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Chartwell Alexander Muir Retirement Residence

197 Prospect Street, Newmarket, Ontario L3Y 3T7

    Reviews for this Residence- Overall Ratings -   (5.0)




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Dana Pearson

My brother Mike moved into Alexander Muir in August 2018. The staff have been consistently respectful, friendly, supportive and caring in their relationship with Mike and his everyday needs. MIke enjoys coming together with the other residents for the activities and has told my wife, Jennifer and me, that the meals are "top-notch." Mike especially appreciates that Nancy, the kitchen manager, responds to his special requests and enjoys his chats with her. We have been extremely impressed with how the staff and management of Alexander Muir have handled the complex situation with COVID-19. They have demonstrated a professional, pro-active and creative approach to keep all the residents as safe and comfortable as possible. We are grateful for the care and support that Mike receives and whole-heartedly recommend the Alexander Muir. Dana and Jennifer Pearson

Susanne Grant

My mother has lived at Alexander Muir since December, 2017. It has been a great fit for her, from the beginning. The staff have been cheerful, patient, caring and considerate at all times. We know that they have her best interests at heart. Her dietary restrictions are addressed and adhered to consistently. We feel quite confident that our Mom is safe and well looked after. In her words, "You never hear a wrong word. Everyone is so kind."

John & Elaine Dickson

Our mother has been a resident since December 2018 and we are quite pleased with the high level of care. The staff are very friendly and upbeat and take a personal interest in her. Right from the start she was welcomed with open arms. The meals are excellent and her medication requirements are well looked after. This was definitely the best choice for our Mum.

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