Book a virtual or on-site tour. Move-Ins Now Accepted. New Infection Prevention Measures In Place for Enhanced Safety.
96% of residents felt their Chartwell Residence took important measures to keep them safe during COVID-19. "Listening to Serve You Better" 2020 survey results.

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At Chartwell, we want you to experience the sense of safety, support and peace of mind you deserve from the first day you move in with us. Here’s why Chartwell residences are safe places to call home:

  1. We diligently follow all provincial and public health guidance and provide PPE to our employees.
  2. Our residences have enhanced infection prevention and control protocols.
  3. Staff are on-site 24-7 to support you, if and when you need assistance.
  4. Our new Transition Together Move-In Program helps you safely ease into life in your new home with peer support.
  5. Family visit protocols remain in place to ensure you stay connected with loved ones.
  6. Our residence staff have transparent and regular communication with residents and their families so you always know what’s going on. 

While safety remains our top priority, we also foster safe opportunities for socialization and engagement so you can enjoy the lifestyle at Chartwell to the fullest.

Chez Chartwell, nous tenons à ce que vous éprouviez le sentiment de sécurité, de soutien et de tranquillité d’esprit que vous méritez dès le premier jour de votre emménagement chez nous. Voici pourquoi les résidences Chartwell sont des milieux sécuritaires où il fait bon vivre :

  1. Nous suivons avec diligence toutes les directives provinciales et de la santé publique et fournissons l’ÉPI nécessaire à nos employés.
  2. Nos résidences appliquent des protocoles renforcés de prévention et de contrôle des infections.
  3. Le personnel est présent sur place en tout temps pour vous aider quand vous en avez besoin.
  4. Notre programme « Bienvenue chez Chartwell » vous aide à vous installer dans votre nouvelle résidence en toute sécurité, en bénéficiant du soutien de vos pairs et du personnel.
  5. Les protocoles de visites des familles demeurent en place pour vous permettre de maintenir des liens avec vos proches.
  6. Le personnel de notre résidence entretient une communication transparente et régulière avec les résidents et leurs familles afin de vous tenir au courant de tout ce qui se passe.

Bien que la sécurité demeure notre priorité absolue, nous favorisons également les occasions de socialisation et de participation en toute sécurité afin que vous puissiez profiter pleinement du mode de vie offert chez Chartwell.

Chartwell Emerald Hills Retirement Residence

6101 Eton Boulevard, Sherwood Park, Alberta T8H 2R8

    Reviews for this Residence - Overall Ratings - 4.5   (4.5)




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Walter Lesick
5
09/01/2021

We find living here a pleasure. All the staff we come into contact with go out of their way to be helpful. Even though our experience with food is limited we find it exceptional. We made a wise decision moving here.

Shirley starkes Starkes
5
24/12/2020

Our family gives a big thank you to everyone in the home. You are amazing. You all go out of your way to make sure everyone is taken care of. The best move we made for our mom. Props to you all. Merry Christmas 🥰

Donna Turner
5
21/12/2020

Chartwell Emerald Hills memory care has been incredible for our dad. He moved there during covid and they have made him feel at home. When we call they are happy to give us updates on his day. As hard as it was was to place him during this time, they have made us feel that our dad is in a safe and caring home.

Shelley Wiedman
5
17/06/2020

I would like to thank everyone at Chartwell Emerald Hills for making my mother's move in very smooth last month. With everything being locked down, they were able to get mom in and did allow me to come in for a day and help her unpack. All of the staff have helped mom with her transition and made her feel very welcome. I would like to offer a huge thank you to Therese (Retirement Living Consultant), for all the time spent with us and the concern she has had for mom feeling good about her move. She is settling in very well and that is largely because of the amazing staff at Emerald Hills. Thank you!!

Kathy Jones
5
01/06/2020

I would like to pass on a huge thank you to all those who made my mother's move to Emerald Hills so easy. Roisin (General Manager) spent a considerable amount of time during our very first visit showing my mother and I various suites. She was very kind to do that, especially in her position. Therese (Retirement Living Consultant) extended a great deal of time over many days with us, showing the suites and answering a myriad of questions. Her patience was admired when dealing with the little (but very important) things.Her pleasant demeanour, knowledge and helpfulness through the whole process was/is greatly appreciated. I would like to recognize the wonderful staff at Emerald Hills. They are all great ambassadors for the facility and everyone we have met and spent time with were very welcoming. Of note are Tina and Lauryn (very pleasant), Nora (caring and engaging), Gordon (happy and helpful), Kimberley (takes responsibility for ensuring a safe environment very seriously which is appreciated). And of course those who deliver meals, all very respectful.

Tom Mathews
1
24/04/2020

No parking to visitors

Lisa Ybarra
5
21/04/2020

I'm writing today to give praise to your staff and organization. My father has been in your care for a little over a month now and I'm so pleased at how well he's doing, and how happy he is there. These are very trying times, and I know your staff is probably stretched thin and have some levels of stress in their lives as well, yet they manage to keep the residents happy and safe. My father also loves the food, which is a huge compliment. I am out of the country and can't even check on him. But I know he is happy. I can not thank you enough for the special care you give to my dad, and I'm sure to the other residents. May God bless you all and keep you healthy and meet all your needs.

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Questions about living at this residence?

587-745-2067

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