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Chartwell Tiffin Retirement Residence

105 Pillsbury Drive, Midland, Ontario L4R 0E7

    Reviews for this Residence- Overall Ratings -   (5.0)




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Lynn Green

We toured our facility almost to the day this time last year along with many others and your facility made our Aunt and Uncle feel at home. Well, they moved in last June, and it couldn't have been a better decision. Our Aunt who essentially was primary care giver for her husband struggling with dementia, now did not have the burden associated with this task. While not living in the same room, they are under the same roof and she is able to go visit him whenever she wants, and essentially is on his floor 2 times a day. They both are looking so healthy and happy. I can't articulate enough how fantastic the entire staff is. What a relief for them to be so settled (and that took no time at all). Our Aunt (who is quite independent), was within a week stating what a fantastic move and to this day, she says there have been no regrets. They are both so happy and we contribute this to the wonderful care and amazing staff at this facility. They are ensuring total safety for all residences and staff during this COVID-19 crisis while engaging the residences and encouraging families to send pictures and message to be shared during this time. We are very fortunate to have found this location. THANK YOU!

Lynn Green

I recently toured the Tiffin Retirement home in Midland with my Aunt and Uncle who require different care levels. The staff were extremely accommodating and helpful. My Aunt who was very trepidatious initially left feeling very confident and happy with the entire experience.

MARCEL PETERS

We moved our parents into this facility November 2017. The staff were outstanding in their efforts to help when needed and their professionalism and reassurance during a tough adjustment period were instrumental in helping my parents get used to their new environment. Since then my Father has passed away and my Mother was moved to memory living and again the staff stepped up and made it a smooth transition. The staff are young and energetic and go out of their way to make life enjoyable for the residents here, sometimes under very trying circumstances. The management team is very approachable and are not afraid to jump in and help as issues arise. The key is to ask when something is needed. The facility is spotless and somewhat new and overlooks Georgian Bay. It is worth the drive to Midland!

Janice Craigie

It was a pleasure to meet with the staff at Tiffin while researching a care facility for a family member. I felt completely at ease during the whole process due to the lack of pressure and a great client centered approach. In fact this was where I experienced the most care for my family member and her best interests. I would highly recommend a visit to Chartwell Tiffin !

JERRY Woods

WE OWN A LOCAL MOVING COMPANY AND CHARTWELL TIFFIN IS ONE OF THE EASIEST TO DEAL WITH. THE STAFF KNOWS US WELL AND WILL OFFER REFERALS. STAFF MEMBERS SUCH AS BONNIE, PAUL, KIM, RUTHANNE, ASHLEY, THE HOUSEKEEPING STAFF AND KITCHEN STAFF ALL KNOW US AND ARE EXTREMELY FRIENDLY GREETING US BY OUR FIRST NAME. THE RESIDENCE SEEM VERY HAPPY AND WELL CARED FOR AND THE PROPERTY INSIDE AND OUT IS ALWAYS SPOTLESS. THIS IS ONE PLACE I ALWAYS LOOK FORWARD TO ENTERING. WELL DONE

Caytlynn Croisier

Chartwell Tiffin Retirement Residence has hosted Team Jordan for many "Wine Not Give" events and we have been lucky enough to be invited as the charity of choice several times. Kim and the staff have always been welcoming and offered outstanding customer service! Each time we've attended we have brought along a few furry friends, the residents, staff and attendees are so kind, gentle and warm with the new visitors. This facility is so warm and we highly recommend it!

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