Chartwell Care staff  helping senior resident walk by holding her hand

Memory Care at Chartwell Scarlett Heights 

Chartwell Scarlett Height’s Memory Living Neighbourhood is a supportive and independent environment for seniors living with dementia, located on a dedicated floor of our retirement residence.  
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    Our unique approach to memory care 

    Our unique, person-centred approach to memory care means our trained and caring staff seek to establish strong social connections with residents in order to foster trust and familiarity. We also partner with families to learn each person’s life history—all to better understand their story and form meaningful relationships.   
  • Chartwell Memory Care employee chatting with the senior lady colouring

    Memory care support for families of residents 

    To better support the families of our residents, we have a dedicated Social Worker on-site to provide orientation, facilitate family conferences and deliver counseling services if desired. Family members are also encouraged to drop by any time to speak with our Memory Living Manager.   
  • Chartwell Care employee helping the senior resident cover blanket over him

    Special program features for seniors with dementia 

    Chartwell Scarlett Height’s Memory Living Neighbourhood includes the following specialized programs and services for your loved one’s comfort and well-being:   - Small resident-to-staff ratios   - Secure and interactive environment with 24-hour supervision   - Staff training in Gentle Persuasive Approach (GPA) and Positive Persuasive Approach (PPA) to help them understand and cater to the unique needs of our residents living with dementia   - Specialized life-enrichment programming, supportive and nutritious dining experience and group outings   - Flexible routines that balance structure with spontaneity   - Person-centred care plans reflective of residents’ unmet needs, abilities, and interests   - Dedicated Memory Living Manager and Social Worker to support families 

Explore Chartwell’s Memory Care program 

Interested in learning more about the care, services, and unique features of our Memory Care program? Download our brochure today to take a deeper dive into our program, including more information on our personalized care plans, trained and caring staff, and how our Assisted Living Managers can support you and your family.

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Senior woman sitting in bed smiling at her care worker sitting on a chair next to her