At Chartwell, we want you to experience the sense of safety, support and peace of mind you deserve from the first day you move in with us. Here’s why Chartwell residences are safe places to call home:

  1. We diligently follow all provincial and public health guidance and provide PPE to our employees.
  2. Our residences have enhanced infection prevention and control protocols.
  3. Staff are on-site 24-7 to support you, if and when you need assistance.
  4. Our new Transition Together Move-In Program helps you safely ease into life in your new home with peer support.
  5. Family visit protocols remain in place to ensure you stay connected with loved ones.
  6. Our residence staff have transparent and regular communication with residents and their families so you always know what’s going on. 

While safety remains our top priority, we also foster safe opportunities for socialization and engagement so you can enjoy the lifestyle at Chartwell to the fullest.

Chez Chartwell, nous tenons à ce que vous éprouviez le sentiment de sécurité, de soutien et de tranquillité d’esprit que vous méritez dès le premier jour de votre emménagement chez nous. Voici pourquoi les résidences Chartwell sont des milieux sécuritaires où il fait bon vivre :

  1. Nous suivons avec diligence toutes les directives provinciales et de la santé publique et fournissons l’ÉPI nécessaire à nos employés.
  2. Nos résidences appliquent des protocoles renforcés de prévention et de contrôle des infections.
  3. Le personnel est présent sur place en tout temps pour vous aider quand vous en avez besoin.
  4. Notre nouveau programme « Vivre la transition ensemble » vous aide à vous installer dans votre nouvelle résidence en toute sécurité, en bénéficiant du soutien de vos pairs et du personnel.
  5. Les protocoles de visites des familles demeurent en place pour vous permettre de maintenir des liens avec vos proches.
  6. Le personnel de notre résidence entretient une communication transparente et régulière avec les résidents et leurs familles afin de vous tenir au courant de tout ce qui se passe.

Bien que la sécurité demeure notre priorité absolue, nous favorisons également les occasions de socialisation et de participation en toute sécurité afin que vous puissiez profiter pleinement du mode de vie offert chez Chartwell.

Chartwell Terrace on the Square Retirement Residence

100 Caroline Street South, Waterloo, Ontario N2L 1X5
"Welcome to gracious, independent retirement living—with the caring support you need, when you need it."

At Chartwell Terrace on the Square, the safety of our residents and staff is our highest priority. While we have always maintained strong infection protocols, we have enhanced our safety measures, continue to follow all government directives for heightened infection control, and foster safe social experiences within our residence for everyone’s safety and peace of mind.

Chartwell Terrace on the Square Retirement Residence is a special place for active residents, as it offers a warm sense of community. Located in Waterloo’s vibrant and charming uptown neighbourhood, a short stroll from the town’s historic core, we provide seniors with an independent supportive living lifestyle with flexible personal care options. Modern and bright studio and one-bedroom suites, surrounded by beautifully landscaped gardens, are close to shopping, restaurants, parks, libraries, entertainment—and an incredible range of cultural and learning opportunities.

With an impressive choice of amenities and activities, including a lovely dining room, fitness room, library, chapel and solarium, Chartwell Terrace on the Square residents enjoy our popular Rhythm ’n’ Moves exercise classes, games, crafts, guest speakers and day trips. It’s easy to make new friends—and connect with old ones—when meals, household chores and laundry are all taken care of by our caring and dedicated staff. There’s also peace of mind in knowing that personal support—medication administration or help with daily living activities, for example—is always available.

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