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At Chartwell, we want you to experience the sense of safety, support and peace of mind you deserve from the first day you move in with us. Here’s why Chartwell residences are safe places to call home:

  1. We diligently follow all provincial and public health guidance and provide PPE to our employees.
  2. Our residences have enhanced infection prevention and control protocols.
  3. Staff are on-site 24-7 to support you, if and when you need assistance.
  4. Our new Transition Together Move-In Program helps you safely ease into life in your new home with peer support.
  5. Family visit protocols remain in place to ensure you stay connected with loved ones.
  6. Our residence staff have transparent and regular communication with residents and their families so you always know what’s going on. 

While safety remains our top priority, we also foster safe opportunities for socialization and engagement so you can enjoy the lifestyle at Chartwell to the fullest.

Chez Chartwell, nous tenons à ce que vous éprouviez le sentiment de sécurité, de soutien et de tranquillité d’esprit que vous méritez dès le premier jour de votre emménagement chez nous. Voici pourquoi les résidences Chartwell sont des milieux sécuritaires où il fait bon vivre :

  1. Nous suivons avec diligence toutes les directives provinciales et de la santé publique et fournissons l’ÉPI nécessaire à nos employés.
  2. Nos résidences appliquent des protocoles renforcés de prévention et de contrôle des infections.
  3. Le personnel est présent sur place en tout temps pour vous aider quand vous en avez besoin.
  4. Notre nouveau programme « Vivre la transition ensemble » vous aide à vous installer dans votre nouvelle résidence en toute sécurité, en bénéficiant du soutien de vos pairs et du personnel.
  5. Les protocoles de visites des familles demeurent en place pour vous permettre de maintenir des liens avec vos proches.
  6. Le personnel de notre résidence entretient une communication transparente et régulière avec les résidents et leurs familles afin de vous tenir au courant de tout ce qui se passe.

Bien que la sécurité demeure notre priorité absolue, nous favorisons également les occasions de socialisation et de participation en toute sécurité afin que vous puissiez profiter pleinement du mode de vie offert chez Chartwell.

Chartwell Meadowbrook Retirement Residence

18 Jacobson Drive, Lively, Ontario P3Y 1P7

    Reviews for this Residence- Overall Ratings -   (5.0)

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Katherine Aube

I want to thank the Chartwell Meadowbrook for offering safe, nurturing, inclusive environment to which I transitioned a client that I am working with too. Kelly Ann and Elizabeth were a great wealth of information and support for this transition and my client is very happy with what he has available to him. From the meals, bistrow, to the activities and assistance with housekeeping, it fits perfectly for his needs. Thank you again for providing a great space and opportunity to remain as independent and safe as you can.

Heather Cretzman

I am writing this letter as a representative of my Mother's family, Mrs. Aline Gillespie. My Mother has resided at Chartwell's Meadow Brook retirement home, in Lively,for the past five years. In these difficult and overwhelming days, we would like to take this opportunity to commend and thank our Mother's residence. The atmosphere has always been welcoming and pleasant. Our Mother has consistently been treated with kindness and respect. The majority of staff members have relationships with her based on humor, and again,kindness. The food is healthy, satisfying, and as our Mom would attest to "quite tasty" If something is not to her liking they readily offer her an alternative choice. They have kept her safe and guarded during these frightening days. As a a family, any concern or question we have brought forward has been satisfactorily addressed. During this pandemic, only the same two family members have access to our Mom. The staff have gone above and beyond to accommodate our schedules and assure our Mother's contentment. We would like to thank all of these kind people for coming to work daily. Their tireless efforts are allowing our Mother to feel safe and cared for in a dignified and kind manner. Thank you! Thank you!! Thank you!!! Sincerely, The Gillespie family

Dawn Evershed

It constantly amazes me how the staff at Meadowbrook go above and beyond for their residents. I work for the physician that cares for a minority of patients there and the level of care and compassion from the staff is outstanding. They are always willing to go above and beyond to provide exceptional care.

Kathleen Jeffery

We couldn’t be happier with Meadowbrook Residence for my father. He moved into one of the new independent living suites 3 months ago. The staff are exceptional, everyone is incredibly friendly, compassionate and helpful. The facility itself is beautiful, clean and very well maintained. The staff have managed the COVID protocols very well and has kept the premises safe for all. The front desk staff are always cheerful and helpful, Kathy and Brenda greeted me by memory after only day or 2. The dining room staff are friendly and helpful. Speaking of the dining room, my dad has really enjoyed the meals and I am surprised by the amount of choice available every day. My dad has gained weight since moving in and that is a good thing!. The social staff have had some challenges with COVID but still manage to ensure the residents are looked after, Barbara was so kind to order books for my dad from the public library after he’d read through his interests in Meadowbrook’s ample library. I have no regrets with choosing Meadowbrook for my dads new home.

Bernie Bonk

Mom and I would like to nominate the activity staff at Chartwelll Meadowbrooks for their renewed commitment to keep the residents active and engaged. Mom appreciates the bingo, fit minds, jeopardy, and many other activities that are offered for residence again. Mom appreciates the extra treats, ice cream, and cupcakes which always brightens her day. Thank you to both Barb and Wendy for making a difference in the everyday lives of the residence.

Julie Boisvert

I have been working as a Personal Support Worker (PSW) at Meadowbrook for 12 years. Throughout those 12 years, I can honestly say that the staff and management have always been phenomenal, very friendly and welcoming. Even with the difficult circumstances that Covid-19 has brought upon us, the staff and management has continuously maintained a safe environment for their residents. I am fortunate to work alongside the Meadowbrook team.

Dwight Weisflock

I have worked in many facilities over the past 20 plus years and I must say that the management and staff go above and beyond to make me feel welcomed everyday. This is my second time working at Meadowbrook for their renovations and I can't say enough about their hospitality, their friendliness, cleanliness and overall happiness of the home.

Nada None

Can't say as I'm overwhelmed with this facility. The maintenance staff are unfriendly and even rude. They also don't seek to resolve issues quickly. The Activities Coordinator is unfriendly and unreliable, cancelling scheduled events without notice and no apology so everybody just stands around waiting for nothing. The independent living sides don't have access to computers, games room, library, etc. It's clean, I'll give it that, with no homey feel as everything is bare. It's sloppily run. A lonely overpriced sad existence.

Darlene Laviolette

Shout out to Chartwell Meadowbrook for keeping safe, happy and healthy staff and residents during these difficult times. Looking forward to touring the new build.

Suzanne Quevillon-Stanley

Our mother lived at Meadowbrook assisted living for three years. It is a wonderful facility. You are greeted by friendly staff who show how much they care about the residents. The dining room is bright and inviting. The food is tasty and with great variety. The atmosphere is wonderful and the activities in good number. We were thankful for the great care our mother received.

Mallory Sheffield

Chartwell Meadowbrook has a wonderful presence in the community. From sponsoring spring teas, donating raffle prizes and hosting information sessions, it is easy to see that they care about keeping seniors informed.

Linda Castonguay

My mother visited and stayed at Meadowbrook last fall, she absolutely loved it! It IS well organized and great ambiance. We now have peace of mind knowing this will be her retirement residence. Meals and dinning service was just amazing, just like in a fancy restaurant. All the residence are always happy and well served by staff, lovely atmosphere. Thank you all for the great management and all the wonderful support your residency provides. We really appreciated the personal attention the manager (Jody) displays to his clients and staff. I could honestly say this is the most impressive residence i have seen, my mother was very happy and we are relieved to see she is looking forward to me part of this new community . Linda C

Marie Smith

The session with the nurse concerning the flu today in Capreol was very informative.Thanks Emily for coffee and treats.Well done girls.

Angele Girouard

The Capreol Nurse Practitioner-Led Clinic would like to thank Chartwell Meadowbrook for supporting our program "From Soup to Tomatoes" at the Lions Club in Capreol. We really appreciate the great work that Emily Jordan- Sales Coordinator has provided us. It was a pleasure working with you Emily, thanks again!

Marie Smilth

A wonderful place to live.

Kayla Lefebvre

Friendly hard working staff. Residents are so pleasant to work with. Beautiful facility.

Susan MacKay

From the first day we thought Chartwell's would be a good place for our mom. The staff really tell the story. They truly understand the needs of that age group and the needs of family as well. Food, service, accommodations, grounds, activities have all exceeded expectations. But the care and understanding is #1. We are so fortunate to have been included in this family!

John Riverson

Great place my parents love it there

Jack Sinclair

I have found Meadowbrook retirement home to be clean and comfortable ..with the best staff ...and they should be congratulated on the great job they all do....

Jack Sinclair


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