At Chartwell, we want you to experience the sense of safety, support and peace of mind you deserve from the first day you move in with us. Here’s why Chartwell residences are safe places to call home:

  1. We diligently follow all provincial and public health guidance and provide PPE to our employees.
  2. Our residences have enhanced infection prevention and control protocols.
  3. Staff are on-site 24-7 to support you, if and when you need assistance.
  4. Our new Transition Together Move-In Program helps you safely ease into life in your new home with peer support.
  5. Family visit protocols remain in place to ensure you stay connected with loved ones.
  6. Our residence staff have transparent and regular communication with residents and their families so you always know what’s going on. 

While safety remains our top priority, we also foster safe opportunities for socialization and engagement so you can enjoy the lifestyle at Chartwell to the fullest.

Chez Chartwell, nous tenons à ce que vous éprouviez le sentiment de sécurité, de soutien et de tranquillité d’esprit que vous méritez dès le premier jour de votre emménagement chez nous. Voici pourquoi les résidences Chartwell sont des milieux sécuritaires où il fait bon vivre :

  1. Nous suivons avec diligence toutes les directives provinciales et de la santé publique et fournissons l’ÉPI nécessaire à nos employés.
  2. Nos résidences appliquent des protocoles renforcés de prévention et de contrôle des infections.
  3. Le personnel est présent sur place en tout temps pour vous aider quand vous en avez besoin.
  4. Notre nouveau programme « Vivre la transition ensemble » vous aide à vous installer dans votre nouvelle résidence en toute sécurité, en bénéficiant du soutien de vos pairs et du personnel.
  5. Les protocoles de visites des familles demeurent en place pour vous permettre de maintenir des liens avec vos proches.
  6. Le personnel de notre résidence entretient une communication transparente et régulière avec les résidents et leurs familles afin de vous tenir au courant de tout ce qui se passe.

Bien que la sécurité demeure notre priorité absolue, nous favorisons également les occasions de socialisation et de participation en toute sécurité afin que vous puissiez profiter pleinement du mode de vie offert chez Chartwell.

Chartwell Harwood Retirement Residence

240 Old Harwood Avenue, Ajax, Ontario L1T 0N2

    Reviews for this Residence- Overall Ratings -   (5.0)




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Gary Wells
25/07/2021

My father has been in Chartwell for just over 3 years now. The staff here are always friendly, helpful, and very obviously concerned for the welfare of the residents. Any request or questions that I have had are answered promptly and with swift results. As my father had been living on his own for a great number of years prior to this move, I was a little worried how he would adapt. No problem, it was most certainly the right move at the right time. Thank you Chartwell Harwood staff!

Joanne Pavlidis
24/02/2021

My parents moved into Chartwell Harwood in September of 2019. The transition of leaving their home, of 57 years, into retirement living was made easier by being welcomed by such a caring and thoughtful staff. The facility itself is wonderful with its lovely bistro, games room, outside gardens, exercise room, a wellness center (who assist with any medical concerns) and so much more. My dad loves his daily swim in the heated salt water pool. The staff have been extremely careful during the Covid19 Pandemic, they have done a remarkable job keeping all the residents safe during this challenging time. The best part is I know my parents are safe and they have a community around them that truly cares about their well-being . Lisa and the entire staff are wonderful, our family is grateful for their passion and dedication to the community of Chartwell Harwood.

Barb Foston
04/04/2019

I moved my Dad into this residence in November 2018 and I couldn't be happier with what has happened since. Dad has blossomed and fit in so well, I can't believe it. Before he moved in, he was staying in his condo not wanting to go anywhere or be around people. I was getting quite concerned about his eating habits and lack of interest in most things. Now he enjoys two full meals a day, plays euchre a few times a week and plays pool several times a week. He has enjoyed the benefit of visits from the Ajax library, shoe salesman, seamstress and hearing specialist. I have seen his anxiety go from very high to quite low. I am so grateful for the friendly and helpful staff and especially to the retirement consultant, Ann Marie. Ann Marie was so patient with me and gave me 100%+ of her time and always answered my questions fully. My Dad is in a 'place' I didn't think I'd ever see. He is doing so well, both physically and emotionally. We are very grateful to Chartwell and it's staff for making this a reality. With sincerest thanks, Dad's very grateful daughter.

Gordon Snee
14/11/2018

It is almost a year since i moved here and i am very satisfied with my rooms ,the staff is very nice and helpful.many things to do i am glad that i came here!!

Mary Wowk
09/09/2017

Beautifully designed retirement building which offers spacious suites. The staff are very friendly and helpful. My mother enjoys the wide variety of activities and events which Chartwell offers its Seniors. Mom attests to the quality of the meals.

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