Senior woman is participating an outdoor art class / Une femme âgée participe à un cours d'art en plein air

Secure Care Units in Quebec

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Compassionate support begins with understanding. At Chartwell, our secure care units in Quebec offer personalized memory care for individuals living with dementia—delivered by trained staff in settings that prioritize dignity, trust, and connection for both residents and families.

Quebec Secure Care Residences

    About Secure Care Units in Quebec

    At Chartwell, our secure care units support individuals living with dementia in a way that’s as personal as it is professional. We understand the challenges families face and are here to offer comfort and guidance, starting with care that respects each resident’s unique story.

    Residents receive support with daily tasks like dressing, bathing, meals, and medication management—just to name a few—all delivered with warmth and consistency. But beyond this, it’s the human connection that matters most. Our staff take time to get to know each person, learning about their preferences and routines to help them feel seen, understood, and valued.

    Each secure care unit provides round-the-clock staffing and a safe, structured environment designed to reduce stress and enhance well-being, both for residents and the families who love them.

    Care giver is helping a senior woman wearing her cloth / Une aide-soignante aide une femme âgée à s'habiller

    Secure Care Units Inclusions

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      Three (3) meals included

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      Medication managament

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      Weekly linen service

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      Weekly housekeeping

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      Emergency Response System

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      Cable TV

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      Heating

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      Electricity

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      Social and Recreational Programs

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      Assistance with activities of daily living

    Choosing a Secure Care Unit in Quebec

    Choosing memory care is a deeply personal decision, often made during a time of stress or uncertainty. Our secure care residences in Quebec are here to help ease that process with warmth, clarity, and trusted care.

    • Location

      Being close to loved ones can ease the transition and support a continued sense of connection. That’s why our secure care units are located across the province—from quiet neighbourhoods to active city centres—giving families options that feel familiar and accessible. Proximity to healthcare services is another consideration, and our residences are conveniently located to help ensure continuity of care.

    • Specialized Memory Care Services

      Our team members are trained to care for individuals with dementia using a calm, compassionate approach that prioritizes both physical needs and emotional reassurance. This includes personal care, medication management, and wellness monitoring—alongside gentle techniques like redirection, visual checks, and one-on-one moments of connection that support residents throughout the day.

      Each resident receives a customized care plan that adapts over time, reflecting changes in health and engagement. Our goal is always to create a calm, secure, and dignified setting that helps residents feel safe and valued.

    • Reputation and Accreditation

      When it comes to finding the right care, trust matters. We encourage families to explore reviews, speak to our team, and ask questions about care practices and safety standards. Many of our secure care residences in Quebec are recognized for their commitment to excellence through accreditations and positive family testimonials, providing peace of mind for those beginning this journey.

    • Activities & Programs

      A consistent routine can offer great comfort to individuals living with memory loss. Our secure care units offer thoughtfully chosen activities that align with residents’ abilities and interests—whether it’s music, storytelling, crafts, or a quiet group gathering.

      These daily programs support emotional well-being, encourage interaction, and help residents stay engaged in ways that feel safe and enjoyable. Every activity is led by staff who understand dementia and know how to gently guide participation at each person’s pace.

    • Amenities

      Our Quebec secure care units are designed to feel like home, featuring cozy, secure surroundings and welcoming communal areas where residents can gather or rest. Residents enjoy delicious and nutritious meals served in familiar dining settings, access to relaxing lounge areas, and secure outdoor spaces where they can spend time in the fresh air, weather permitting.

      This balance of safety and comfort helps create a reassuring atmosphere for residents and the families who visit them.

    • Family Support

      Families are essential partners in care. From the start, we involve you in helping us get to know your loved one, learning about their personality, routines, and preferences so we can deliver more personalized support.

      Our staff are available to help families navigate the transition into secure care. They offer emotional support, orientation sessions, and guidance throughout the journey, helping families stay connected and informed. We believe regular communication is key to providing peace of mind, and it’s something we’re proud to offer.

    How Much Does Secure Care in Quebec Cost?

    Costs for memory care services in secure care units in Quebec can vary based on location, suite type, and level of care. At Chartwell, we offer inclusive pricing for meals, utilities, and core care services, with à la carte services available for an additional fee. These may include enhanced personal care or specialized health services, depending on each residence.

    Importantly, many families benefit from Quebec’s Tax Credit for Home-Support Services for Seniors. This refundable tax credit can reduce monthly expenses for eligible seniors living in private retirement residences. We can help walk you through the eligibility and application process so you understand what financial support may be available.

    Senior woman signing a document / Femme âgée signant un document

    Is There a Waitlist for Secure Care in Quebec?

    Some secure care units may have waitlists due to increasing demand. We recommend reaching out early, even if you’re just exploring options, to better understand current availability and start the application process in a low-pressure way.

    Where possible, we may be able to offer temporary or respite care as an interim solution until a longer-term suite becomes available.

    Senior couple making a heart sign with their hands and key / Couple âgé formant un cœur avec leurs mains et une clé

    Other Types of Senior Living Care in Quebec

    If your loved one is not quite ready for memory care, Chartwell also offers other senior living options across Quebec, including assisted living also offered in secure care units, and independent living in our retirement residences. These settings can provide the right support as care needs evolve.

    • Independent living

      Senior living options at Chartwell Retirement Residences. Independent Living for seniors.

      Independent living at Chartwell is a lifestyle option that is ideal for active seniors or individuals looking to downsize. Older adults who choose independent living appreciate not having to spend their time and energy on the many tasks associated with homeownership, preferring an uncomplicated, worry-free lifestyle featuring conveniences like delicious dining options, housekeeping and transportation, leisure and fitness opportunities, and much more.

    • Assisted living

      Senior living options at Chartwell Retirement Residences. Assisted Living for seniors.

      Assisted living at Chartwell offers personalized care support for seniors who require assistance with their daily routines. In some cases, you’ll find dedicated floors within our retirement residences, where care is customized to each resident’s specific needs and preferences and delivered by trusted and friendly Chartwell staff.

    Questions? We’re here to help!

    Our retirement living experts are ready to support you or a loved one on your journey of discovery.