Book a virtual or on-site tour. Move-Ins Now Accepted. New Infection Prevention Measures In Place for Enhanced Safety.
96% of residents felt their Chartwell Residence took important measures to keep them safe during COVID-19. "Listening to Serve You Better" 2020 survey results.

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At Chartwell, we want you to experience the sense of safety, support and peace of mind you deserve from the first day you move in with us. Here’s why Chartwell residences are safe places to call home:

  1. We diligently follow all provincial and public health guidance and provide PPE to our employees.
  2. Our residences have enhanced infection prevention and control protocols.
  3. Staff are on-site 24-7 to support you, if and when you need assistance.
  4. Our new Transition Together Move-In Program helps you safely ease into life in your new home with peer support.
  5. Family visit protocols remain in place to ensure you stay connected with loved ones.
  6. Our residence staff have transparent and regular communication with residents and their families so you always know what’s going on. 

While safety remains our top priority, we also foster safe opportunities for socialization and engagement so you can enjoy the lifestyle at Chartwell to the fullest.

Chez Chartwell, nous tenons à ce que vous éprouviez le sentiment de sécurité, de soutien et de tranquillité d’esprit que vous méritez dès le premier jour de votre emménagement chez nous. Voici pourquoi les résidences Chartwell sont des milieux sécuritaires où il fait bon vivre :

  1. Nous suivons avec diligence toutes les directives provinciales et de la santé publique et fournissons l’ÉPI nécessaire à nos employés.
  2. Nos résidences appliquent des protocoles renforcés de prévention et de contrôle des infections.
  3. Le personnel est présent sur place en tout temps pour vous aider quand vous en avez besoin.
  4. Notre programme « Bienvenue chez Chartwell » vous aide à vous installer dans votre nouvelle résidence en toute sécurité, en bénéficiant du soutien de vos pairs et du personnel.
  5. Les protocoles de visites des familles demeurent en place pour vous permettre de maintenir des liens avec vos proches.
  6. Le personnel de notre résidence entretient une communication transparente et régulière avec les résidents et leurs familles afin de vous tenir au courant de tout ce qui se passe.

Bien que la sécurité demeure notre priorité absolue, nous favorisons également les occasions de socialisation et de participation en toute sécurité afin que vous puissiez profiter pleinement du mode de vie offert chez Chartwell.

Chartwell Hawthorn Retirement Residence

6411 – 199th Street NW, Edmonton, Alberta T5T 6Y4

    Reviews for this Residence - Overall Ratings - 5.0   (5.0)

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Keith Taylor

My mother lived in this facility for more than 6 years. The exceptional staff or Chartwell Hawthorn treated her with respect and kindness. They were extremely helpful, supportive, and tried to serve the residents well. There is an attitude of going the second mile to facilitate solutions to needs that might arise. My mother-in-law also lived in this facility and was complimentary of the excellence with which the faculty is operated. We were impressed how the staff came to know the family, and were genuinely interested in those they served, not simply to provide accommodation. Thank you!!

Bernadette Rolheiser

Our Mom has been a resident of Chartwell Hawthorn for the past Six and a half years. I have always found the entire Management Team and Staff friendly, kind and caring. These exemplary qualities have continued through our current world health crisis and unfortunate lock down of Chartwell Hawthorn. The Staff continues to make this time of isolation for our loved ones, easier to endure by doing so many "extra special" things for the residents. For example, Mom phoned and was so pleased to receive a chocolate and rose for Mother's Day from a staff member, this truly made her day. Thank You to the entire Chartwell Hawthorn Team for "all you do" each and every day!

Jan Hut

My husband has been a resident at this residence for 10+ years. We are so very happy with the care, love and attention that he has received there (past and present). The manager (Darlene) along her incredible staff have been an amazing support to not only my husband, but to me, our children and grandchildren! We absolutely love this place and are so very grateful that My husband has been able to live there, ensuring the highest standard of care, nurturing and compassion! I highly recommend this residence.

Chartwell encourages our stakeholders to review and rate our properties and services in full accordance with our Website Terms of Use.

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