At Chartwell, we want you to experience the sense of safety, support and peace of mind you deserve from the first day you move in with us. Here’s why Chartwell residences are safe places to call home:

  1. We diligently follow all provincial and public health guidance and provide PPE to our employees.
  2. Our residences have enhanced infection prevention and control protocols.
  3. Staff are on-site 24-7 to support you, if and when you need assistance.
  4. Our new Transition Together Move-In Program helps you safely ease into life in your new home with peer support.
  5. Family visit protocols remain in place to ensure you stay connected with loved ones.
  6. Our residence staff have transparent and regular communication with residents and their families so you always know what’s going on. 

While safety remains our top priority, we also foster safe opportunities for socialization and engagement so you can enjoy the lifestyle at Chartwell to the fullest.

Chez Chartwell, nous tenons à ce que vous éprouviez le sentiment de sécurité, de soutien et de tranquillité d’esprit que vous méritez dès le premier jour de votre emménagement chez nous. Voici pourquoi les résidences Chartwell sont des milieux sécuritaires où il fait bon vivre :

  1. Nous suivons avec diligence toutes les directives provinciales et de la santé publique et fournissons l’ÉPI nécessaire à nos employés.
  2. Nos résidences appliquent des protocoles renforcés de prévention et de contrôle des infections.
  3. Le personnel est présent sur place en tout temps pour vous aider quand vous en avez besoin.
  4. Notre nouveau programme « Vivre la transition ensemble » vous aide à vous installer dans votre nouvelle résidence en toute sécurité, en bénéficiant du soutien de vos pairs et du personnel.
  5. Les protocoles de visites des familles demeurent en place pour vous permettre de maintenir des liens avec vos proches.
  6. Le personnel de notre résidence entretient une communication transparente et régulière avec les résidents et leurs familles afin de vous tenir au courant de tout ce qui se passe.

Bien que la sécurité demeure notre priorité absolue, nous favorisons également les occasions de socialisation et de participation en toute sécurité afin que vous puissiez profiter pleinement du mode de vie offert chez Chartwell.

"Providing a safe, welcoming and supportive home for seniors living with dementia."

At Chartwell Waterford, the safety of our residents and staff is our highest priority. While we have always maintained strong infection protocols, we have enhanced our safety measures, continue to follow all government directives for heightened infection control, and foster safe social experiences within our residence for everyone’s safety and peace of mind.

Located on a dedicated floor of the retirement residence, At Chartwell Waterford's Memory Living Neighbourhood is a supportive environment with an independent feel, dedicated to helping seniors living with dementia experience a good day, every day. Caring staff employ a person-centred approach to memory care, establishing strong social connections with residents in order to foster trust and familiarity, while partnering with their families in an effort to better understand their unique life story.

A dedicated Dementia Counsellor is on-hand to assist family members in need of support, including the delivery of orientation, facilitation of family conferences and personal counseling services. Additionally, we encourage families to drop by the lounge or bistro any time for a meeting with our knowledgeable Memory Living Manager.

Chartwell’s first Memory Living Neighbourhood in Oakville, the residence includes the following specialized programs, services and facilities:

  • Dedicated Memory Living Manager
  • Small resident-to-staff ratios
  • Family-style dining with residents and employees dining together, as a family group, sharing in the preparation and clearing up
  • Dedicated spa, exercise room and activity lounge
  • An interactive environment featuring unique memory-cue signage, soothing colours and non-slip floors
  • 24 hour supervision and staffing
  • Access to safe and meticulously designed outdoor green space
  • Specialized life-enrichment programming
  • Person-centred care plans reflective of residents’ unmet needs, abilities and interests

Chartwell Waterford Retirement Residence is conveniently located in the highly popular and growing residential areas of Palermo, Westoak Trails and Bronte Creek. Our retirement community is right next door to Chartwell Waterford Long Term Care Residence, offering a campus of care for residents and their loved ones.

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