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At Chartwell, we want you to experience the sense of safety, support and peace of mind you deserve from the first day you move in with us. Here’s why Chartwell residences are safe places to call home:

  1. We diligently follow all provincial and public health guidance and provide PPE to our employees.
  2. Our residences have enhanced infection prevention and control protocols.
  3. Staff are on-site 24-7 to support you, if and when you need assistance.
  4. Our new Transition Together Move-In Program helps you safely ease into life in your new home with peer support.
  5. Family visit protocols remain in place to ensure you stay connected with loved ones.
  6. Our residence staff have transparent and regular communication with residents and their families so you always know what’s going on. 

While safety remains our top priority, we also foster safe opportunities for socialization and engagement so you can enjoy the lifestyle at Chartwell to the fullest.

Chez Chartwell, nous tenons à ce que vous éprouviez le sentiment de sécurité, de soutien et de tranquillité d’esprit que vous méritez dès le premier jour de votre emménagement chez nous. Voici pourquoi les résidences Chartwell sont des milieux sécuritaires où il fait bon vivre :

  1. Nous suivons avec diligence toutes les directives provinciales et de la santé publique et fournissons l’ÉPI nécessaire à nos employés.
  2. Nos résidences appliquent des protocoles renforcés de prévention et de contrôle des infections.
  3. Le personnel est présent sur place en tout temps pour vous aider quand vous en avez besoin.
  4. Notre nouveau programme « Vivre la transition ensemble » vous aide à vous installer dans votre nouvelle résidence en toute sécurité, en bénéficiant du soutien de vos pairs et du personnel.
  5. Les protocoles de visites des familles demeurent en place pour vous permettre de maintenir des liens avec vos proches.
  6. Le personnel de notre résidence entretient une communication transparente et régulière avec les résidents et leurs familles afin de vous tenir au courant de tout ce qui se passe.

Bien que la sécurité demeure notre priorité absolue, nous favorisons également les occasions de socialisation et de participation en toute sécurité afin que vous puissiez profiter pleinement du mode de vie offert chez Chartwell.

Chartwell Bankside Retirement Residence

71 Bankside Drive, Kitchener, Ontario N2N 3L1

    Reviews for this Residence- Overall Ratings -   (5.0)




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Nicole Bresseau
11/06/2020

My Mum moved into Chartwell Bankside last November, she had been living in the apartments next door first. During these terrible time with Covid-19 the staff have been taking excellent care of her and always pick up the phone when I call to ask for help. I can’t say enough about how supportive and helpful the staff has been. It is obvious that they care about their residents and are available to help the caregivers also. The residence is bright, cheerful, and well maintained.

Marj Bellingham
04/11/2019

I have been supporting my friend who has been a resident of Bankside for two months. I can’t say enough about how supportive and helpful the staff has been. It is obvious that they care about their residents and are available to help the caregivers also. The residence is bright, cheerful, and well maintained. It’s a bright, cheerful, welcoming place to live.

Barbara Hahn
05/06/2018

Our mother resided at Bankside Terrace from Feb. 2017 to May 2018 when she passed away.Mom loved living at Bankside, especially her table-mates, the meals, the overall environment and the wonderfully caring staff. Thank-you for making the last year of mom's life so enjoyable for mom and for us, family members!

Sharon Giesler
27/05/2018

Wonderful Retirement Home

Lone Findlay
27/05/2018

Caring

Chartwell encourages our stakeholders to review and rate our properties and services in full accordance with our Website Terms of Use.

Questions about living here?

1-855-461-0685

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