Welcome to Chartwell Clair Hills
Experience upscale, worry-free retirement living in Waterloo, thanks to flexible services personalized to your lifestyle.
Chartwell Clair Hills is an upscale continuum of care retirement residence in the Laurelwood neighbourhood of Waterloo offering independent living and assisted living services in a refined setting that reflects all the comforts of home. Our established retirement community is known for its vibrant and energetic atmosphere, where you can comfortably age in place as your needs change over time. Here, elegant surroundings meet personalized service—so you can live confidently, comfortably, and completely on your own terms.
Spacious, upscale suites with classic design details
Shaker-style millwork, dark oak and nickel accents, stone fireplace features, floor-to-ceiling windows—is this classic Arts and Crafts-inspired design what you imagined when you pictured a retirement community? At Chartwell Clair Hills, the sophistication that defines our residence extends from the front door right into the privacy of your suite. We offer a wide selection of layouts—including studio, one-bedroom, one-bedroom-plus-den, two-bedroom, and two-bedroom-plus-den suites—each thoughtfully appointed with tasteful design elements. From kitchenettes with custom cabinetry and pewter lever hardware to upgraded baseboards and individually controlled heating and cooling, every suite reflects our devotion to detail. Select suites also feature covered balconies, offering outdoor space with beautiful views of surrounding greenspace.
Amenities that inspire connection, wellness, and joy
At Chartwell Clair Hills, all our main amenities are conveniently located on the first floor, making it easy to access the spaces that enrich your day. Whether you’re meeting a friend in the bistro pub, enjoying a dip in the saltwater pool, or joining a fitness class in our studio, everything is just steps from your suite. Additional amenities include our activity room, library, salon and spa, and cozy gathering spots designed for both casual conversation and planned events. We also offer a solarium for gardening enthusiasts, a private dining room for special celebrations, and a movie theatre for relaxed entertainment close to home.
An elegant, worry-free lifestyle designed by you
We offer a complement of valuable services designed to empower you to live each day to the fullest at Chartwell Clair Hills. Daily dining experiences are enhanced by maître d’ service in our elegant dining room, where chef-prepared meals are served with attention to detail. You don’t have to worry about preparing your own meals or the bother of dishes afterwards; housekeeping services mean your personal living space always feels fresh and inviting too. A variety of optional leisure experiences means you can pursue a new hobby, socialize with friends, or simply enjoy something fun and entertaining. The choice is yours, and that also applies to the flexible wellness services we offer to help you feel your best each day. With concierge-style service and access to support when you need it, your lifestyle at Chartwell Clair Hills is designed to feel effortless—yet fully your own.
Flexible care and support
To ensure personalized support, our Care Assist program—an offering of à la carte wellness services and all-inclusive care packages—further provides you with the flexibility to add or remove services. This empowers you to create a customized care plan that meets your unique needs, preferences, and abilities so you can feel your best each day.
Care Assist in Waterloo at Chartwell Clair Hills
Wondering what types of care services are available at Chartwell Clair Hills? Chartwell’s Care Assist Program is designed to help you or a loved one achieve the comfort and quality of life you desire in your retirement residence. We collaborate with you or your loved one to provide a customized care experience that reflects your unique healthcare needs, from light to moderate to heavy care. Visit our Care Assist page to explore our various à la carte services and care options.
The dining experience
Delicious, healthy, well-presented food is an important part of the lifestyle at Chartwell Clair Hills. Expect meals and snacks freshly prepared by our food service team and served by attentive staff, including a Mâitre D’. In addition to our dining room, there are a variety of dining venues for you to choose from: join a friend for a coffee, tea and a snack in the bistro, sip a drink in the lounge, or invite your loved ones for a catered meal in our private dining room.
Take a closer look at the lifestyle at Chartwell Clair Hills.
Activities and amenities
Modern, inviting on-site amenities and interesting activities are among the hallmarks of life at Chartwell Clair Hills. Popular venues include the saltwater therapy pool, fitness room, and art studio to nourish your body, mind, and spirit. Garden year-round in our tranquil solarium or enjoy relaxing strolls in our well-kept outdoor green space. Our vibrant community also enjoys book clubs, guest speakers, pet visits, video gaming, and live entertainment. Or join your peers on the Chartwell shuttle for an outing to do some shopping, discover a new restaurant, or visit a gallery. You can always count on our friendly staff to offer and organize plenty of optional activities for you and your peers to experience together.
A selection of inviting suites
PROMO starting from $3,995/month
Our bright, well-planned suites offer an ideal combination of comfort, style, and luxury. Our independent living suites offer you a variety of floor plans, including one-bedroom-plus-den, two-bedroom, and two-bedroom-plus-den layouts, all with kitchenettes. Choose from studios and one-bedroom suites with kitchenettes in our assisted living neighbourhood.
Retirement living in Waterloo
Chartwell Clair Hills in Waterloo is nestled into an upscale residential area, close to a number of services like restaurants, cafés, and banks, and is ideally located between the sought-after neighbourhoods of Laurelwood and Beechwood West. Our prime location at the intersection of Erbsville Road and Columbia Street West means we’re a quick 10-minute drive from all of the amenities and services in uptown Waterloo with the natural beauty of Laurel Creek Nature Centre just to the north.
Things to do in Waterloo
Waterloo is an appealing urban centre, combining historic charm with modern vibrancy. For arts lovers, there are an array of interesting small galleries and museums like Uptown Gallery Waterloo, The Museum, the Kitchener-Waterloo Art Gallery, and Castle Kilbride in nearby Baden. Discover old favourites and new offerings in live entertainment at venues such as Centre in the Square or St. Jacob’s Country Playhouse, or take in an outdoor festival like the Waterloo Jazz Festival, Flamenco Fest, or Belmont Village Festival. A country drive to surrounding agricultural areas — with a stop or two at a farmers’ market, various farm stands and villages—is an ideal way to spend a morning or afternoon. You may also want to explore the city’s many walking trails, both within green spaces and the city itself. And of course, there are many inviting restaurant options, including local favourites like the Charcoal Steakhouse, The Bauer Kitchen Bistro, and SFW Urban Winery & Artisan Cheese.
Shopping for retirement homes?
There are many important factors to consider when trying to find the best retirement community for yourself or a loved one. Practical considerations like location, cost and the right support or care services for your unique needs, emotional considerations like how the residence made you feel and your interactions with staff, and so much more. Read our helpful guide today for questions to ask during a tour, topics to discuss with family, and how to make a decision you can feel confident in.
Frequently Asked Questions
What are the benefits of senior living at Chartwell Clair Hills?
Chartwell Clair Hills offers a refined retirement lifestyle that blends comfort, convenience, and personalized service. Here’s what makes us stand out:
- Independent and assisted living options – Choose the right level of support for your lifestyle, with the ability to adapt as your needs change. A perfect option for couples with varying health care needs, too!
- Spacious suites with covered balconies – Our suites are designed for comfort and to maximize natural light, with elegant touches throughout.
- Main-floor amenities – All social and wellness spaces, including our indoor saltwater pool, are easy to access and full of natural light.
- Concierge, maître d’, and 24-hour nursing access – Enjoy daily peace of mind with upscale support services designed around you.
- Well-established neighbourhood – Our residence is close to shopping, dining, and nature, offering everything you need within reach.
At Chartwell Clair Hills, elevated living means more than beautiful surroundings—it means feeling supported, connected, and at home. [Book a Tour]
Will I lose my independence when I move to a retirement residence?
Not at all! Retirement living is designed to enhance your independence and freedom by relieving you of household maintenance and responsibilities. You’ll enjoy a variety of meal options and meal plans, life-enrichment activities, as well as the freedom and choice to come and go as you please. With retirement living, you are empowered to focus on the people and pursuits that matter most to you.
How much does it cost to live in Chartwell Clair Hills?
Pricing details can be found in the 'suite plans' section of our website. It is essential to note that costs can vary depending on several factors, including the residence's location, the type of suite you choose, and the level of care services required. Given these variables, we believe it's crucial to offer personalized guidance to help you understand the pricing for residences in your desired area.
To ensure you have a clear understanding and to guide you through the pricing of our residence, our dedicated representatives are at your service. We strongly encourage you to give us a call at 1-855-461-0685, fill out our contact form, or book a tour for a more personalized discussion.
What types of suites are available in Chartwell Clair Hills?
You can explore our suite layouts by navigating to the "Suite Plans & Pricing" section of our website. To see a suite you're interested in for yourself, we invite you to book a tour.
Can my family come and visit me?
At Chartwell, we understand the value of staying connected to family and friends. Your loved ones are always welcome to drop by at our residences! We also host events throughout the year to help you stay connected with them.
For more specific inquiries, including overnight stay policies, please reach out to your specific residence of interest.
Are pets allowed?
Yes! Our retirement residence is pet-friendly, and residents are responsible for the care of their loyal companions. We strongly encourage you to book a tour to ask about pet-specific restrictions.
Can I decorate my suite?
Yes! We want you to feel comfortable and at home in your new space. Feel free to personalize your suite with your favourite furniture, artwork, and cherished belongings that reflect your personality and style.