Book a virtual or on-site tour. Move-Ins Now Accepted. New Infection Prevention Measures In Place for Enhanced Safety.
96% of residents felt their Chartwell Residence took important measures to keep them safe during COVID-19. "Listening to Serve You Better" 2020 survey results.

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At Chartwell, we want you to experience the sense of safety, support and peace of mind you deserve from the first day you move in with us. Here’s why Chartwell residences are safe places to call home:

  1. We diligently follow all provincial and public health guidance and provide PPE to our employees.
  2. Our residences have enhanced infection prevention and control protocols.
  3. Staff are on-site 24-7 to support you, if and when you need assistance.
  4. Our new Transition Together Move-In Program helps you safely ease into life in your new home with peer support.
  5. Family visit protocols remain in place to ensure you stay connected with loved ones.
  6. Our residence staff have transparent and regular communication with residents and their families so you always know what’s going on. 

While safety remains our top priority, we also foster safe opportunities for socialization and engagement so you can enjoy the lifestyle at Chartwell to the fullest.

Chez Chartwell, nous tenons à ce que vous éprouviez le sentiment de sécurité, de soutien et de tranquillité d’esprit que vous méritez dès le premier jour de votre emménagement chez nous. Voici pourquoi les résidences Chartwell sont des milieux sécuritaires où il fait bon vivre :

  1. Nous suivons avec diligence toutes les directives provinciales et de la santé publique et fournissons l’ÉPI nécessaire à nos employés.
  2. Nos résidences appliquent des protocoles renforcés de prévention et de contrôle des infections.
  3. Le personnel est présent sur place en tout temps pour vous aider quand vous en avez besoin.
  4. Notre programme « Bienvenue chez Chartwell » vous aide à vous installer dans votre nouvelle résidence en toute sécurité, en bénéficiant du soutien de vos pairs et du personnel.
  5. Les protocoles de visites des familles demeurent en place pour vous permettre de maintenir des liens avec vos proches.
  6. Le personnel de notre résidence entretient une communication transparente et régulière avec les résidents et leurs familles afin de vous tenir au courant de tout ce qui se passe.

Bien que la sécurité demeure notre priorité absolue, nous favorisons également les occasions de socialisation et de participation en toute sécurité afin que vous puissiez profiter pleinement du mode de vie offert chez Chartwell.

Chartwell New Edinburgh Square Retirement Residence

420 MacKay Street, Ottawa, Ontario K1M 2C4

“A vibrant, contemporary residence with a bustling downtown vibe.”

Service Levels

Chartwell offers a wide range of personal support services—delivered by friendly, dedicated staff—that can cater to your unique needs and lifestyle. The following care levels are offered at this residence. For questions regarding which care level may be the best fit for yourself or a loved one, please contact us.

Independent Living

Independent living is a lifestyle option offered at Chartwell that can include a range of convenient services, such as housekeeping, leisure opportunities and outings, and even the availability of à la carte dining options at an additional fee. Typically, seniors who choose independent living do not require any personal care services, and are seeking social engagement, convenience and the peace of mind of a secure community.

Independent living accommodations at Chartwell retirement communities can vary—from retirement living suites with kitchenettes, to seniors apartments with full kitchens, to townhomes, cottages and bungalows.

Independent Supportive Living

Independent supportive living may combine all of the benefits of an independent lifestyle in a retirement residence—housekeeping and laundry, leisure and social opportunities and 24-hour security—with delicious daily meals and the ability to take advantage of personal support services like medication administration or assistance with your daily routine.

Personal support services may be offered by Chartwell staff, through government-funded home care agencies or private pay services, depending on your province of residence and the services in the retirement community you are interested in.

Assisted Living

Chartwell’s Assisted Living program is specially-designed to support individuals who would benefit from daily personalized care to lead a better quality of life. Staff are there to ensure your days are spent in comfort and satisfaction, and aim to maximize independence and peace of mind through convenient service, such as medication administration and supervision, assistance with aspects of your daily routine, or an escort to meals and activities.

Many Chartwell retirement residences that offer assisted living services have dedicated neighbourhoods or floors with their own dining rooms and activity lounges.

Questions about living at this residence?

343-882-4758

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Chartwell Rockcliffe Retirement Residence
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