At Chartwell, we want you to experience the sense of safety, support and peace of mind you deserve from the first day you move in with us. Here’s why Chartwell residences are safe places to call home:

  1. We diligently follow all provincial and public health guidance and provide PPE to our employees.
  2. Our residences have enhanced infection prevention and control protocols.
  3. Staff are on-site 24-7 to support you, if and when you need assistance.
  4. Our new Transition Together Move-In Program helps you safely ease into life in your new home with peer support.
  5. Family visit protocols remain in place to ensure you stay connected with loved ones.
  6. Our residence staff have transparent and regular communication with residents and their families so you always know what’s going on. 

While safety remains our top priority, we also foster safe opportunities for socialization and engagement so you can enjoy the lifestyle at Chartwell to the fullest.

Chez Chartwell, nous tenons à ce que vous éprouviez le sentiment de sécurité, de soutien et de tranquillité d’esprit que vous méritez dès le premier jour de votre emménagement chez nous. Voici pourquoi les résidences Chartwell sont des milieux sécuritaires où il fait bon vivre :

  1. Nous suivons avec diligence toutes les directives provinciales et de la santé publique et fournissons l’ÉPI nécessaire à nos employés.
  2. Nos résidences appliquent des protocoles renforcés de prévention et de contrôle des infections.
  3. Le personnel est présent sur place en tout temps pour vous aider quand vous en avez besoin.
  4. Notre nouveau programme « Vivre la transition ensemble » vous aide à vous installer dans votre nouvelle résidence en toute sécurité, en bénéficiant du soutien de vos pairs et du personnel.
  5. Les protocoles de visites des familles demeurent en place pour vous permettre de maintenir des liens avec vos proches.
  6. Le personnel de notre résidence entretient une communication transparente et régulière avec les résidents et leurs familles afin de vous tenir au courant de tout ce qui se passe.

Bien que la sécurité demeure notre priorité absolue, nous favorisons également les occasions de socialisation et de participation en toute sécurité afin que vous puissiez profiter pleinement du mode de vie offert chez Chartwell.

Chartwell Isabella Retirement Residence

1350 Isabella Street East, Thunder Bay, Ontario P7E 0A5
“The social and supportive lifestyle you want in historic Fort William."

At Chartwell Isabella, the safety of our residents and staff is our highest priority. While we have always maintained strong infection protocols, we have enhanced our safety measures, continue to follow all government directives for heightened infection control, and foster safe social experiences within our residence for everyone’s safety and peace of mind.

Chartwell Isabella Retirement Residence is located on a quiet, tree-lined street dotted with well-kept century homes in the central Vickers Park neighbourhood. We’re an interesting place to call home, as our Fort William locale speaks of a unique time in history. You’ll find while out for a walk or bike ride, shopping at one of our many locale amenities or even while lunching with family that you’ll come upon many classic buildings steeped in memories of a bygone era. In fact, the location of our residence was once the site of a schoolhouse! We are also near leafy Chapples Park and the beauty of the Kaministiquia River.

Worry-free living

The strong sense of community in our neighbourhood extends indoors to our retirement residence, where residents and staff form a close-knit bond of trust and respect. Our caring and dedicated staff are here to make your life better by offering a complement of independent supportive living services, including three delicious and wholesome daily meals, weekly housekeeping and optional care services. Here, you decide what you would like support with so you can lead the fulfilling retirement years you want and deserve. That includes a selection of spacious and bright suite layouts to choose from, including studio, one- and two-bedroom suites, some with private patios and Mount McKay views.

Socialize, laugh, relax

At Chartwell Isabella, there is always something entertaining going on. You’ll find our residents conversing over a cup of coffee in the bistro, trading opinions about the latest bestseller in the library, bursting into laugher over a competitive card, billiards or shuffleboard game, keeping fit in an exercise class, or simply relaxing in our lounge while enjoying a live musical performance. The personality of our home can be described as social, lively and welcoming, as we’re a place where you can focus on the people and pursuits that bring you the most joy in life.

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