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Chartwell Heritage Valley Retirement Residence

944 James Mowatt Trail, Edmonton, Alberta T6W 2B2

    Reviews for this Residence- Overall Ratings -   (5.0)

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Carol Rempel

Chartwell Heritage is excellent facility. My brother has been in assisted living there for over a year. He is happy and content. The staff is friendly, very helpful and take good care of my brother. I feel confident that he is in good hands. The staff feels like family.

Robert Manolson

Today, I had the wonderful opportunity to meet with Liz Haskins, Resident Living Consultant at Chartwell Heritage Valley. Liz, alongside Jennifer Hillmer, another Resident Living Consultant have introduced me to what I believe to be one of the most premiere retirement residences here in Edmonton, Alberta. Both Liz and Jennifer are amazingly helpful in my efforts to learn more about Chartwell for my mother who resides in Montreal. Yes! Chartwell is across Canada! Today, Liz was the consummate host! And, the residence itself??? Unbelievably beautiful, so clean, so bright and so warm and friendly. Stop by! In fact, call Liz and book a meeting with her. Then and only then will you agree with me and feel the same. Promise!!

Darwin Harrison

Hello, My name is Darwin and I have been a resident at Chartwell Heritage Valley for the past 4.5 months. I will assume that you are considering this place for your next home as your on the web site. If so I can highly recommend this facility as the building is first class, as are the staff, including management, food services, health care and the care givers. Two ladies make up the rental staff, Linda and Liz will put forth every effort to find a suite that you will be happy with. Weekly housekeeping services and laundry for the bed sheets are provided.I am very happy that I chose this Chartwell location. They have a very caring attitude towards the residents and their family,

Mariette Sutton

I am pleased to write this review on Chartwell Heritage Valley. My brother in law, Ron, was a resident there from August, 2018 until January 2020. The care he received was exceptional and he appreciated all of the staff, from the reception, management, dining room, laundry and cleaning and personal care provided by the nursing staff. All of the personnel he encountered were always friendly, helpful and smiling! It was the type of environment he needed. There is one LPN that really stood out in providing Ron's care. Although I don't know her last name, her first name is CARLA. Ron spoke of her often and since his stay in hospital he continues mentioning her name. It has become evident that he is unable to return "home" to Chartwell Heritage Valley as he now needs long term care. He is truly sad about leaving his home and especially his care givers which were so good and kind to him. Thank You All so very much on his behalf.

Gary Bennett

Our experience with staff at Chartwell Heritage Valley, goes right back to the beginning of it's construction completion and opening. Over the years we have found the Management Team and Service Personnel to be very competent, understanding and accommodating to the needs of our Mother, and as well towards managing the family's needs. Our experiences over this period of time has provided much opportunity towards establishing quality observation. We strongly support the Chartwell Management Team towards all undertakings with the full knowledge that their decisions and judgements are sound, positive and carried out in a most professional manner. We look forward to the continuing care by Chartwell.

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