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Chartwell Heritage Valley Retirement Residence

944 James Mowatt Trail, Edmonton, Alberta T6W 2B2

    Reviews for this Residence- Overall Ratings -   (5.0)




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Mariette Sutton
27/01/2020

I am pleased to write this review on Chartwell Heritage Valley. My brother in law, Ron, was a resident there from August, 2018 until January 2020. The care he received was exceptional and he appreciated all of the staff, from the reception, management, dining room, laundry and cleaning and personal care provided by the nursing staff. All of the personnel he encountered were always friendly, helpful and smiling! It was the type of environment he needed. There is one LPN that really stood out in providing Ron's care. Although I don't know her last name, her first name is CARLA. Ron spoke of her often and since his stay in hospital he continues mentioning her name. It has become evident that he is unable to return "home" to Chartwell Heritage Valley as he now needs long term care. He is truly sad about leaving his home and especially his care givers which were so good and kind to him. Thank You All so very much on his behalf.

Gary Bennett
23/03/2019

Our experience with staff at Chartwell Heritage Valley, goes right back to the beginning of it's construction completion and opening. Over the years we have found the Management Team and Service Personnel to be very competent, understanding and accommodating to the needs of our Mother, and as well towards managing the family's needs. Our experiences over this period of time has provided much opportunity towards establishing quality observation. We strongly support the Chartwell Management Team towards all undertakings with the full knowledge that their decisions and judgements are sound, positive and carried out in a most professional manner. We look forward to the continuing care by Chartwell.

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587-557-7778

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