At Chartwell, we want you to experience the sense of safety, support and peace of mind you deserve from the first day you move in with us. Here’s why Chartwell residences are safe places to call home:

  1. We diligently follow all provincial and public health guidance and provide PPE to our employees.
  2. Our residences have enhanced infection prevention and control protocols.
  3. Staff are on-site 24-7 to support you, if and when you need assistance.
  4. Our new Transition Together Move-In Program helps you safely ease into life in your new home with peer support.
  5. Family visit protocols remain in place to ensure you stay connected with loved ones.
  6. Our residence staff have transparent and regular communication with residents and their families so you always know what’s going on. 

While safety remains our top priority, we also foster safe opportunities for socialization and engagement so you can enjoy the lifestyle at Chartwell to the fullest.

Chez Chartwell, nous tenons à ce que vous éprouviez le sentiment de sécurité, de soutien et de tranquillité d’esprit que vous méritez dès le premier jour de votre emménagement chez nous. Voici pourquoi les résidences Chartwell sont des milieux sécuritaires où il fait bon vivre :

  1. Nous suivons avec diligence toutes les directives provinciales et de la santé publique et fournissons l’ÉPI nécessaire à nos employés.
  2. Nos résidences appliquent des protocoles renforcés de prévention et de contrôle des infections.
  3. Le personnel est présent sur place en tout temps pour vous aider quand vous en avez besoin.
  4. Notre nouveau programme « Vivre la transition ensemble » vous aide à vous installer dans votre nouvelle résidence en toute sécurité, en bénéficiant du soutien de vos pairs et du personnel.
  5. Les protocoles de visites des familles demeurent en place pour vous permettre de maintenir des liens avec vos proches.
  6. Le personnel de notre résidence entretient une communication transparente et régulière avec les résidents et leurs familles afin de vous tenir au courant de tout ce qui se passe.

Bien que la sécurité demeure notre priorité absolue, nous favorisons également les occasions de socialisation et de participation en toute sécurité afin que vous puissiez profiter pleinement du mode de vie offert chez Chartwell.

Chartwell Tranquility Place Retirement Residence

436 Powerline Road, Brantford, Ontario N3T 5L8

    Reviews for this Residence- Overall Ratings -   (5.0)

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Patti Cornish

My mother has lived at Tranquility Place for 6 years - first in the apartments and now in the Manor. Our family is so pleased with the attention and care that she has received in both areas - the residence is very well run and the staff is wonderful! During the pandemic, they have gone above and beyond in keeping the residents safe and healthy. As well, they have found innovative ways to keep the residents entertained and engaged. We are so grateful that our mother is happy and feels secure living at Tranquility Place!

Nancy Stewart

Our family is very happy to see our Mom enjoy living at Tranquility Manor. We have peace of mind knowing that she is comfortable and independent along with support from the dedicated staff. Her room is cozy with personal furniture and treasures that make it home. The Manor is kept very clean. Mom looks forward to meal time in the dining room that serves a good variety and choice of healthy meals. Snacks are also available. The dining and kitchen staff are always willing to please. Mom has her medication prepared and administered and laundry service as an extra. These services are welcomed by the family and gives Mom more time to attend the many activities. There is lots of staff energy put into organizing all the various bus trips, games , exercises and special day celebrations. The family was able to celebrate Mom’s 89 th birthday in the garden room. Nice celebration with 26 family members. Mom attends the church service on Sunday. The nursing staff are very caring and approachable by Mom or the family. They don’t hesitate to call the family if they have a concern, which we appreciate. When we visit it is always uplifting to see smiles in reception, nursing, dining, cleaning, laundry, maintenance, activities and administration. We are happy that Mom chose Tranquility Manor and most importantly, Mom is very happy.

Peter Harding

As an entertainer, I recently had the pleasure of performing for the first time at Chartwell Tranquility Place. Not only was the facility very clean and welcoming, but the staff and residents exuded a strong sense of community. The people truly seemed to enjoy one another's company and were thoroughly engaged throughout my performance. Nancy Good, Life Style and Program Manager, was present during my program. Her rapport with the residents, and her attention to their needs, was exemplary. I am looking forward to my return visit.

Rusty James Heffering

This Centre is a very well maintained and is a pleasure to visit. I personally think the staff and management at Tranquility Place are amazing. Always friendly, always a joy to deal with and they always do their best to make everyone feel comfortable and at home. As a musical entertainer at many locations across Ontario, I have to say that this establishment has become very dear to me. I have be able to develop many great relationships with the staff and residents, they sure know how to have fun and make you feel like you're part of the family. If there were 6 stars in your rating column, I would give it!!!

Marion Shynal

My music duo Caledonia recently performed at the Chartwell Tranquility Place in Brantford and were very impressed by the atmosphere at the home. Not only was the theatre decorated for the theme celebrating the East Coast, but the entertainment staff made a surprise appearance dressed in raingear and life jackets to perform a short skit. Howling good fun! It is clear that the staff we met go beyond the norm to make sure residents enjoy the events!

Chartwell encourages our stakeholders to review and rate our properties and services in full accordance with our Website Terms of Use.

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