At Chartwell, we want you to experience the sense of safety, support and peace of mind you deserve from the first day you move in with us. Here’s why Chartwell residences are safe places to call home:

  1. We diligently follow all provincial and public health guidance and provide PPE to our employees.
  2. Our residences have enhanced infection prevention and control protocols.
  3. Staff are on-site 24-7 to support you, if and when you need assistance.
  4. Our new Transition Together Move-In Program helps you safely ease into life in your new home with peer support.
  5. Family visit protocols remain in place to ensure you stay connected with loved ones.
  6. Our residence staff have transparent and regular communication with residents and their families so you always know what’s going on. 

While safety remains our top priority, we also foster safe opportunities for socialization and engagement so you can enjoy the lifestyle at Chartwell to the fullest.

Chez Chartwell, nous tenons à ce que vous éprouviez le sentiment de sécurité, de soutien et de tranquillité d’esprit que vous méritez dès le premier jour de votre emménagement chez nous. Voici pourquoi les résidences Chartwell sont des milieux sécuritaires où il fait bon vivre :

  1. Nous suivons avec diligence toutes les directives provinciales et de la santé publique et fournissons l’ÉPI nécessaire à nos employés.
  2. Nos résidences appliquent des protocoles renforcés de prévention et de contrôle des infections.
  3. Le personnel est présent sur place en tout temps pour vous aider quand vous en avez besoin.
  4. Notre nouveau programme « Vivre la transition ensemble » vous aide à vous installer dans votre nouvelle résidence en toute sécurité, en bénéficiant du soutien de vos pairs et du personnel.
  5. Les protocoles de visites des familles demeurent en place pour vous permettre de maintenir des liens avec vos proches.
  6. Le personnel de notre résidence entretient une communication transparente et régulière avec les résidents et leurs familles afin de vous tenir au courant de tout ce qui se passe.

Bien que la sécurité demeure notre priorité absolue, nous favorisons également les occasions de socialisation et de participation en toute sécurité afin que vous puissiez profiter pleinement du mode de vie offert chez Chartwell.

Chartwell Conservatory Pond Retirement Residence

1499 Stoneridge Drive, Kingston, Ontario K7M 9H9
"Welcome to Kingston’s choice for friendly and supportive independent senior living."

Safety & Outbreak Prevention

At Chartwell, our highest priority is the health and wellbeing of our residents and staff. We continue to take all necessary infection prevention and control precautions in our residences to protect those living, working and visiting our communities. This includes following all recommendations from provincial and public health authorities and regularly checking in with residents regarding their health and wellbeing. Some of the enhanced safety measures you may see in our homes include:

  • PPE available and required for staff
  • Enhanced Infection Prevention & Control education for all staff and residents
  • Screening of visitors and staff
  • Visitor restrictions when required
  • Promotion of good hand hygiene and physical distancing
  • Hand sanitizer readily available
  • Increased cleaning and disinfection of high-touch surfaces
  • Safety measures implemented in all aspects of residents’ daily life, including the dining experience, life enrichment activities, services like hairdressing and personal support, etc.

It is thanks to the dedication of our staff and the patience and understanding of our residents and their families that we are able to maintain our communities as safe, engaging and fulfilling places to call home—where residents are always supported and their best interests are always put first. Our Retirement Living Consultants are available if you have any questions about Chartwell’s safety and outbreak prevention measures. Call us today to learn more.

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1-855-461-0685

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