Long Term Care at Chartwell Crescent Gardens in Surrey
Chartwell Crescent Gardens is a welcoming continuum of care residence offering long term care in beautiful South Surrey, where you can feel confident knowing your loved one is supported in a compassionate, close-knit setting. For seniors managing complex health challenges or advanced stages of dementia, as well as those who require ongoing nursing support, our residence provides dedicated 24/7 clinical care within a warm setting designed to promote comfort and dignity. With both private-pay and subsidized long term care options available, families have flexible pathways to access the same high standard of personalized care.
Because our long term care community fosters a warm and familiar atmosphere, you’ll find our families appreciate the reassurance that comes from seeing familiar faces and knowing their loved one is receiving attentive, individualized support. From nutritious meals and therapeutic recreation programs to care that upholds dignity and encourages open communication with loved ones, everything we do is thoughtfully designed to enhance day-to-day well-being and provide lasting peace of mind.
Discover a personalized approach to care
At Chartwell Crescent Gardens, our care team takes the time to understand your loved one, including their routines, preferences, and what helps them feel comfortable. Supported by consistent staffing and around the clock availability, our goal is simple: to create a day-to-day living experience that feels genuinely personal to them.
Care and support services your loved one may be benefitting from in our long term care community include:
- Medication administration
- Assistance with all activities of daily living
- Support with bathing, dressing, and personal hygiene
- Escorts and cueing to meals, activities, and shared spaces
- Continence care
- Dental care
- Foot care
- Hearing care
- Hair salon services
Your loved one’s personalized care plan is developed in partnership with our Director of Care, as well as informed by ongoing communication with you and your family, so you can all feel confident knowing their well-being remains our top priority.
Find safety & peace of mind for a loved one—and you
At Chartwell Crescent Gardens, our long term care neighbourhood offers a caring, supportive setting where your loved one’s safety and well-being are always our top priority. Located within a dedicated area of the retirement residence, the neighbourhood features a coded entrance and is supported by a trained care team on site 24/7, providing attentive nursing care and regular check-ins throughout the day and night.
With dedicated support for complex medical needs, including dementia care, families can feel confident knowing their loved one is cared for in a respectful, secure setting where compassionate staff are always close by. Our all-inclusive daily rate covers all care services, offering added peace of mind and clarity, so you can focus on what matters most—your loved one’s comfort and quality of life.
Browse our comfortable long term care suites in Surrey
Long Term Care
- Studio
Studio
Studio
Key features included:
Three (3) meals included
Meal assistance
In-suite meal delivery
24/7 staff
On-Site Nurse
Nurse available 24/7
Concierge
Morning and evening assistance
Showering and bathing assistance
Escort assistance
Compression stocking assistance
Medication management
Visual checks
Daily Reminders
Redirection and reassurance
Emergency Response System
Secured unit
Utilities
Individual thermostat
Daily housekeeping
Weekly linen service
Personal laundry
Towel service
Wi-Fi common areas
Group Physio
Optional services available:
Cable TV
Telephone
Wi-Fi
Guest room
Enjoy our warm & nutritious dining experience
At Chartwell Crescent Gardens, dining is something your loved one can look forward to each day. Meals are thoughtfully prepared to support health and enjoyment and shared in welcoming dining spaces where friendly staff are close by.
Here, your loved one can benefit from:
- Well-balanced meals approved by a dietitian
- Menus that reflect individual preferences and dietary needs
- Assistance with eating and meal setup when needed
- Cueing and support getting to the dining room
- A main dining room with a warm, social atmosphere
- Access to an on-site Registered Dietitian
Family members are also always welcome to join their loved ones for a meal and spend meaningful time together.
Explore our tailored amenities and activities
As Chartwell Crescent Garden’s long term care neighbourhood is more intimate, you’ll find it naturally feels more personal. Days here are spent with familiar faces, creating meaningful moments of connection and a strong sense of community that families consistently value.
Throughout our neighbourhood, your loved one can enjoy a variety of comfortable, welcoming spaces, including:
- A bright sunroom filled with natural light
- Shared patios and balconies for fresh air and quiet visits
- Inviting lounge and dining areas for gathering and social time
Each day at Chartwell Crescent Gardens also offers opportunities for engagement and enjoyment, from live entertainment and outings to meaningful activities that encourage self-expression and a sense of purpose.
Feel supported through strong family partnerships
At Chartwell Crescent Gardens, we know how important it is for you to feel informed and involved in your loved one’s life with us. We believe families are an essential part of our community and the best care happens when we work together.
You’re always welcome to stay connected in ways that feel right for you, whether that means regular conversations with our team, visiting often, sharing meals, or spending quality time with your loved one in our shared spaces. If it feels comfortable and safe, you’re also welcome to take your loved one out for visits beyond the residence.
Our team is here to answer questions and offer guidance along the way, so you never feel alone in the process. Above all, we’re committed to open communication and a respectful partnership that supports your loved one’s well-being—and your peace of mind, too.
How to start the conversation about senior living
Speaking to a loved one—such as a spouse or parent—about a potential move to a long term care residence can be a challenging conversation to have. Our guide, “Supporting a Loved One,” helps explain how to respectfully bring up the topic with a spouse or aging parent and who can help make this transition easier. You’re not alone—let us help you navigate this option together.
Frequently Asked Questions
Is long term care at Chartwell Crescent Gardens privately paid?
Long term care at Chartwell Crescent Gardens offers both private-pay and subsidized options. Subsidized placements are coordinated through Fraser Health. Individuals must complete an assessment process with Fraser Health to determine eligibility, and when a funded suite becomes available, Fraser Health matches us with someone from their waitlist.
For private-pay suites, families work directly with our residence. We manage the waiting list for these suites, and all private-pay rooms are single occupancy. While the way you access a suite differs, there is no difference in the care provided.
Your loved one’s rent includes your private accommodation, daily meals, nursing care, physiotherapy, assistance with daily living, medication support, and access to activities and programs. Optional services, including hair salon services, dental, foot and hearing care, as well as cable, phone, and Internet, are available for an additional fee.
We invite you to speak with our Retirement Living Consultant, who can guide you on cost and next steps.
What are the benefits of private-pay long term care?
Private-pay long term care can offer more flexibility and choice for you and your loved ones! Families often appreciate the potential for quicker availability, greater choice in suites, and a more predictable process without waitlists tied to public funding.
At Chartwell Crescent Gardens, our private-pay daily rate includes all care services. Unlike some providers who charge a base rate plus additional care fees, our approach offers greater transparency and value. Our team is always happy to walk you through your options and help you decide what’s right for your situation.
How does the application process work for Chartwell Crescent Gardens’s long term care neighbourhood?
Admission depends on whether you are seeking a subsidized or private-pay suite.
For subsidized long term care, the process begins with an assessment through Fraser Health. Once eligibility is determined, Fraser Health manages the waitlist and coordinates placement when a suite becomes available.
For private-pay long term care, admission begins with a conversation and an assessment by our Director of Care. From there, our team will guide you through next steps, answer your questions, and help you understand timing and availability. We encourage families to reach out early so we can support you thoughtfully and without pressure.
Is there a waiting list for long term care at Chartwell Crescent Gardens?
Yes, availability can vary for both private-pay and subsidized suites.
Fraser Health manages the waiting list for subsidized long term care placements. For private-pay suites, we maintain our own waiting list and can speak with you directly about current availability and anticipated timelines. We encourage families to reach out early to explore their options!
How do I know if my loved one is ready for long term care?
It may be time to consider long term care if your loved one would benefit from daily nursing support for complex medical needs or advanced stages to dementia, and would also benefit from a setting where meals, socialization and daily routines are all thoughtfully supported.
Our team is always available to talk things through with you, answer your questions, and help you understand whether long term care at Chartwell Crescent Gardens is the right fit.
What types of care needs can long term care at Chartwell Crescent Gardens support?
Chartwell Crescent Gardens’ long term care team is experienced in supporting individuals with a wide range of complex care needs. This includes assistance with mobility and transfers, continence support, medication management, and care for those living with dementia.
Care is provided in an attentive, responsive way, with nursing support and regular check-ins throughout the day and night. Physiotherapy is included for all residents, and access to our Snoezelen multi-sensory room further supports comfort and well-being. Above all, our approach focuses on comfort and safety, so you can feel confident knowing your loved one is well supported.
Are the suites private at Chartwell Crescent Gardens?
We offer both private and shared accommodations. All private-pay suites are single occupancy. Among our subsidized suites, most are single occupancy, with three shared rooms available.
We encourage families to personalize their loved one’s suite with familiar furniture, décor, and cherished items to help create a sense of comfort and belonging.
This community continues to achieve recertification of their a 3-year CARF accreditation—an internationally recognized mark of quality in health and human services. It reflects our ongoing commitment to the highest standards of care, safety, and service excellence, while ensuring we uphold best practices and deliver accountable, resident-centered care.
