Chartwell Imperial Place Retirement Residence

13853 102nd Avenue, Surrey, British Columbia V3T 5P6

    Reviews for this Residence- Overall Ratings -  

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Jeff Johnston

When I was looking for a home for my Mom, we did go to Imperial place first as the location was ideal, since my residence is not far away. First impression when we walked in was this feels good. The GM Karl Berg at the time made us feel right at home, and was more then helpful in explaining all that Chartwell provided for their residence. I was very impressed. We did go and look at other homes but in the end we came back to Chartwell Imperial Place. Like I mentioned it just felt right. My Mom has been living there now for over 2 years and is very happy there. All the staff are excellent, friendly and professional, and very accommodating. Even with the changes in staff no complaints. the professionalism is there. It was nice to see with the new GM, Katherine Ferguson, a very friendly and approachable person. I have come to know many of the staff here and enjoy my visits and appreciate all that they do. Almost feels like family. I would have no concerns in recommending Chartwell Imperial Place to anyone. In fact I have! Again a big thank you to all the staff, keep up the good work.

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