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Chartwell Deerview Crossing Memory Care

460 Rymal Road West, Hamilton, Ontario L9B 0B2
"Providing seniors living with dementia the personalized support they need to live each day with health, happiness and purpose.”

At Chartwell Deerview Crossing, safety is our highest priority. We continue to maintain strong infection protocols, including following all government directives and fostering safe social experiences for everyone’s peace of mind.

Located on a secure floor of the retirement residence, At Chartwell Deerview Crossing’s Memory Living Neighbourhood is a supportive and independent environment for seniors living with dementia. With a unique person-centred approach to memory care, our trained and caring staff establish strong social connections with residents in order to foster trust and familiarity, and partner with their families to learn each person’s life history—all to better understand their story and form meaningful relationships. To support the families of residents living with cognitive impairment, a dedicated Dementia Counsellor is also available to provide orientation, facilitate family conferences and deliver counseling services, and family members are encouraged to drop by our onsite Caregiver Café any time.

Chartwell Deerview Crossing’s Memory Living Neighbourhood includes the following specialized programs, services and facilities:

  • Small resident-to-staff ratios
  • Secure and interactive environment with 24-hour supervision, including access to outdoor space
  • Specialized life-enrichment programming and family-style dining
  • Flexible routines that balance structure with spontaneity
  • Person-centred care plans reflective of residents’ unmet needs, abilities and interests
  • Dedicated Memory Living Manager and Social Worker to support families

Chartwell Deerview Crossing’s Memory Living Neighbourhood is a safe and supportive home for seniors living with dementia and a resource for families who are looking for support, education and personal counselling services during and after their loved one’s transition to the neighborhood.


To help you feel safe and supported, our Care Assist Program—an offering of à la carte wellness services and all-inclusive care packages—further provides you with the flexibility to add or remove services. This empowers you to create a customized care plan that meets your unique needs, preferences and abilities so you can feel your best each and every day.


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1-855-461-0685

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