At Chartwell, we want you to experience the sense of safety, support and peace of mind you deserve from the first day you move in with us. Here’s why Chartwell residences are safe places to call home:

  1. We diligently follow all provincial and public health guidance and provide PPE to our employees.
  2. Our residences have enhanced infection prevention and control protocols.
  3. Staff are on-site 24-7 to support you, if and when you need assistance.
  4. Our new Transition Together Move-In Program helps you safely ease into life in your new home with peer support.
  5. Family visit protocols remain in place to ensure you stay connected with loved ones.
  6. Our residence staff have transparent and regular communication with residents and their families so you always know what’s going on. 

While safety remains our top priority, we also foster safe opportunities for socialization and engagement so you can enjoy the lifestyle at Chartwell to the fullest.

Chez Chartwell, nous tenons à ce que vous éprouviez le sentiment de sécurité, de soutien et de tranquillité d’esprit que vous méritez dès le premier jour de votre emménagement chez nous. Voici pourquoi les résidences Chartwell sont des milieux sécuritaires où il fait bon vivre :

  1. Nous suivons avec diligence toutes les directives provinciales et de la santé publique et fournissons l’ÉPI nécessaire à nos employés.
  2. Nos résidences appliquent des protocoles renforcés de prévention et de contrôle des infections.
  3. Le personnel est présent sur place en tout temps pour vous aider quand vous en avez besoin.
  4. Notre nouveau programme « Vivre la transition ensemble » vous aide à vous installer dans votre nouvelle résidence en toute sécurité, en bénéficiant du soutien de vos pairs et du personnel.
  5. Les protocoles de visites des familles demeurent en place pour vous permettre de maintenir des liens avec vos proches.
  6. Le personnel de notre résidence entretient une communication transparente et régulière avec les résidents et leurs familles afin de vous tenir au courant de tout ce qui se passe.

Bien que la sécurité demeure notre priorité absolue, nous favorisons également les occasions de socialisation et de participation en toute sécurité afin que vous puissiez profiter pleinement du mode de vie offert chez Chartwell.

Chartwell Hollandview Trail Retirement Residence

200 John West Way, Aurora, Ontario L4G 0E4

    Reviews for this Residence- Overall Ratings -   (5.0)

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David Shephard

Chartwell Hollandview Trail Retirement Residence is an exceptional retirement residence and continues to be as we continue through the Covid-19 crisis. The residence is well designed, well built, amazingly staffed, well maintained, and continues to be a great home for our mom since 2019. There are many reports about retirement homes in the media today, and this residence, and the parent corporation take their jobs in providing the best care, and residence experience seriously. The comfort and well being of their residents take top priority 24 hours a day, every day. The Covid-19 crisis has shown all of us, residents, family and close friends, that Hollandview Trail is a caring, quality residence and has the health and well being of its residents at the top of their list. I would highly recommend them as a retirement residence to anyone of course. Many thanks.

Carl L. Bedal

This Chartwell retirement residence, my 'home' of 8 years now , is located on attractive grounds in a pleasant community. My visitors find our building appealing and our dining room inviting. Our chef ensures that menus are varied with numerous choices. Too, meals are presented temptingly. Our monthly program schedule includes interesting activities, both physical and mental: guest speakers, crafts, music, games, fitness. I never feel bored; there are always things to do! While all the above are attractive features of my retirement residence, they would not tell you what I appreciate most about my home. That's because I consider our staff tops - young, enthusiastic and helpful they administer to our daily needs. They always know my name, they're friendly and they seem to know when I need a hug on those less sunnier days of my life. I really feel at home in this community.

Anna Szczokot and Family

We just wanted to thank you and all of the staff at Hollandview for making a very difficult and emotional day turn into such a positive experience. We can’t express enough on how impressed our family is with the welcoming open arms we have felt today. My mother in law was very emotional this morning but once she was in her room and settled in a bit we took her to the dining room for lunch and everyone had warm welcomes for her especially Alex, he made her day once again. The nurses came in and introduced themselves and spoke to her, explained the routines very well. They are all angels. The front desk staff tolerated our family and my kids and their friends coming in and out all day, to make sure Babcia (grandma in Polish) knew she had everyone’s support. To summarize it was an exceptional experience, thanks to all the great staff at Hollandview. Looking forward to visiting often! Thank you so much,

Dave and Lynn Breckles

We have had an excellent experience as a family since moving Mom in to Chartwell Hollandview Trail almost 3 years ago. We love visiting and enjoy the great family events that the team organizes for us. The team is so caring and friendly. They know everyone by name and always make time for you. Hollandview Trail is such a welcoming place which has allowed my mother-in-law to meet many nice new people and to develop great friendships. She has embraced the lifestyle and has truly flourished since moving in.

Chartwell encourages our stakeholders to review and rate our properties and services in full accordance with our Website Terms of Use.

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