At Chartwell, we want you to experience the sense of safety, support and peace of mind you deserve from the first day you move in with us. Here’s why Chartwell residences are safe places to call home:

  1. We diligently follow all provincial and public health guidance and provide PPE to our employees.
  2. Our residences have enhanced infection prevention and control protocols.
  3. Staff are on-site 24-7 to support you, if and when you need assistance.
  4. Our new Transition Together Move-In Program helps you safely ease into life in your new home with peer support.
  5. Family visit protocols remain in place to ensure you stay connected with loved ones.
  6. Our residence staff have transparent and regular communication with residents and their families so you always know what’s going on. 

While safety remains our top priority, we also foster safe opportunities for socialization and engagement so you can enjoy the lifestyle at Chartwell to the fullest.

Chez Chartwell, nous tenons à ce que vous éprouviez le sentiment de sécurité, de soutien et de tranquillité d’esprit que vous méritez dès le premier jour de votre emménagement chez nous. Voici pourquoi les résidences Chartwell sont des milieux sécuritaires où il fait bon vivre :

  1. Nous suivons avec diligence toutes les directives provinciales et de la santé publique et fournissons l’ÉPI nécessaire à nos employés.
  2. Nos résidences appliquent des protocoles renforcés de prévention et de contrôle des infections.
  3. Le personnel est présent sur place en tout temps pour vous aider quand vous en avez besoin.
  4. Notre nouveau programme « Vivre la transition ensemble » vous aide à vous installer dans votre nouvelle résidence en toute sécurité, en bénéficiant du soutien de vos pairs et du personnel.
  5. Les protocoles de visites des familles demeurent en place pour vous permettre de maintenir des liens avec vos proches.
  6. Le personnel de notre résidence entretient une communication transparente et régulière avec les résidents et leurs familles afin de vous tenir au courant de tout ce qui se passe.

Bien que la sécurité demeure notre priorité absolue, nous favorisons également les occasions de socialisation et de participation en toute sécurité afin que vous puissiez profiter pleinement du mode de vie offert chez Chartwell.

Chartwell Martha's Landing Retirement Residence

2109 Lakeshore Road, Burlington, Ontario L7R 4Z4

    Reviews for this Residence- Overall Ratings -   (5.0)

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Katherine Pike

Our Dad has lived at Martha's Landing for 2 1/2 years now and we continue to say how happy we are that we picked ML for Dad. He is very content in his beautiful suite and always cheerful. The staff are amazingly caring, always have an eye out for him and are quick to accommodate any small requests. The facility is clean (very important in these Covid days), small enough to provide a very homey atmosphere, the meals are well-prepared and pre-Covid there were so many interesting activities/ performances/ concerts that my Dad thoroughly enjoyed. I would highly recommend this facility for anyone wanting to enhance the quality of life for their parent. Having our Dad so well looked-after is such a comfort to us. Well done, ML!


Post Knee replacement surgery . My respite care for 12 days was compassionate , efficient, and professional. Sincere appreciation from our family. Thankyou

darryl wira

very well run place always clean everyone is very nice, makes me feel like I am at home love this place makes me feel like on of them cant say enough about how good this place it

Sheryn Jefferies

This is THE BEST retirement home in Burlington. I absolutely loved it for my Mom and Mom ( Margaret Ingram) loved it too. The staff are amazing, Tamra, Jocelyn, Dru, Vicki, Chistian, to name a few are so caring and attentive but fun too! Meals are wonderful and the decor is beautiful. Location is perfect. Highly recommend Martha’s to anyone looking for a warm, welcoming “New “ home!! I still love to go back and visit even though Mom has passed away. Thank you to all 😊 Sheryn

Claire McCallum-Prost

At the age of 92, our Mum, Roisin McCallum decided that living in her own home was beginning to be a bit arduous and it was time to move in to a Retirement Home. After careful research, Martha’s, as we affectionately called it, was chosen and a suite was available for Mum to move in to. During the year and a half she resided there, she found the care and dedication to all residents excellent. When necessary to have extra help ie food service in her room the ladies would bring meals right on time. In particular, Amanda was Mum's greatest connection. They just got one another. The trays presented were perfect according to Mum. When a bit more personal care or medication assistance was required, again all interactions were met with the utmost personal touch and upbeat manner. All staff were quick to respond, but when Dru was on the floor she always made Mum smile...even laugh during some of the more difficult interactions. I don't know how they managed to remember Mum's Irish name, which was difficult to pronounce, but EACH member of the household staff did just that. I remember, Vicky conquered it right from day one. Vicky would call Mum Dr. McCallum but Mum asked her to call her by her first name. So she did and from that point on the weekly visits to clean became more of, I’d say something to look forward to; a visit of sorts(for Mum anyway)! We would recommend this facility to any one thinking of residing at Martha’s, themselves or for a loved one. The McCallum Family

Sandra Vanderlip

My Mother-In-Law has had the pleasure to enjoy her new home since Sept 2018. She raves about the meals and always takes part in all their fun activities, especially the outings. All the staff are so friendly, accommodating and very caring. When she was suffering for three weeks with Shingles the staff were more than helpful with much patience. Highly recommend this residence. Thank You!!

Rory Plant

My brother-in-law has been there for 3 years. The quality of the staff is excellent. It became clear to us that Spence needed to leave his home and move to an assisted living home. My wife spent her career in healthcare so she reviewed a number of homes but finally settled on Martha’s Landing. Spence took some time to adapt but given the good staff he came to consider this home. His caregivers are very friendly and caring and allow him to be as independent as possible, enhancing his quality of life.

Ron Russell

It was a fun time with your seniors last week and they seemed to enjoy themselves showing that they are happy people. It is a nice clean homey place. It is fun to be there !

John Chisholm

Where do I even start? This place has been taking such great care of my mother for a while now. Martha's Landing is the perfect retirement home for my mother. She loves it & so do we. The staff are truly amazing at their jobs (and trust me, it takes a ton of patience to deal with a multitude of seniors). They are trustworthy. I trust that my mother will be safe & happy with the staff & residence when I'm away from town. The place is so clean & welcoming. I could go on and on about this retirement home, but I'm sure you get the picture. It's a wonderful place & I'm blessed that my mother can be a part of it in her senior years. Much gratitude to the staff for making it the way it is. Thank you! John Chisholm

Dave Childs

My Mom has been a resident at Martha's Landing since July 2018 and is very happy with her new residence. She is very comfortable in her new environment and enjoys the staff and residents. We know she is well taken care of and it is great peace of mind to see how much she enjoys it. We would highly recommend this residence.

Ann Mateer

My parents are new residents in Martha’s Landing. 4 Without exception, all the staff welcomed my parents with great kindness and respected their need to gently settle into their new life. Thank you for making a very emotional time for them into a very positive experience. It means so much to see them both happy and enthusiastic about the their home.’

Bryan Thomas

Our mother has been a resident of Martha's Landing for approx. 10 years.We, the family members and our mother have nothing but positive things to say about the entire experience. First and foremost the entire staff have made it their mission to make Mom as comfortable as she can possibly be. The meals are appropriately varied and prepared and served to a quality that is second to none. I would highly recommend Martha's Landing to anyone looking for a retirement home for a loved one.

Lorraine Bennett

My mother has been a resident of Martha's Landing since 2003. Our family, and more importantly our mother, has been more than happy with her many years in this residence. Our criteria for quality care include the physical facility, the nutrition and, of course, the staff. Martha's Landing rates exceptionally high in all these categories. The building is attractive, well maintained and big enough to offer a varied resident population but small enough to remain intimate. One always worries about the quality and quantity of nutrition the elderly need to maintain good health and a balanced diet. Once again, thanks to Martha's Landing we never have to worry about our mother's diet nor her restrictions and personal preferences. Beyond these practicalities of a seniors' residence, the most important criterion of all is the quality of the staff. In this, Martha's Landing is off the chart! From the Mgr., Tamra Belonz all the way to the servers in the dining room, and everyone in between, it is hard for me to imagine a more caring, friendly, attentive staff. I cannot stress enough how grateful our family is to the staff at Martha's Landing for their dedication to the elderly in their care. As children of an elderly mother, we have concerns for our Mum, but her life in Martha's Landing is simply not one of them. She is very well housed, very well nourished and unbelievably well cared for!

Brenda Wylie

A lovely residence with wonderful staff who are always available to answer questions and they take great care of my Mom. I am very happy that we picked Martha's Landing for her new home.

John Murray

Amazing Staff always a pleasure to go into Martha's Landing.

anne knapp

It is my pleasure to write this review. My Mum had the pleasure of living At Marthas Landing for one year. She had lived in her own home up to the age of 97 and readily adapted to her new environment. This was mainly due to the kind and patient staff, who treated her as family. She loved her meals, the activities provided, the care she received. As a daughter, I was welcome to come and be able to spend my Mum's last year with her was very special. The hard work and dedication by ALL STAFF was so appreciated.

Judy Taugher

We as a family have had nothing but a positive experience at Martha's Landing. We looked at many residences for our mother before settling on Martha's Landing for our mother. The staff all make you feel like family right from the beginning. They are willing to work with you to make sure the resident feels comfortable to make this their home. We have only been at Martha's for 10 months and our mom calls this home and loves being part of the Chartwell Family. When we ask her "mom do you miss your condo". She says no. The staff have made sure that our mom feels welcome and included as much as she wants to be. The comfort we have as a family in knowing she is well looked after helps us to manage our busy lives as well.

Kathy Maguire

Martha’s Landing Retirement Residence has been the best experience! My mom has been there since August 2011 and I feel very relieved that she is safe and well looked after. The staff are simply amazing, they certainly appear to like their job and will go out of their way to help the residents and families. I sincerely recommend Martha’s for the outstanding care they provide.

Mary Ellen Cummings

My parents moved to Martha’s Landing in July of 2017. We were very pleased with the information provided in advance, and advice about making the transition. My parents are very content and feel secure. The suites are lovely, the food is very good and my parents are treated as individuals. Staff is very warm and attentive in a friendly and casual way. The staff keep an eye on my parents, without being intrusive, and suggest ways to improve their daily lives. We feel very fortunate to have found this home for my parents.

Lori Morton

We were fortunate enough to be able to move our mother into Martha's landing at the end of December 2017. Since that time she has adjusted very well to her new life there. She is very happy with the environment and all of the staff. Consequently. we are also very happy and can rest assured that she is being well taken care of. I would, and do, highly recommend this residence to anyone wishing to find a safe and comfortable environment for themselves or a family member. My mother thoroughly enjoys all the meals that she has there and is taking advantage of the activities that are offered to all of the residents. She has become quite comfortable and finds many things to keep her occupied and engaged.

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