Elderly grandmother in wheelchair with an adult granddaughter outside in spring nature / Une grand-mère âgée en fauteuil roulant avec sa petite-fille adulte à l'extérieur, dans la nature printanière

Long Term Care at Chartwell Willow in Maple Ridge

Chartwell Willow is a continuum of care residence offering private long term care in Maple Ridge, where you can feel confident knowing your senior loved one is supported in a warm, close-knit setting that feels calm and reassuring. Our long term care community offers 24/7 nursing care for seniors managing complex health challenges or advanced stages of dementia, as well as private suites with ensuite washrooms, and a compassionate team who takes the time to truly get to know your loved one.

Because our long term care neighbourhood is smaller, the experience here feels more personal than in a larger care centre. You’ll see familiar faces each day and benefit from a thoughtful, individualized approach to care that supports dignity and overall comfort. From nutritious, well-balanced meals and engaging activity experiences to flexible visiting and open communication with families, everything we do is designed to support your loved one’s day-to-day well-being and provide you with greater peace of mind.

Discover a personalized approach to care

At Chartwell Willow, our care team takes the time to understand your loved one, including their routines, preferences, and what helps them feel comfortable. Supported by consistent staffing and around the clock availability, our goal is simple: to create a day-to-day living experience that feels genuinely personal to them.

Care and support services your loved one may be benefitting from in our long term care community include:

  • Medication administration
  • Assistance with all activities of daily living
  • Support with bathing, dressing, and personal hygiene
  • Escorts and cueing to meals, activities, and shared spaces
  • Continence care

Your loved one’s personalized care plan is developed in partnership with our Director of Care, as well as informed by ongoing communication with you and your family, so you can all feel confident knowing their well-being remains our top priority.

Gently smiling care giver having a light conversation with senior ladies / Une aide-soignante souriante discutant tranquillement avec des dames âgées

Find safety & peace of mind for a loved one—and you

At Chartwell Willow, our long term care neighbourhood offers a calm, supportive setting where your loved one’s well-being is always the focus. Set within a dedicated area of the residence, our neighbourhood is thoughtfully designed with monitored access, a trained care team on site around the clock, and regular check-ins throughout the day and night. All of this is in place so you can feel reassured that your loved one is cared for in a safe, respectful setting where friendly staff are always nearby.

Romantic senior husband embracing disabled wife sitting on wheelchair at nursing home. Cheerful old couple embracing and looking at each other with love. Happy elderly man holding hands of handicapped woman sitting in wheelchair at care centre.

Browse our comfortable long term care suites in Maple Ridge

Studio

Suite plans thumbnail / Plan des suites miniature
Download Suite Plans

  • Key features included:

    1. Three (3) meals included

    2. 24/7 staff

    3. On-Site Nurse

    4. Morning and evening assistance

    5. Showering and bathing assistance

    6. Escort assistance

    7. Compression stocking assistance

    8. Medication management

    9. Visual checks

    1. Daily Reminders

    2. Redirection and reassurance

    3. Secured unit

    4. Utilities

    5. Individual thermostat

    6. Daily room refresh

    7. Personal laundry

    8. In-suite mail delivery

  • Optional services available:

    1. Cable TV

    2. Telephone

    1. Wi-Fi

    2. Guest room

The image above is a sample and may not represent the specific layout. For the complete suite plan layout, you can download it via the blue button above. This page provides a general description of the types of activities, services and amenities that may be available and is not intended to be an exhaustive or inclusive list. Activities, services, amenities, and prices are not guaranteed and are subject to change. The actual services, amenities and prices will be based on the suite and optional services selected following a personalized tour.

Enjoy our warm & nutritious dining experience

At Chartwell Willow, dining is something your loved one can look forward to each day. Meals are thoughtfully prepared to support health and enjoyment and shared in welcoming dining spaces where friendly staff are close by.

Here, your loved one can benefit from:

  • Well-balanced meals approved by a dietitian
  • Menus that reflect individual preferences and dietary needs
  • Assistance with eating and meal setup when needed
  • Cueing and support getting to the dining room
  • A main dining room with a warm, social atmosphere

Family members are also always welcome to join their loved ones for a meal and spend meaningful time together.

Butternut Squash Soup for starters

Explore our tailored amenities and activities

As Chartwell Willow’s long term care neighbourhood is more intimate, you’ll find it naturally feels more personal. Days here are spent with familiar faces, leading to moments of connection that help create a true sense of community.

Throughout our neighbourhood, your loved one can enjoy a variety of comfortable, welcoming spaces, including:

  • A large lounge and main dining room for gathering and social time
  • A secure outdoor courtyard to enjoy fresh air and quiet moments
  • An activity room and cozy sitting areas for programs or relaxed visits
  • A multi-purpose room that families can reserve for special get-togethers
  • A guest suite, allowing loved ones to stay close when needed

Each day at Chartwell Willow also offers opportunities for engagement and enjoyment, from live entertainment and outings to meaningful activities that encourage self-expression and a sense of purpose.

exterior and gardens at chartwell willow care residence

Feel supported through strong family partnerships

At Chartwell Willow, we know how important it is for you to feel informed and involved in your loved one’s life with us. We believe families are an essential part of our community and the best care happens when we work together.

You’re always welcome to stay connected in ways that feel right for you, whether that means regular conversations with our team, visiting often, sharing meals, or spending quality time with your loved one in our shared spaces. If it feels comfortable and safe, you’re also welcome to take your loved one out for visits beyond the residence.

Our team is here to answer questions and offer guidance along the way, so you never feel alone in the process. Above all, we’re committed to open communication and a respectful partnership that supports your loved one’s well-being—and your peace of mind, too.

Senior woman and her adult daughter are reading a book at the tea table / Une femme âgée et sa fille adulte lisent un livre à la table de thé

How to start the conversation about senior living

Speaking to a loved one—such as a spouse or parent—about a potential move to a long term care residence can be a challenging conversation to have. Our guide, “Supporting a Loved One,” helps explain how to respectfully bring up the topic with a spouse or aging parent and who can help make this transition easier. You’re not alone—let us help you navigate this option together.

Download our guide
Senior woman sitting in bed smiling at her care worker sitting on a chair next to her

Frequently Asked Questions

  • Is long term care at Chartwell Willow privately paid?

    Yes—long term care at Chartwell Willow is a private pay living option, meaning residents pay their monthly rent directly to Chartwell. There are no government-funded or subsidized suites at this residence.

    Your loved one’s rent includes your private accommodation, three nutritious meals a day, assistance with daily living, medication support, and access to activities and programs. Optional services, such as hair salon services or cable, are available for an additional fee.

    We invite you to speak with our Retirement Living Consultant, who can guide you on cost and next steps.

  • What are the benefits of private-pay long term care?

    Private-pay long term care can offer more flexibility and choice for you and your loved one! Families often appreciate the potential for quicker availability, greater choice in suites, and a more predictable process without waitlists tied to public funding.

    Our team is always happy to walk you through options and help you decide what’s right for your situation.

  • How does the application process work for Chartwell Willow’s long term care neighbourhood?

    Admission to long term care at Chartwell Willow begins with a conversation and an assessment by our Director of Care, in collaboration with your loved one’s healthcare providers.

    From there, our team will guide you through next steps, answer your questions, and help you understand timing and availability. We encourage families to reach out early so we can support you thoughtfully and without pressure.

  • Is there a waiting list for long term care at Chartwell Willow?

    Availability can vary. Because Chartwell Willow offers private-pay long term care, there may be more flexibility compared to publicly funded options.

    Our team can talk with you about current availability and help you understand what to expect.

  • How do I know if my loved one is ready for long term care?

    It may be time to consider long term care if your loved one would benefit from daily nursing support for complex medical needs or advanced stages to dementia, and would also benefit from a setting where meals, socialization and daily routines are all thoughtfully supported.

    Our team is always available to talk things through with you, answer your questions, and help you understand whether long term care at Chartwell Willow is the right fit.

  • What types of care needs can long term care at Chartwell Willow support?

    Chartwell Willow’s long term care team is experienced in supporting individuals with a wide range of care needs. This includes help with balance and mobility, such as transfers, as well as continence support and care for those living with moderate to advanced forms of dementia or significant health and memory-related needs.

    Care is provided in an attentive, responsive way, with regular check-ins throughout the day and night. Above all, our approach focuses on comfort, dignity, and safety, so you can feel confident knowing your loved one is well supported.

  • Are the suites private at Chartwell Willow?

    Yes! Our residents live in private, single-occupancy rooms, each with their own ensuite bathroom. Couples living with us would also each have their own private suite.

    We encourage families to personalize their loved one’s suites with familiar furniture, décor, and cherished items to help create a sense of comfort and belonging.