Chartwell Avondale Retirement Residence

1238 Queen Street East, Toronto, Ontario M4L 1C3

    Reviews for this Residence- Overall Ratings -   (5.0)




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Michael Chan

My father recently moved into Chartwell Avondale, and our experience has extremely positive. The staff are friendly, warm, and accommodating. The residence is clean and comfortable. There is a very full activities program, as well as personal services, and a great menu. With a relatively small number of residents, I don't feel like my father has been lost in the crowd. It has been a very welcoming experience, which gives me and my family a lot of relief. It's also located in a great neighbourhood with lots of amenities. Highly recommended.

Michael Chan

My father recently moved into Chartwell Avondale, and our experience has extremely positive. The staff are friendly, warm, and accommodating. The residence is clean and comfortable. There is a very full activities program, as well as personal services, and a great menu. With a relatively small number of residents, I don't feel like my father has been lost in the crowd. It has been a very welcoming experience, which gives me and my family a lot of relief. It's also located in a great neighbourhood with lots of amenities. Highly recommended.

Susan Vaughan

Not just a place for mom, a great place for mom! I had a small crisis with mom at home and realized that her apartment had limited access if she needed care. Mom's health and safety has been my priority during her 30 years of retirement from teaching at Kew Beach School. I contacted Kim, with A Place For Mom, for support. I learned from Kim that it was important to find an assisted living residence for mom now, while we still had choices. Kim helped me to gain confidence in myself. Mom and I had some difficult talks, but she agreed to visit Avondale with my neice, Agnes. That's when mom met Chrissy, Avondale's retirement home director. My sister and I had visited the home earlier in the week and met Chrissy. They had lunch in the dining room, went on a tour, then viewed a suite that was available. Well, mom opened her heart to the idea and moved in a week later. That was our new beginning. We're all tired, but mom is thrilled with her new home with all it's services (and I mean services!). Mary has a brand new social life within the safety net of a very well managed and comfortable environment. To the staff, management and residents at Avondale, thank you. We've found a great place for mom! Susan Vaughan, Old Toronto

Erin Ferris

We moved my parents into Chartwell Avondale in Leslieville a couple of weeks ago. My husband and I had a fantastic experience working with Chrissy Kelton, the Retirement Living Consultant. She never tired of all our visits and questions and put everything in place for my parents to have a truly positive living experience. We love the location and the brightness of the building. There room is great! Staff are excellent and accommodating. There are lots of daily activities and special events. This was to be a temporary move while my father recovers from a knee replacement operation but I believe they will miss everything they currently are experiencing. Within a few days my mom has started to eat three meals a day and they are both enjoying their dining hours with new friends. My parents have only wonderful things to say about the level of service and kind and friendly support. My mom is having her hair done weekly by an in-house hairdresser and my dad is excited about meeting all of the interesting residents. He is going to an art reception today put on by Chartwell to display his neighbor's paintings! Thank you Chrissy and all of the staff at Chartwell Avondale Leslieville!

JoAnn Bush

My mother has just recently moved to Chartwell Avondale. When we were looking for a retirement residence, we were very drawn to Avondale. From the very first meeting, everyone we met was friendly and helpful. The facilities were plush in comparison to others in the neighbourhood and the activities were far more extensive. Both staff and other residents were welcoming and seemed genuinely interested in making my mother happy and comfortable. She is now living at Avondale and everyone continues to work to make her content. She is enjoying having her meals prepared for her, her suite cleaned and her laundry done!! Having people around to socialize with has also been a big bonus. Thanks to everyone at Avondale!

Chris Marcos

After visiting my mother at the Chartwell Avondale Residence the other day I felt compelled to write this review. This spring my sisters and I had to make a very difficult decision about my elderly mother who will be turning 97 this March. She has been living in our family home for the past 61 years and she was having a hard time managing the stairs. She was feeling very much alone and lonely. I brought up the subject of a retirement residence to her and she cried for three days. She then said she would trust in my decision and said she would try it. After finally getting her moved in in June within the first week I noticed that her demeanour and sense of wellbeing was much happier. She has been there now for two and a half months and I am amazed at how well she had adjusted to her new home and how happy she is. I would like to thank Rebecca, the manager, and all the staff at Chartwell Avondale for being so kind and caring to my mother. Not only has it made my mother very happy, the relief that she is well looked after has taken a tremendous worry away from us.

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