terrace at Chartwell Pembroke Heritage / Salle de séjour et porte donnant sur une terrasse à Chartwell Pembroke Heritage
  • Overview of living room at Chartwell Pembroke Heritage / Vue d'ensemble du salon de Chartwell Pembroke Heritage
  • Bedroom at Chartwell Pembroke Heritage / Chambre à coucher chez Chartwell Pembroke Heritage
  • Lounge at Chartwell Pembroke Heritage / Salon chez Chartwell Pembroke Heritage
  • Chapel at Chartwell Pembroke Heritage / Chapelle de Chartwell Pembroke Heritage
  • Overview of a dining room  at Chartwell Pembroke Heritage / Vue d'ensemble d'une salle à manger à Chartwell Pembroke Heritage
  • Sitting area at country kitchen at Chartwell Pembroke Heritage / Coin salon dans la cuisine de campagne de Chartwell Pembroke Heritage
  • Bistro at Chartwell Pembroke Heritage / Bistro à Chartwell Pembroke Heritage
  • Front exterior view of Chartwell Pembroke Heritage / Vue extérieure de Chartwell Pembroke Heritage
  • Gazebo and surroundings  at Chartwell Pembroke Heritage / Gazebo et environs à Chartwell Pembroke Heritage
Chartwell Care employee helping Senior resident walk

Flexible care and support

To ensure personalized support, our Care Assist program—an offering of à la carte wellness services and all-inclusive care packages—further provides you with the flexibility to add or remove services. This empowers you to create a customized care plan that meets your unique needs, preferences, and abilities so you can feel your best each day. 

Understand our support and care optionsUnderstand our support and care options

The dining experience

Every day, residents at Chartwell Pembroke Heritage look forward to delicious, nutritious fare, freshly prepared by our in-house food service team and served in our contemporary, light-filled dining room. Our daily meal service is part of our worry-free lifestyle, where you are free to pursue the retirement years you deserve. Our dining room is a place where bodies and spirits are nourished, where residents leave feeling satisfied by the food, the service, and the company.  

Discover our menus and dining services Discover our menus and dining services 
Carrot soup in a bowl with carrot, crouton and basil garnish

Take a closer look at the lifestyle at Chartwell Pembroke Heritage

Download our brochure Download our brochure 
Senior couple holding each other close smiling

Activities and amenities

Chartwell Pembroke Heritage feels like a village—our garden-like setting and charming building design contribute to that, but it’s also our residence’s friendly, vibrant atmosphere, where everyone is included and supported to live a life that’s active, engaged and fulfilling. You’ll find our LiveNow life enrichment program offers many experiences, activities, and amenities in which to pursue your passions and socialize with others. Residents enjoy choir practice, exercise classes in the fitness studio, and guest speaker presentations. We also offer several dedicated spaces to enjoy our activities, including a lounge, TV room, library, and chapel. Of course, you are completely free to choose how and where to spend your day! 

  • Chartwell Residence Ladies enjoying cup of Coffee in dinning room
  • Chartwell Residents enjoying the game of Billiards
  • Senior ladies chatting and enjoying painting

A selection of inviting suites

Starting from $3,432/month

Chartwell Pembroke Heritage offers modern, spacious independent living in your choice of studio and one-bedroom suites. Studios feature a combined living/dining/sleeping space with spacious bathroom and kitchenette, with some layouts including a patio or balcony. Or you may prefer our larger one-bedroom suites, with a living/dining room, separate bedroom, and bathroom; some layouts also feature a kitchenette and/or patio or balcony. Our residence is pet friendly too! 

Explore our suite plans Explore our suite plans 

Retirement living in Pembroke   

Tucked into a lush village setting on Pembroke Street West, Chartwell Pembroke Heritage enjoys proximity to Pembroke’s beautiful Riverside Park on the banks of the Ottawa River, and the pretty Kiwanis Waterfront Trail. Just a short walk away, the West End Mall meets residents’ shopping, banking and pharmacy needs. Dining out is easy with a good choice of chain and independent restaurants, including a renowned local burger spot. Residents enjoy a range of recreational and cultural amenities, and are served by the local hospital and several medical clinics. 

Things to do in Pembroke

Pembroke is a small town with a big personality—and a little bit of something to do for everyone. Known as the heart of the scenic Ottawa Valley, and located between Ottawa and North Bay, Pembroke celebrates its heritage to the delight of residents and visitors alike. The town is known for its 30 Heritage Murals that tell artistic stories of the area’s history.  

Stroll the revitalized downtown, stopping by boutiques, locally-owned restaurants, and the Farmer’s Market—home to a winter Soupfest—to enjoy the community feel and relaxed atmosphere. If you’re an outdoor enthusiast, you’ll never run out of things to do: the Ottawa River attracts canoeists and has great fishing too. Summer strollers love the Kiwanis Waterfront Trail, while winter enthusiasts enjoy the curling club. 

Pembroke is also a hub for the region’s dynamic arts, culture and education scene. The Festival Hall Centre for the Arts hosts name entertainment, while Algonquin College offers a wide variety of adult education courses. 

Shopping for retirement homes?

There are many important factors to consider when trying to find the best retirement community for yourself or a loved one. Practical considerations like location, cost and the right support or care services for your unique needs, emotional considerations like how the residence made you feel and your interactions with staff, and so much more. Read our helpful guide today for questions to ask during a tour, topics to discuss with family, and how to make a decision you can feel confident in..

Download our guideDownload our guide
Senior couple in the background holding tiny home in the foreground

Frequently Asked Questions

  • Will I lose my independence when I move to a retirement residence?

    Not at all! Retirement living is designed to enhance your independence and freedom by relieving you of household maintenance and responsibilities. You’ll enjoy a variety of meal options and meal plans, life-enrichment activities, as well as the freedom and choice to come and go as you please. With retirement living, you are empowered to focus on the people and pursuits that matter most to you.

  • How much does it cost to live in Chartwell Pembroke Heritage?

    Pricing details can be found in the 'suite plans' section of our website. It is essential to note that costs can vary depending on several factors, including the residence's location, the type of suite you choose, and the level of care services required. Given these variables, we believe it's crucial to offer personalized guidance to help you understand the pricing for residences in your desired area.

    To ensure you have a clear understanding and to guide you through the pricing of our residence, our dedicated representatives are at your service. We strongly encourage you to give us a call at 1-855-461-0685, fill out our contact form, or book a tour for a more personalized discussion.

  • What types of suites are available in Chartwell Pembroke Heritage?

    You can explore our suite layouts by navigating to the "Suite Plans & Pricing" section of our website. To see a suite you're interested in for yourself, we invite you to book a tour.

  • Can my family come and visit me?

    At Chartwell, we understand the value of staying connected to family and friends. Your loved ones are always welcome to drop by at our residences! We also host events throughout the year to help you stay connected with them.

    For more specific inquiries, including overnight stay policies, please reach out to your specific residence of interest.

  • Are pets allowed?

    Yes! Our retirement residence is pet-friendly, and residents are responsible for the care of their loyal companions. We strongly encourage you to book a tour to ask about pet-specific restrictions.

  • Can I decorate my suite?

    Yes! We want you to feel comfortable and at home in your new space. Feel free to personalize your suite with your favourite furniture, artwork, and cherished belongings that reflect your personality and style.