At Chartwell, we want you to experience the sense of safety, support and peace of mind you deserve from the first day you move in with us. Here’s why Chartwell residences are safe places to call home:

  1. We diligently follow all provincial and public health guidance and provide PPE to our employees.
  2. Our residences have enhanced infection prevention and control protocols.
  3. Staff are on-site 24-7 to support you, if and when you need assistance.
  4. Our new Transition Together Move-In Program helps you safely ease into life in your new home with peer support.
  5. Family visit protocols remain in place to ensure you stay connected with loved ones.
  6. Our residence staff have transparent and regular communication with residents and their families so you always know what’s going on. 

While safety remains our top priority, we also foster safe opportunities for socialization and engagement so you can enjoy the lifestyle at Chartwell to the fullest.

Chez Chartwell, nous tenons à ce que vous éprouviez le sentiment de sécurité, de soutien et de tranquillité d’esprit que vous méritez dès le premier jour de votre emménagement chez nous. Voici pourquoi les résidences Chartwell sont des milieux sécuritaires où il fait bon vivre :

  1. Nous suivons avec diligence toutes les directives provinciales et de la santé publique et fournissons l’ÉPI nécessaire à nos employés.
  2. Nos résidences appliquent des protocoles renforcés de prévention et de contrôle des infections.
  3. Le personnel est présent sur place en tout temps pour vous aider quand vous en avez besoin.
  4. Notre nouveau programme « Vivre la transition ensemble » vous aide à vous installer dans votre nouvelle résidence en toute sécurité, en bénéficiant du soutien de vos pairs et du personnel.
  5. Les protocoles de visites des familles demeurent en place pour vous permettre de maintenir des liens avec vos proches.
  6. Le personnel de notre résidence entretient une communication transparente et régulière avec les résidents et leurs familles afin de vous tenir au courant de tout ce qui se passe.

Bien que la sécurité demeure notre priorité absolue, nous favorisons également les occasions de socialisation et de participation en toute sécurité afin que vous puissiez profiter pleinement du mode de vie offert chez Chartwell.

Chartwell Clair Hills Assisted Living

530 Columbia Street West, Waterloo, Ontario N2T 0B1
“Personalized wellness support in a refined setting designed to maximize wellbeing and peace of mind.”

At Chartwell Clair Hills, the safety of our residents and staff is our highest priority. While we have always maintained strong infection protocols, we have enhanced our safety measures, continue to follow all government directives for heightened infection control, and foster safe social experiences within our residence for everyone’s safety and peace of mind.

Shaker-style millwork, dark oak and nickel accents, stone fireplace features, floor-to-ceiling windows—is this classic Arts and Crafts-inspired design what you thought of when you imagined living in a retirement community? At Chartwell Clair Hills in the Laurelwood neighbourhood of Waterloo takes elegance to the next level, offering a convenient lifestyle in a refined setting that reflects all the comforts of home.

Peace of mind retirement living

In our dedicated Assisted Living Neighbourhood, we offer a complement of valuable support services to help you live in comfort and with the peace of mind you deserve. The support you receive from our caring and trained staff is personalized to your unique needs and preferences and is meant to improve or maintain your quality of life.

In addition to three delicious and nutritious daily meals, weekly housekeeping and laundry services, as well as specialized leisure and social opportunities, you can choose from a number of support services to help you live well. These may include things like help with aspects of your daily routine, medication administration and supervision, an escort to meals and even dementia support. Our Neighbourhood also features its very own dining room and lounge for optimum accessibility and convenience for our assisted living residents.

Stylish suites with premium finishes

You’ll find the sophistication that defines our residence extends from the front door right into the privacy of your personal living space. We offer a selection of suite sizes and layouts in our Assisted Living Neighbourhood, including spacious and light-filled studio and one-bedroom suites. Every layout includes tasteful design features that speak to our devotion to the smallest of details—from kitchenettes with custom-quality cabinetry and pewter lever hardware to upgraded baseboards and individually-controlled heating and cooling.

To explore our independent supportive living options, click here.

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