Chartwell staff is assisting senior male resident walking down an aisle / Le personnel de Chartwell aide un résident âgé à marcher dans l'allée

Memory Care at Chartwell Stillwater Creek in Nepean

Chartwell Stillwater Creek is a reputable retirement community in Nepean offering specialized memory care services in a dedicated, secure neighbourhood within the residence. Our staff are specially trained in supporting seniors living with cognitive impairment and provide caring and compassionate service that builds trust with residents, enhancing their daily living experience. We also support the families and friends of our residents, helping you to navigate your loved one’s experience with dementia, together.

Explore our memory care services in Nepean

The memory care services at Chartwell Stillwater Creek prioritize a sense of security, personal fulfillment, and peace, and feature a variety of customized services delivered by trusted and trained staff. With the goal of enhancing or maintaining your loved one’s quality of life, their care support may include services such as:

  • High staff-to-resident ratios
  • Secure and interactive setting with 24-hour supervision
  • Staff training in Gentle Persuasive Approach (GPA) and Positive Persuasive Approach (PPA) to help them understand and cater to the unique needs of our residents living with dementia
  • Specialized life-enrichment programming, supportive and nutritious dining experience and group outings
  • Flexible routines that balance structure with spontaneity
  • Person-centred care plans reflective of residents’ unmet needs, abilities, and interests
  • Dedicated Memory Living Manager and Social Worker to support families
Chartwell Care staff chatting with the senior resident by the fire place

Understanding Dementia: What Caregivers Need Most

Caring for someone with dementia can feel complex and emotional. This guide walks through symptoms, progression, and care strategies—equipping you with practical tools and insights to support your loved one with confidence and compassion at every stage.

Download the Guide
Aperçu miniature du guide Comprendre les déficits cognitifs

Explore Chartwell’s Memory Care program

Interested in learning more about the care, services, and unique features of our Memory Care program? Download our brochure today to take a deeper dive into our program, including more information on our personalized care plans, trained and caring staff, and how our Assisted Living Managers can support you and your family.

  
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Senior woman and her adult daughter are reading a book at the tea table / Une femme âgée et sa fille adulte lisent un livre à la table de thé

Browse our comfortable Memory Care suites in Nepean

Studio

Starting from $6,708/month

PROMO starting from $6,300/month

Suite plans thumbnail / Plan des suites miniature

  • Key features included:

    1. Three (3) meals included

    2. Meal assistance

    3. 24/7 staff

    4. Nurse available 24/7

    5. Morning and evening assistance

    6. Showering and bathing assistance

    7. Escort assistance

    8. Compression stocking assistance

    9. Medication management

    10. Visual checks

    11. Redirection and reassurance

    1. Emergency Response System

    2. Secured unit

    3. Utilities

    4. Individual thermostat

    5. In-suite air-conditioning

    6. Daily room refresh

    7. Twice weekly linen and personal laundry

    8. Laundry facilities

    9. Cable TV

    10. Social Worker

  • Optional services available:

    1. Telephone

    2. Wi-Fi

    3. Indoor parking

    4. Transportation services

    1. Pet friendly

    2. In-suite mail delivery

    3. Storage

The image above is a sample and may not represent the specific layout. For the complete suite plan layout, you can download it via the blue button above. This page provides a general description of the types of activities, services and amenities that may be available and is not intended to be an exhaustive or inclusive list. Activities, services, amenities, and prices are not guaranteed and are subject to change. The actual services, amenities and prices will be based on the suite and optional services selected following a personalized tour.
  • Chartwell Care Staff helping the senior resident wearing shoes / Le personnel de Chartwell Care aide la résidente âgée à porter des chaussures

    Learn about our unique approach to memory care in Nepean

    We uniquely take a person-centred approach to memory care at Chartwell Stillwater Creek. What does that mean? Our staff learn and celebrate each resident’s unique history, values, and likes/dislikes, allowing us to better communicate and understand your loved one’s experience with dementia for their comfort and contentment. This approach supports seniors living with cognitive impairment to lead more purposeful and enriched lives, which we believe is vital to overall well-being. That’s why our staff will help your loved one live a good day, every day, partnering with your loved one and your family to customize a care plan reflective of their personal needs and attributes.

  • Chartwell Memory Care employee chatting with the senior lady colouring

    Hear about our support for families of residents living with dementia

    In our secure memory care neighbourhood, residents at Chartwell Stillwater Creek will benefit from dedicated amenities spaces designed with their accessibility in mind, including dining space and activity rooms for specialized life enrichment programming.

Review our Care Assist Brochure for Memory Care

Many care services are already included in our Memory Care program, but we know every person’s needs are unique. Explore our Care Assist brochure to see the additional services and flexible options available to further personalize your loved one’s experience, meant to enhance their overall well-being and your peace of mind.

Download Brochure
Thumbnail of Chartwell Care Assist brochure

Discover our lifestyle at Chartwell Stillwater Creek

Book a personalized tour

Watch our Dementia Education Video Series

Supporting a loved one with dementia can feel overwhelming—but you’re not alone. Learn from our experts in senior living in our dementia video series, created especially for family caregivers. Get helpful insights, emotional support, and practical tips for your journey ahead.

Frequently Asked Questions

  • How much does memory care cost in Nepean?

    Our Memory Living suites can vary in monthly rental costs due to several factors, including size of layout, location, and service package enhancements like additional care and household services. Scroll up to the suite layouts section to see the starting prices of the layouts we offer at our residence for a ballpark estimate of costs per month.

  • How do I know if I or a loved one are ready for memory care?

    It may be time to consider memory care if your loved one is showing signs of needing more specialized support for daily living, particularly when cognitive challenges or memory loss become noticeable. This could include difficulty with everyday tasks, forgetfulness affecting safety, challenges in communication, or increasing confusion.

  • Who is eligible for Chartwell’s Memory Living?

    Chartwell’s Memory Living program is designed to meet the needs of individuals living with mild to moderate cognitive impairment who require assistance with managing daily activities. For complete peace of mind, our Memory Living Managers carry out assessments of all individuals looking to join the program to ensure their needs can be met safely in our residences. For further explanation of our program qualifications, please contact us.

  • What is the staff-to-resident ratio?

    Memory Living at Chartwell features high staff-to-resident ratios. Residents will have access to registered staff 24 hours a day and will be cared for by our trained and dedicated care staff. Our secure Memory Living neighbourhoods are also supported by dietary servers, housekeepers, and a dedicated Activity Aid.

  • Can I decorate my loved one’s memory care suite at Chartwell Stillwater Creek?

    Yes! We encourage new residents and their families to create a space that reflects their personality and style. Anything from a favourite chair, painting, cabinets or any other décor can help your loved one feel comfortable and adjust quicker to their new home. Our suites are unfurnished, so you can make their space truly feel like home.