Chartwell Care staff chatting with the senior resident

Assisted Living at Chartwell Clair Hills in Waterloo

Chartwell Clair Hills is an upscale retirement residence in Waterloo featuring a dedicated assisted living neighbourhood that provides the daily care and support seniors may need to live comfortably, all within a refined setting that feels just like home. Offering spacious studio and one-bedroom suites, we handle housekeeping and laundry, while you enjoy three delicious and nutritious meals a day, plus snacks. You’ll also have seamless access to a variety of on-site amenities and activities, as well as exclusive lifestyle programming in our cozy assisted living dining room and lounge.

    Explore our assisted living care services in Waterloo

    In our dedicated assisted living neighbourhood, we offer a complement of valuable support services to help you live in comfort and with the peace of mind you deserve. Additionally, our caring team is there to provide top-quality support in the privacy of your room and based on your own customized care plan.

    With the goal of enhancing or maintaining your quality of life, your care support may include services such as:

    • Medication management
    • Morning or evening assistance
    • Help with showering or bathing
    • Meal assistance
    • An escort to meals, activities and social gatherings
    • And much more
    Chartwell Care Staff helping the senior resident wearing shoes / Le personnel de Chartwell Care aide la résidente âgée à porter des chaussures

    Explore Chartwell’s Assisted Living Program

    Interested in learning more about the care, services, and unique features of our Assisted Living program, as well as some of the additional support services you can add to your package through our Care Assist program? Download our brochure today!

    Read our brochureRead our brochure
    Senior woman and adult child in kitchen looking at notebook. Une femme âgée et un enfant adulte dans la cuisine regardant un cahier.

    Browse our comfortable assisted living suites in Waterloo

    Studio

    Starting from $8,199/month

    Suite plans thumbnail / Plan des suites miniature
    Download Suite PlansDownload Suite Plans

    • Key features included:

      • Three (3) meals included

      • Weekly housekeeping

      • Daily room refresh

      • Weekly laundry

      • Morning and evening assistance

      • Showering and bathing assistance

      • Meal assistance

      • Escort assistance

      • Compression stocking assistance

      • Medication management

      • Visual checks

      • Emergency Response System

      • Utilities

      • Cable TV

      • Telephone

      • Wi-Fi

    • Optional services available:

      • Enhanced care services through our Care Assist program

    The image above is a sample and may not represent the specific layout. For the complete suite plan layout, you can download it via the blue button above. This page provides a general description of the types of activities, services and amenities that may be available and is not intended to be an exhaustive or inclusive list. Activities, services, amenities, and prices are not guaranteed and are subject to change. The actual services, amenities and prices will be based on the suite and optional services selected following a personalized tour.
    • Group of seniors are sitting in circle and joyfully listening to a storyteller/ Un groupe de personnes âgées est assis en cercle et écoute joyeusement un conteur.

      Discover our specialized life enrichment activities

      At Chartwell Clair Hills, our life enrichment team creates specialized activities and memorable experiences for our assisted living residents based on their interests and abilities. You’ll find there’s always something entertaining, thought-provoking, or fulfilling to do each day if you wish to participate. Additionally, all the activities on offer at our main retirement residence are also available to you, meaning there are an abundance of ways to spend each and every day with us.

    • Rooftop patio at Chartwell Clair Hills's assisted living section / Terrasse sur le toit de la section de vie assistée de Chartwell Clair Hills

      Feel at home in our dedicated assisted living amenities

      Additionally, our assisted living neighbourhood features its very own dining room, lounge and patio for the accessibility and convenience of our assisted living residents.

    • Chicken Potpie with mash potatoes, carrots and peas / Pâté de poulet avec purée de pommes de terre, carottes et petits pois

      Enjoy our tasty and nutritious dining experience

      On our dedicated assisted living floor, you’ll benefit from three delicious, chef-inspired meals daily—using fresh, flavourful ingredients—found in both our daily specials and à la carte menus. With snack services available throughout the day, you’ll also always have access to wholesome options that keep you energized and satisfied.

    Discover our lifestyle at Chartwell Clair Hills

    Book a personalized tourBook a personalized tour

    How to start the conversation about senior living

    Speaking to a loved one about a potential move to an assisted living residence can be a challenging conversation to have. Our guide, “Supporting a Loved One,” helps explain how to respectfully bring up the topic with a spouse or aging parent and who can help make this transition easier. You’re not alone—let us help you navigate this option together.

    Download our guideDownload our guide
    Senior woman sitting in bed smiling at her care worker sitting on a chair next to her

    Frequently Asked Questions

    • How much does assisted living cost in Waterloo?

      Our assisted living suites can vary in monthly rental costs due to several factors, including size of layout, location, and service package enhancements like additional care and household services. Scroll up to the suite layouts section to see the starting prices of the layouts we offer as our residence for a ballpark estimate of costs per month.

    • How do I know if I or a loved one are ready for assisted living?

      It may be time to consider assisted living if you or a loved would benefit from significant daily support to live in comfort and with the quality of life you deserve. This includes seniors managing moderate-to-heavy care needs, mobility challenges, or mild cognitive impairment.

    • Who is eligible for Assisted Living?

      Chartwell’s Assisted Living program is designed to meet the needs of individuals living with physical limitations or mild to moderate cognitive impairment who require assistance with managing daily activities. For complete peace of mind, our Assisted Living Managers carry out assessments of all individuals looking to join the program to ensure their needs can be met safely in our residences. For further explanation of our program qualifications, please contact us.

    • What is the staff-to-resident ratio?

      Assisted Living at Chartwell features high resident-to-staff ratios. Residents will have access to registered staff 24 hours a day and will be cared for by our trained and dedicated care staff. Our Assisted Living Neighbourhood is also supported by dietary servers, housekeepers, and a dedicated Activity Aid.

    • Can I decorate my assisted living suite at Chartwell Clair Hills?

      Yes! We encourage new residents to create a space that reflects their personality and style. Anything from your favourite chair, painting, cabinets or any other décor can help you feel comfortable and adjust quicker to your new home. Our suites are unfurnished, so you can make your space truly your own.