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Chartwell Oak Ridges Assisted Living

12925 Yonge Street, Richmond Hill, Ontario L4E 0T7

    Reviews for this Residence- Overall Ratings -   (5.0)

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Danielle Caron

My mother’s dementia was progressing and the residence she was living could not accommodate her personalized wellness. Only a few residences,in the area I lived, provided dementia services. My brother and I met Leanne Stevens, retirement living consultant at Oakridges, for a tour. After our consulting tour, my brother and I were both very impressed of the floor our mother would be residing, the accommodation....bedroom, dining room, activity room....and the services.....medication administration, daily personal assistance, activities,.... Through the 2 and 1/2 years my mother resided at Oakridges, I felt the warmth, the friendliness, the human touch towards my mother. The PSWs, first line of contact, were gentle, kind and very patient. The nurses monitored her medications, her health...her wellbeing. The rest of the staff were just as amazing, some of them trying to speak French with my mother including Leanne’s daily Bonjour to my mother.... Overall, our experience with the staff and the residence was very positive and our family is very thankful for all the help including all the small gestures that made our mother’s stay at Oakridges very special.

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