Chartwell staff is assisting senior male resident walking down an aisle / Le personnel de Chartwell aide un résident âgé à marcher dans l'allée

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Memory Care at Chartwell Scarlett Heights in Etobicoke

Chartwell Scarlett Heights is a retirement residence in Etobicoke featuring a dedicated Memory Living Neighbourhood specially designed for seniors living with dementia. Our unique Memory Living Program is known for its high staff-to-resident ratios, tailored life enrichment activities, access to safe outdoor spaces, interactive design elements, and a family-style dining program.

Explore our special program features for seniors living with dementia in Etobicoke

Chartwell Scarlett Height’s Memory Living Neighbourhood includes the following specialized programs and services to maximize your loved one’s comfort and well-being:

High staff-to-resident ratios
Secure and interactive setting with 24-hour supervision
Staff training in Gentle Persuasive Approach (GPA) and Positive Persuasive Approach (PPA) to help them understand and cater to the unique needs of our residents living with dementia
Specialized life-enrichment programming, supportive and nutritious dining experience and group outings
Flexible routines that balance structure with spontaneity
Person-centred care plans reflective of residents’ unmet needs, abilities, and interests
Dedicated Memory Living Manager and Social Worker to support families

Chartwell Care staff chatting with the senior resident by the fire place

Explore Chartwell’s Memory Living program

Interested in learning more about the care, services, and unique features of our Memory Living program? Download our brochure today!

Browse brochure

Senior woman and her adult daughter are reading a book at the tea table / Une femme âgée et sa fille adulte lisent un livre à la table de thé

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Browse our comfortable Memory Living suites in Etobicoke

Memory Care

Studio
One-bedroom

Select a living option

Studio

Starting from $8,428/month

Suite plans thumbnail / Plan des suites miniature

Studio

Starting from $8,428/month

Download Suite Plans

Key features included:

Three (3) meals included
Meal assistance
24/7 staff
On-Site Nurse
Morning and evening assistance
Showering and bathing assistance
Escort assistance
Medication management
Visual checks
Daily Reminders
Redirection and reassurance
Emergency Response System
Secured unit
Kitchenette
Utilities
Individual thermostat

In-suite air-conditioning
Daily room refresh
Weekly housekeeping
Laundry facilities
Weekly linen service
Personal laundry
Towel service
Cable TV
Telephone
Wi-Fi
Wi-Fi common areas
Outdoor parking
Transportation services
In-suite mail delivery
Social Worker

Optional services available:

Compression stocking assistance
Enhanced care services through our Care Assist program

Patio/balcony
Storage

Key features included:
1. Three (3) meals included
2. Meal assistance
3. 24/7 staff
4. On-Site Nurse
5. Morning and evening assistance
6. Showering and bathing assistance
7. Escort assistance
8. Medication management
9. Visual checks
10. Daily Reminders
11. Redirection and reassurance
12. Emergency Response System
13. Secured unit
14. Kitchenette
15. Utilities
16. Individual thermostat
1. In-suite air-conditioning
2. Daily room refresh
3. Weekly housekeeping
4. Laundry facilities
5. Weekly linen service
6. Personal laundry
7. Towel service
8. Cable TV
9. Telephone
10. Wi-Fi
11. Wi-Fi common areas
12. Outdoor parking
13. Transportation services
14. In-suite mail delivery
15. Social Worker
Optional services available:
1. Compression stocking assistance
2. Enhanced care services through our Care Assist program
1. Patio/balcony
2. Storage

The image above is a sample and may not represent the specific layout. For the complete suite plan layout, you can download it via the blue button above. This page provides a general description of the types of activities, services and amenities that may be available and is not intended to be an exhaustive or inclusive list. Activities, services, amenities, and prices are not guaranteed and are subject to change. The actual services, amenities and prices will be based on the suite and optional services selected following a personalized tour.

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Learn about our unique approach to memory care in Etobicoke
At Chartwell Scarlett Heights, our unique, person-centred approach to memory care means our trained and caring staff seek to establish strong social connections with residents in order to foster trust and familiarity. We also partner with families to learn each person’s life history—all to better understand their story and form meaningful relationships. 
Hear about our support for families of residents living with dementia
To better support the families of our residents, we have a dedicated Social Worker on-site to provide orientation, facilitate family conferences and deliver counseling services if desired. Family members are also encouraged to drop by any time to speak with our Memory Living Manager.

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Chartwell staff is helping a residence walking down the hallway with her walking sticking / Le personnel de Chartwell aide une résidence à marcher dans le couloir avec sa canne

Discover our lifestyle at Chartwell Scarlett Heights

Book a personalized tour

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Watch our Dementia Education Video Series

Supporting a loved one with dementia can feel overwhelming—but you’re not alone. Learn from our experts in senior living in our dementia video series, created especially for family caregivers. Get helpful insights, emotional support, and practical tips for your journey ahead.

How to start the conversation about senior living

Speaking to a loved one about a potential move to a retirement residence can be a challenging conversation to have. Our guide, “Supporting a Loved One,” helps explain how to respectfully bring up the topic with a spouse or aging parent and who can help make this transition easier. You’re not alone—let us help you navigate this option together.

Download our guide

Senior woman sitting in bed smiling at her care worker sitting on a chair next to her

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Frequently Asked Questions

How much does memory care cost in Etobicoke?
Our Memory Living suites can vary in monthly rental costs due to several factors, including size of layout, location, and service package enhancements like additional care and household services. Scroll up to the suite layouts section to see the starting prices of the layouts we offer at our residence for a ballpark estimate of costs per month.
How do I know if I or a loved one are ready for memory care?
It may be time to consider memory care if your loved one is showing signs of needing more specialized support for daily living, particularly when cognitive challenges or memory loss become noticeable. This could include difficulty with everyday tasks, forgetfulness affecting safety, challenges in communication, or increasing confusion.
Who is eligible for Chartwell’s Memory Living?
Chartwell’s Memory Living program is designed to meet the needs of individuals living with mild to moderate cognitive impairment who require assistance with managing daily activities. For complete peace of mind, our Memory Living Managers carry out assessments of all individuals looking to join the program to ensure their needs can be met safely in our residences. For further explanation of our program qualifications, please contact us.
What is the staff-to-resident ratio?
Memory Living at Chartwell features high staff-to-resident ratios. Residents will have access to registered staff 24 hours a day and will be cared for by our trained and dedicated care staff. Our secure Memory Living neighbourhoods are also supported by dietary servers, housekeepers, and a dedicated Activity Aid.
Can I decorate my loved one’s Memory Living suite at Chartwell Scarlett Heights?
Yes! We encourage new residents and their families to create a space that reflects their personality and style. Anything from a favourite chair, painting, cabinets or any other décor can help your loved one feel comfortable and adjust quicker to their new home. Our suites are unfurnished, so you can make their space truly feel like home.

Memory Care at Chartwell Scarlett Heights in Etobicoke

Explore our special program features for seniors living with dementia in Etobicoke

Explore Chartwell’s Memory Living program

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Browse our comfortable Memory Living suites in Etobicoke

Studio

Studio

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Discover our lifestyle at Chartwell Scarlett Heights

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Watch our Dementia Education Video Series

How to start the conversation about senior living

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Frequently Asked Questions

How much does memory care cost in Etobicoke?

How do I know if I or a loved one are ready for memory care?

Who is eligible for Chartwell’s Memory Living?

What is the staff-to-resident ratio?

Can I decorate my loved one’s Memory Living suite at Chartwell Scarlett Heights?

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Explore Chartwell’s Memory Living program

Browse our comfortable Memory Living suites in Etobicoke

Studio

Studio

Discover our lifestyle at Chartwell Scarlett Heights

How to start the conversation about senior living

Frequently Asked Questions

How much does memory care cost in Etobicoke?

How do I know if I or a loved one are ready for memory care?

Who is eligible for Chartwell’s Memory Living?

What is the staff-to-resident ratio?

Can I decorate my loved one’s Memory Living suite at Chartwell Scarlett Heights?