Chartwell staff is helping a resident wearing a red outer jacket / Le personnel de Chartwell aide un résident portant une veste rouge

Care Assist at Chartwell Valley Vista


  • Heart shaped handshaking icon / Icône de poignée de main en forme de cœur
  • Chartwell’s Care Assist Program at Chartwell Valley Vista is an offering of à la carte wellness services and all-inclusive care packages. Our program is designed to help you or a loved one achieve the comfort and quality of life you desire in your retirement residence. Delivered by the caring Chartwell staff you have come to know and trust; our highest priority is to help you feel your best each day for your complete peace of mind.

    We know the people you place your trust in to provide your care are just as important—if not more so—than the services themselves. At Chartwell Valley Vista, our staff are compassionate, respectful, and friendly people who are dedicated to your health and happiness. We are here to get to know you personally so we can anticipate your needs, support your choice and independence, and employ the discretion and care you deserve.

    Our well-trained care staff are truly committed to your wellness, with someone on-site 24/7. The call bell system in your suite also means that you have support available if and when you need it.

    Additionally, Chartwell Valley Vista has partnered with several health and wellness providers, including lab and pharmacy services. This provides you with access to a pharmacist or other health care providers without the need to leave your retirement community.

What is Care Assist?

  • Chartwell staff is taking a blood pressure of a resident / Le personnel de Chartwell prend la tension artérielle d'une résidente
  • Friendly greeting between a Chartwell staff and resident / Accueil amical entre un membre du personnel de Chartwell et un résident
  • Chartwell care staff helping the senior resident with the shave / Le personnel soignant de Chartwell aide le résident âgé à se raser.
  • Care Assist is a seamless range of health and wellness or care services that are available in a retirement residence; services which adapt to your uniquely changing needs over time. The major benefit? Older adults maintain their independence for as long as possible, enjoying an active and social retirement lifestyle and can age in place with the help of supportive services too, helping to avoid a further move or the need for a long-term care setting.

    We’re here to walk you through your options to find what will work best for you. Examples of services we offer include:

    • Resident lifting and repositioning
    • Medication management
    • Oxygen management
    • Assistance with morning or evening routine
    • CPAP/BiPAP assistance
    • Assistance with bathing or showering
    • Injection service
    • Continence care
    • Meal assistance
    • Escort assistance to meals or activities
    • Therapeutic bath
    • Customized personal care services

    Additional services provided by trusted partners may include*:

    • Physiotherapy
    • Foot care
    • Oxygen therapy
    • Pharmacy
    • Lab service
    • Audiology services

    Our Health & Wellness Manager is always available to answer your questions and provide guidance. Speak with them today to learn more.

    *Availability of services may vary according to residence and region. Additional fees apply.

  • circle made up of an assortment of care service icon / cercle composé d'un assortiment d'icônes de services de soins

Learn More About Our Care Assist Program

Do you have questions or need assistance regarding our Care Assist program in Ontario? Our dedicated team is here to support you. Reach out today for more information.