Chartwell Care staff  helping senior resident walk by holding her hand

Located on a secure floor of the residence, our memory care unit is a haven of quiet and serenity designed for seniors living with dementia. Our peaceful setting, the familiar faces of members of our team, and regular routines create a sense of security and predictability. With a unique person-centred approach to memory care, our trained and caring staff establish strong social connections with residents to foster trust and familiarity, and partner with their families to learn each person’s life history. Here, your loved one is safe, respected and surrounded by genuine kindness.

  • Chartwell-Memory-Care

    Our dedicated care team truly takes the time to know you by trying to understand who you are, what brings you joy, and the moments and memories that have shaped your life. They learn about the morning routines you hold dear, the seat by the window where you like to sit, and the melody that always makes you smile. Every detail matters, because every detail tells your story.

    This understanding guides our unique personalized approach each day. With gentleness and empathy, we encourage your loved one to do what they can independently and offer help only when needed. Routines unfold naturally, activities are adapted to daily abilities, and moments of rest come when they are most welcome. Our team works with care and dedication to help ensure each day holds meaning and purpose.

  • Chartwell Memory Care employee chatting with the senior lady colouring

    We know how important your role is in your loved one’s story. That’s why we welcome you as part of our extended family. We believe you have the right to be informed, understand, and be involved in decisions that matter. That’s why we keep you updated on your loved one’s moments of joy as well as the challenges we navigate together.

    We care for the person you love. Our team is always here to answer your questions, ease your mind, and support you throughout this stage of life.

  • Chartwell Care employee helping the senior resident cover blanket over him

    Our care suites are designed to feel like a true home for your loved one, becoming a private retreat where familiarity brings comfort and reassurance. The common areas encourage the simple joys of everyday life, like sharing a meal that lingers, enjoying an activity that sparks a smile, or finding comfort in a kind and familiar presence.

    Our team provides respectful, compassionate care that preserves dignity in every interaction. Meals are both nourishing and enjoyable, while therapeutic activities gently stimulate the mind and foster a sense of accomplishment. Everything is in place to help ensure your loved one feels safe, comfortable, and surrounded by genuine warmth, giving you peace of mind knowing they are cared for with patience and respect.

Discover our lifestyle at Chartwell Azalis

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Watch our Dementia Education Video Series

Supporting a loved one with dementia can feel overwhelming—but you’re not alone. Learn from our experts in senior living in our dementia video series, created especially for family caregivers. Get helpful insights, emotional support, and practical tips for your journey ahead.

Caring for someone living with dementia? Download our Understanding Dementia guide to gain insight into what your loved one may be experiencing so your conversations feel more meaningful and supportive. You’ll also find guidance on when memory care might be the right next step for your loved one.

  
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Senior putting her hand over a hand put on her shoulder / Une personne âgée posant sa main sur une main posée sur son épaule