At Chartwell, we want you to experience the sense of safety, support and peace of mind you deserve from the first day you move in with us. Here’s why Chartwell residences are safe places to call home:

  1. We diligently follow all provincial and public health guidance and provide PPE to our employees.
  2. Our residences have enhanced infection prevention and control protocols.
  3. Staff are on-site 24-7 to support you, if and when you need assistance.
  4. Our new Transition Together Move-In Program helps you safely ease into life in your new home with peer support.
  5. Family visit protocols remain in place to ensure you stay connected with loved ones.
  6. Our residence staff have transparent and regular communication with residents and their families so you always know what’s going on. 

While safety remains our top priority, we also foster safe opportunities for socialization and engagement so you can enjoy the lifestyle at Chartwell to the fullest.

Chez Chartwell, nous tenons à ce que vous éprouviez le sentiment de sécurité, de soutien et de tranquillité d’esprit que vous méritez dès le premier jour de votre emménagement chez nous. Voici pourquoi les résidences Chartwell sont des milieux sécuritaires où il fait bon vivre :

  1. Nous suivons avec diligence toutes les directives provinciales et de la santé publique et fournissons l’ÉPI nécessaire à nos employés.
  2. Nos résidences appliquent des protocoles renforcés de prévention et de contrôle des infections.
  3. Le personnel est présent sur place en tout temps pour vous aider quand vous en avez besoin.
  4. Notre nouveau programme « Vivre la transition ensemble » vous aide à vous installer dans votre nouvelle résidence en toute sécurité, en bénéficiant du soutien de vos pairs et du personnel.
  5. Les protocoles de visites des familles demeurent en place pour vous permettre de maintenir des liens avec vos proches.
  6. Le personnel de notre résidence entretient une communication transparente et régulière avec les résidents et leurs familles afin de vous tenir au courant de tout ce qui se passe.

Bien que la sécurité demeure notre priorité absolue, nous favorisons également les occasions de socialisation et de participation en toute sécurité afin que vous puissiez profiter pleinement du mode de vie offert chez Chartwell.

Chartwell Conservatory Pond Retirement Residence

1499 Stoneridge Drive, Kingston, Ontario K7M 9H9

    Reviews for this Residence- Overall Ratings -   (5.0)




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Lee Marchildon
09/06/2021

My father originally went to Conservatory Pond for respite in the spring 2019. He liked it so much, he stayed on as a permanent resident. The care he has, and continues to receive, is exceptional! The accommodations, the meals, the programs are wonderful. But the standout is the staff. Kind, caring, compassionate, personable and professional, my father is very happy to be there. Our family is very happy that he is there! Highly recommend!!

Ashley Thomas
04/09/2020

Friendly atmosphere and great staff.

Diane Guthrie
03/07/2020

Kind caring and compassionate now and at all times

Jeff McDougall
15/05/2020

A big thank you to the staff of Conservatory Pond for keeping my mother safe, and providing me peace of mind.

Sylvie L-Kaye
08/06/2018

I stayed in Chartwell Conservatory Pond in respite care from April 18 to May 18th 2018. From the moment I stepped through the door of my big bright beautiful suite, I was made to feel at home by the amazing staff and managerial team. Within seconds it seemed everyone knew my name and went out of their way to ensure all my dietary, personal and health needs were met. I truly felt welcomed and cared for in a setting that was not stiff and stagnant but rather open, warm and flexible. At the Pond there certainly was no shortage of smiles and laughter. Part of this I think is attributable to the residents who were equally lovely and engaged - a joy to be around and get to know. Everyone I interacted with seemed content and happy to be in Conservatory Pond. Their opinions, I noticed, were valued and their needs attended to in a friendly, respectful way. In fact, there seemed to be something for everyone at the Pond whether that was going for a stroll around the well manicured premises, relaxing and enjoying the many cozy lounges and Pond vistas, or actively participating in the fun varied activities being offered by Holly and staff. Among my favourite activities were the piñata party, the steeplechase race, chair yoga, the tulip festival excursion and baking with Bob. I also really enjoyed the in between times with residents such as chit chatting with new friends over a delicious snack or meal or playing impromptu games of scrabble, chess, euchre and wii bowling. Never was I bored or homesick at the Pond, rather just the opposite, I didn’t want to say goodbye. If you are looking for a caring family atmosphere for respite or retirement living, look no further but the Conservatory Pond. You won’t regret it.

Chartwell encourages our stakeholders to review and rate our properties and services in full accordance with our Website Terms of Use.

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