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Chartwell Ridgepointe Retirement Residence

1789 Primrose Court, Kamloops (British Columbia) V1S 0B7

    Évaluations pour cette résidence- Évaluation globale -   (5.0)

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Lynn Plewew

Well, here I go once again screaming it to the world! Ridge pointe is such an amazing residence!! My parents have been there for 7 months now and I am so so happy with their choice. My parents now have a very joyful life, filled with days as busy as they want. Appointments no problem, outings to choose from, activities, beautiful surroundings and then there is the people who make it all happen. WOW***** A cruise ship on a foundation. One long beautiful adventure. Oh, did I mention FOOD ? Chef Chris and his crew keep everyone happy with their varied menus. Recently my father had a mishap, ended up in the hosp. The manager Jordan and his team were there, so accommodating helpful, and supportive! Anything we asked of them, they managed to make happen. Amidst all this covid crisis, the management and staff still remain cheery, positive and so so helpful. Thank you to all of you special people, and thank you for all you do, every day. I also appreciate the emails from Jordan, who even though he is so busy with the covid 19, sends regular updates to us, the families, to ensure we are in the loop as things change. This residence is #1 !!!

Judy MacIntyre

During the extreme challenges of the covid19 outbreak, I have been so thankful that my parents have found their home at Ridgepoint. They are cared for as I would like to be cared for. Recently, one of my parents required hospitalization. All of those who are part of the staff and support at Ridgepoint have made sure to facilitate bringing my parent back home. This has caused the 14 day isolation to be instituted for them, which makes more work for the staff. They were eager to assist with having my parents reunited and supported during this difficult time. Because of the exceptional attitude shown by ALL that work there, I would strongly recommend others who are thinking about moving into some form of independent living, but with all the plus’s of a cruise ship experience..... Come check them out. It may be the best decision you will ever make to having less daily responsibilities and more time to socialize and enjoy living. My sincere thanks to ALL who work at CHARTWELL RIDGEPOINT!

Lynn Plewes

Chartwell Ridgepointe is the most wonderful residence!! The caring staff are like extended family! Amazing, over the top people who really care. They care for each individual who comes into the residence. We recently had a family dinner there, guests from age 6 to 65. Chartwell made our day there a dream. Chef Chris and his wonderful staff went to the moon with the amazing meal! They made up special menu for our dinner party, catering to the children and also gluten free guests! Cannot say enough about the facility, staff or residents. A huge bouquet to you all, and a heartfelt thank you for all you do every day. You make our parents and every resident feel free to enjoy every day .THANK YOU💖💖

Debra Topolnisky

My mom Mary has been a resident for almost 4 years and has been very pleased with Ridgepoint. She has had some health issues and the staff have always been accommodating by taking her meals and making sure she is okay. This is not a full care facility but they sure look after their residents. The staff is amazing! Thank you for all you do!

Monica Cooper

Our father has resided at Chartwell for 3.5 years. The staff have been very kind and welcoming - especially Andrea and Tonishya. When there has been an issue staff have contacted us immediately. The accommodations are clean and he has enjoyed his social time and meals. Thank you.

Brad MacDonald

I must add a second review. During a visit with Mom last month, we went down for dinner and it was a very busy night. Julie introduced herself and was looking after our table this evening. As she was taking our orders, there was a little bit of confusion at a couple of tables close by with regards to the reserved signs. Without getting into the details, Julie, being new, did a wonderful job staying composed and helped to sort out the situation. Stuff like this you have to share ! Good for you Julie. My Mom has since mentioned what a nice addition Julie has been to the staff. see you again soon.

Lori Weissbrod

My mom moved to Ridgepointe 6 months ago. It was a bit of an adjustment but she seems to be adjusting well. The staff are friendly and helpful especially Lori who of great assistance when choosing a suite and moving in. I visit often and everyone is friendly from staff to residents. I enjoy visiting and going on outings with the residents. I'm glad my mom is in Ridgepointe as she can get the assistance she needs but still live independently.

Brad MacDonald

My Mom moved into Ridgepoint just over a year ago and has never looked back. The staff and residents both, were over the top welcoming her to her new home. It also helped that she ran into some old friends who already live here. It is hard to move out of a house you have been in for many years ........ but my Mom felt comfortable almost right away. She loves it here! All of the staff, to many to name them all, are all fantastic. I stay with Mom often and feel the same. Some names I hear my Mom mention a lot are Debra ( who she says spoils her ), Amanda, Andrea, and Diane. Thank you !! All of you !!! for providing a fun, safe place for my Mom and many others to live. It is truly appreciated.

Mike Murtha

We visit and stay in the guest suite regularly and have to got to know the staff and numerous residents over several years. Staff are cheerful, friendly and helpful and seem to genuinely enjoy working at Ridgepointe. Services are excellent, especially the shuttle bus. The residence is attractive and well appointed. Meals are generally good. The residents I chat with are very positive about living at Ridgepointe. Ana and her team are doing a great job. Keep up the good work.

Patti Erickson

My father moved to Chartwell Ridgepoint in Kamloops a year and a half ago. We have found the staff and services to be exceptional and beyond our expectation. We appreciate the wide variety of activities every day, excellent and nutritional meals, and friendly and courteous staff. A huge thank you goes out to Pam, the recreational coordinator, for her genuine and warm and caring personality, her great enthusiasm, and for all of her time and effort she puts in to deliver a wide variety of activities and monthly outings. Pam, you are wonderful!

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