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Chartwell Montgomery Village Retirement Residence

155 Riddell Road, Orangeville, Ontario L9W 6R4

    Reviews for this Residence- Overall Ratings -   (5.0)




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Fran Pendock
04/12/2019

I have lived in Chartwell Montgomery Village Retirement Residence, since June, 2016. It is the best move I have ever made! I have made so many wonderful friends here, and have lost a few, but, as an Ambassador make new ones when they arrive. The management staff are exemplary, but I would like to praise a few individuals. Since Lisa Roberts has been on staff, she has made our lives so special and purposeful. There are so many activities that we can chose from, and I might add that Lisa is like the “ Pied Piper”, in that she is able to draw out so many of us to join in the activities. Fit Minds, Jeopardy, exercise classes, aguafit, to name a few. I have jokingly said that we should take up a collection and buy her a “Segway”, although she walks so fast, she can dismantle chairs from an exercise class and set up for a concert in minutes. Lisa has a great sense of humour, and she sings and dances at events, that make us laugh. Granted she has several volunteers at the moment, but there were times when it was just her doing everything, with organization and always punctual. There are so many other inspirational managers at Montgomery; Angelo and his sidekick, Maxine, and kitchen staff prepare delicious and nutritious meals for us, and they are served by dedicated wait staff with a smile. Ken and Greg, our Maintenance crew, go above and beyond. A few weeks ago, I asked them if they would turn my mattress for me. When I returned to my room, they not only turned my mattress, but made my bed and even decorated it with all my pillows! The housekeeping staff are also so obliging. Diane, Meghan and Trisha who I see mostly, will do anything I ask them to do, and with a smile. The concierge team, are all efficient, and especially Debbie, who is always a breathe of fresh air, and brings laughter to the front desk. Robin, who is our Bus driver/ receptionist, helper to all, has the “patience of Job” she has a lot of demands put upon her by the residents. Lana and her team in Wellness are all very patient and compassionate, especially Stephanie and Aida. I/we are so lucky to have such an amazing staff, and everything is running so smoothly, all we have to do is keep on enjoying living at Montgomery Village. Sincerely, Fran Pendock

Sue Robshaw
05/12/2018

My mother has been living at Montgomery Village almost 4 months. I cannot express enough thanks to the staff. The home is very impressive and clean. The staff have treated my mom excellent from the moment she arrived and still do. They are always willing to help. Move in day was hard for mom until she walked in the door. A beautiful plant on the counter with a welcome card. The General Manger set up a small private dinner knowing the situation and how overwhelmed my mom was. She had a really nice resident join and invited us all to stay. They are great friends now and my mom has met so many new people. The Chef introduced himself and brought in a specialty of his to try. The food is fantastic. The activity person went and brought my mom to events the next day. Reception called and checked in with mom the first few days letting us know that she was ok. Everyone is truly wonderful. I couldnt have chosen a better home for my mom. We visited last evening and mom was on the go, we had to look for her. She was decorating in the activity room, laughing having a great time. The socialization that she was not getting alone in her apartment she is getting now. We are so happy. Thank you everyone at Montgomery Village.

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