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Chartwell Wedgewood Retirement Residence

15 Market Street East, Brockville (Ontario) K6V 0A6

    Évaluations pour cette résidence- Évaluation globale -   (5.0)




Sélectionnez la Framboises si vous êtes un humain. (Requis)


Pamela Jones
23/10/2020

My mother moved to The Wedgewood shortly after it opened and lived there for over 12 years. Her apartment was beautifully situated on the fourth floor overlooking the St. Lawrence River; the dining-room, spa and other facilities of the residence were a pleasant walk away. As in so many other experiences in life, it was the people who lived and worked at The Wedgewood that made it a good place to be. Fellow residents over the years have been companionable both as table mates in the dining room and participants in activities of shared interest – trivia, book club and exercises come to mind … … But the stalwarts of the experience have been staff: from daily housekeepers with a cheery word and helping hand, to the nursing and wellness staff who provided support during health issues, to the kitchen and dining staff, to whom my mother would offer a jaunty “thumbs up” whenever a meal was particularly pleasing (or sometimes, a suggestion for improvement!). And when all else might be difficult, the receptionist on duty would know how to solve any issue, including coordination of a visit from maintenance personnel when needed. No one person or place is perfect, but The Wedgewood has set its sights on offering a quality living experience; the General Manager and directors of individual departments are committed to doing their best to please.

Malcolm Fowler
21/09/2020

The management and staff have done an excellent job of following covid protocols and keeping the facility and their residents safe during the past 6 months... well done Chartwell !!

Handy Nevers
15/09/2020

Living alone for 15 years due to the fact that my wife had spent 6 years in a nursing home and passed away 9 years ago. At the age of 84 I thought it was about time to make a change. My Social worker advised me to go to a retirement home for a 2 month trial. I choose Wedgewood for different reasons; access to the river, the closeness to downtown and to my bank and the pharmacy and the fact that my close friend lives here. An appointment was set up for the very next day for a 2 month trial. My daughter came with me and we were both impressed. Kathy Digiosia and other staff were a joy to talk with. Kathy spent time with us explaining a lot about Wedgewood and what it offered and required as well as showing us a couple of rooms i in such a friendly and business like way that I booked in for a 3 month trial instead. She was very friendly and knowledgeable and showed us a room on the 4th floor over looking the river. It had just become available that day. I was so impressed with the room, especially the terrific view of the river and access to it that I booked it right away. I have been here now for 10 months and my plans are to stay for the foreseeable future. It has been a pleasure to live here and everyone has been friendly and helpful to me. Kathy did not end her friendliness when I signed but has continued to do things to help me settle in and make this MY home and she still does. I had visited other retirement homes but Wedgewood beat the others hands down in my estimation. And that is why I am here.

Lori Ford
10/09/2020

My grandmother stayed at Wedgewood during a very difficult time as she began her journey with Alzheimers. She had been at another Retirement Home out of town and they told us that they could no longer care for her as she had started to wonder. We truly were lost as to what to do next. I went on line to research homes in our area that would have the capability to provide the care and security that nan needed. My family lives close by so Brockville was the perfect area. I called Wedgewood and the response I received was one of great compassion and understanding. We were able to get her in on the assisted living floor where the nurses took the care and time that my mother required. The family felt relieved that she was in a beautiful residence that she could call home. The food was amazing and there was plenty of activities. She had an amazing room with a water view. The staff at Wedgewood were engaging and kind and kept us informed always. It is difficult enough to have someone you love fall ill with Alzheimers but its reassuring to know that Chartwell has high standards when it comes to care. Thanks always to the staff

Linda Powell
14/02/2020

Our mother moved to the Wedgewood Chartwell in Brockville a few years ago. As family, we are very grateful for the tremendous care for her. The residence is lovely, very clean, and is nicely located near the St. Lawrence with lovely views. The staff in all areas - management, care providers, maintenance, kitchen/dining room, reception, housekeeping, exercise/wellness - hope we have not missed anyone - have been tremendous, caring and thoughtful, and we so appreciate their watchful eye with our mother. Safety is always top of mind. I have stayed at the Wedgewood several times for a few days at a time to visit and so appreciate the suite accommodation available onsite. This option alleviates some of the challenge of not living close by. The staff and management have worked closely with us in ensuring the optimal care and accommodation and we are grateful for the good communication with family members and working together with Mom and family as a team. Also it is obvious that the culinary staff work hard to develop appealing menus and meet the needs of many. (And lovely that a spa is in the building for that special treatment!) There is certainly a Wedgewood family atmosphere - so important. Thank you Wedgewood.

Keri Aubrecht
16/10/2019

My mother and I stayed for over a week at this property. I would definitely recommend as staff are friendly and personable. They get to know the residence which make you feel part of a family. The room was spacious and the food was excellent - more like a restaurant to retirement living!! Make sure you compare services included and how to customize to your needs - the team works hard to make you feel at home.

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