We know we must do better, no matter the environment, and we will. Serving seniors is fulfilling and rewarding work which attracts caring and kind people. Our values of R.E.S.P.E.C.T (Respect, Empathy, Service Excellence, Performance, Commitment and Trust), strong leadership in our residences, inclusivity and opportunities for learning and development is what differentiates Chartwell as an employer. As valuable as this is, it is not enough to solve all our challenges. Here are some new key initiatives we are implementing to attract and retain highly engaged employees.