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Memory Care at Chartwell Edgewater Care
Chartwell Edgewater Care Residence is proud to offer a wide range of care and support services for today’s seniors, including specialized memory care for individuals living with dementia. Established in the Nanaimo community since 2018, our secure residence features scenic walking paths and peaceful garden spaces designed for safe, meaningful time with family. You’ll find our upscale retirement home has a safe, welcoming, and family-friendly feel, as we are a uniquely intimate, tight-knit community of residents, families and staff who all support one another.
As a result, we are not only a secure and inviting home for seniors with a variety of care needs, but also a resource for families who are looking for support, education, and personal counselling services during and after a loved one’s transition to memory care. We understand that trust and peace of mind are just as important as clinical care—and we’re here to support both.
Our unique approach to memory care
We take a uniquely person-centred approach to memory care at Chartwell Edgewater Care. What does that mean? Our staff learn and celebrate each resident’s unique history, values, and likes/dislikes, allowing us to better communicate and understand your loved one’s experience with dementia for their comfort and contentment. This approach helps seniors living with cognitive impairment lead more purposeful and enriched lives, which we believe is essential to their overall well-being. We also understand how important family involvement is in the memory care journey—so we help ensure you’re kept informed, included, and supported every step of the way. Our staff are dedicated to your loved one living a good day, every day, and will partner with you to customize a care plan that reflects their personal needs and attributes.
Memory care support for families of residents
We know caring for a loved one experiencing memory loss can be challenging but rewarding, which is why we encourage family members to drop by our residence any time to speak with our General Manager or Director of Care, both of whom have an open-door policy. They are on hand to provide the support you need anytime—including providing expert guidance and facilitating family conversations—as well as update you on your loved one’s happiness and well-being. We’re proud that families often describe our home as feeling like an extension of their own—where staff, residents, and loved ones all feel connected.
Special program features for seniors with dementia
At Chartwell Edgewater Care Residence in Nanaimo, our residents benefit from the following specialized programs and services:
- Secure, scenic, and interactive setting with 24-hour supervision, including supervised access to tranquil outdoor garden areas and walking paths shared safely with visiting loved ones
- High resident-to-staff ratios
- Specialized life-enrichment programming
- Person-centred care plans
- Three delicious chef-prepared meals and snacks daily
- Access to transportation services to medical appointments and for group outings
- Housekeeping & laundry service
- Flexible routines that balance structure with spontaneity
The dining experience
At Chartwell Edgewater Care Residence, we know how important wholesome, tasty meals are, as well as the experience of sharing them with others. We pride ourselves on our social and supportive dining experience, where our food service team cooks from-scratch, Dietician-approved meals that nourish you or a loved one, incorporating seasonal flavours and catering to the personal dietary needs of each resident. Our Care Aides are also there to support any individuals who need a little extra assistance during meals, upholding their independence and fostering an atmosphere of conversation and enjoyment.
Explore our living and care options at Chatwell Edgewater Care Residence
Activities and amenities
Our residents enjoy a variety of activities at our care residence that promote their wellness, enjoyment, and unique interests and abilities. Here, you or a loved one may enjoy our light exercise activities, arts and crafts workshops, musical entertainment, hymn singing and non-denominational church services, or even specialized music therapy for our residents living with dementia. We also organize scenic bus trips—often with an ice cream stop along the way!—small group trips to restaurants or parks, and even special one-on-one experiences for residents with a specific interest or passion.
Amenity spaces that are often enjoyed by our visiting families with their loved ones include activity lounges on each floor, a rooftop patio featuring planters and umbrellas for enjoyment in pleasant weather, a walking path on our first floor, and our lovely, landscaped grounds. Additionally, residents can book in for hair services in our salon, where our visiting foot care specialist also offers weekly services!
For families and residents looking to venture out of doors for time together, we’re across the street from Nanaimo North Shopping Centre, where you might enjoy lunch or some shopping together.
Frequently Asked Questions
What are the benefits of senior living at Chartwell Edgewater Care?
At Chartwell Edgewater Care Residence, memory care goes beyond clinical support—it’s about meaningful relationships, trust, and creating a place that feels like home.
What sets us apart:
- Close-knit community – Families often tell us the warm atmosphere here feels like extended family.
- Expert memory care – Our staff are specially trained to support individuals living with dementia using personalized techniques and familiar routines.
- Secure and scenic setting – Residents and visitors alike enjoy safe access to walking paths and garden spaces.
- Family involvement – We encourage families to be part of daily life, from casual visits to shared meals and outdoor time.
- Peace of mind – With a focus on compassion and consistency, we help residents feel calm and cared for—and loved ones feel confident in their decision.
Chartwell Edgewater Care is where you’ll find comfort, clarity, and connection—all under one roof. [Book a Tour]