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Our culinary commitment to you


We know the food you eat and the people you enjoy a meal alongside makes for a personal experience. Food gives us a sense of comfort and familiarity, nourishing our bodies while nurturing our spirits too. There’s nothing quite like the anticipation of a hot meal served tableside, the shared conversation that ensues and the satisfaction that follows.

At Chartwell, our vision is to offer you great food and great service so every meal you enjoy with us is delicious, wholesome, and appealing to your palate. You’ll find our food and beverage teams get to know you well so they can anticipate your preferences, allowing you to relax and savour an appetizing meal in good company.

Our dining experience isn’t just about the fresh, flavourful food or the friendly service, but the social atmosphere where it all takes place. They say, “A shared table is a shared life,” and we couldn’t agree more; dining at Chartwell gives us a reason to gather, laugh and celebrate—what most of us would consider time well spent.

Dining, your way

At Chartwell, our dining experience is all about choice. We want you to enjoy every meal you sit down to with us, which is why our dining room servers learn your preferences and offer alternative choices so we can deliver an experience that leaves you very satisfied.

Our menus incorporate fresh ingredients that make for appetizing and nourishing meals. We serve foods that we know are not only favourites among residents, but also explore new flavour combinations that create a sense of anticipation.

Chartwell uniquely crafts menus for every season—spring, summer, fall and winter—that highlight ingredients often available locally from our produce suppliers. In fact, there’s such an abundance of seasonal selection that you’ll never see a lunch or dinner feature repeated within a 4-week period! Our food and beverage teams also love to partner with our lifestyle teams to celebrate hallmark holidays with themed meals and events. That’s when you’ll see the classics you look forward to every year—and perhaps dishes you grew up preparing for your own family—on the pages of our menus.

Importantly, if something on our daily menu doesn’t appeal to you, you can always choose from our à la carte menu, featuring alternative entrées, soups, salads, showcase sandwiches, fruit, and desserts.

Quality food for quality dining

Farm-fresh fruits, field vegetables, milk, eggs, fish, and poultry—we know the foundation for every good meal is its staple ingredients. At Chartwell, our food and beverage teams strive to create from-scratch meals using fresh, in-season foods. We work closely with our suppliers to source local, quality ingredients where possible. You’ll find regional ingredients and signature dishes are also built-into our menus—from Alberta beef and wild-caught salmon from British Columbia to Quebec cheese and Ontario corn ripe from the harvest.

Chartwell’s Culinary Centre

The first of its kind in the Canadian senior living industry, Chartwell has its very own in-house Culinary Centre at our head office in Mississauga, Ontario. The Culinary Centre is where we train new food and beverage employees, giving us the opportunity to grow their talent and provide the chance to learn in an industry kitchen. This also helps to ensure the high quality of the food we serve you, with new cooks undergoing hands-on training regarding quality assurance, food safety and handling, plate presentation and much more.

Our Culinary Centre is also where we test new recipes that we regularly add to our collection of over 750 from-scratch dishes.

We’re here to serve

As Julia Child once said, “People who love to eat are always the best people,” but so too are the people who choose cooking as their profession. Our Food Service Managers and their teams put their hearts into their cooking, presenting menus that feature familiar meals you know and love, as well as new dishes you’ve always wanted to try but never have.

You’ll find our servers are friendly, engaging, and attentive. We’re here to learn your preferences so we can anticipate your needs and elevate your experience—whether it be specific dietary requirements, your favourite meal or even how you take your coffee. Our servers become friends who you look forward to seeing each day in the dining room, where you’ll find an atmosphere of conversation and laughter. You’ll see our food and beverage teams enjoying birthday celebrations and holiday parties alongside you too, as they also look forward to the fun.

Your feedback matters to us. That’s why our Food Service Managers want to hear from you and how you’re enjoying your dining experience. We’re here to serve, but we’re also hear to listen so we can help you enjoy a great meal every time you visit the dining room.


 

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