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Chartwell Barclay House Retirement Residence

600 Chippewa Street West, North Bay (Ontario) P1B 9E7

    Évaluations pour cette résidence- Évaluation globale -   (5.0)




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Mark Toffolon

Nice nursing home , staff are very friendly , very compassionate

Dave Saad

My aunt was a resident over a period of 8 months where she was in and out of hospital. The last place she wanted to go was to a retirement home, but Barclay House changed her mind. Her first experience got her back in good health and she was able to return to her home. From that point, as her primary care giver, I can't say enough about the service she received, the accommodating attitude of the staff and every effort that was made to assist her and to keep her at the point where she could enjoy the amenities of the home as compared to returning to a hospital. The staff attitude of asking "why not" instead of "why" was tremendous, the ease with which she was able to move around and the meals she received were so appreciated by our family. Unfortunately her health deteriorated to the point where she passed away in the hospital, but right up to the end, her mindset was that Barclay House was her home and that was where she wanted to return to. Thank your to everyone including the residents for the friendship, care and compassion that my aunt received

Sandra Carlson

My mother was a resident of Barclay House and is in transition to long term care. While at Barclay House she was more than happy being there. The food/meals are wonderful, portions are just right and you can get more if you so desire. You do have options to change the meal if you’re not into what is being offered. The staff and management are more than accommodating. I would recommend Barclay House in a heart beat . A great place if you’re looking at retirement living for yourself or a loved one.

Terry Leflar

My mother has recently moved into the Barclay house which she fondly refers to her new home and "the lodge" and with only weeks of moving in is really enjoying her time in her new home. As family members looking in, we are amazed as the quality of experience she is having from making new friends, to the great menu in quality and variety, the activities offered to the residents and most importantly to the accessibility and helpfulness of the staff from management on down. We are truly great full that we choose "the lodge" for my mother residence as the care she is receiving is second to none. My wife and I often say that one day we may be so lucky as to live at the Barclay House. Thanks to all

Joan Ouellette

My Mom was at Barclay House for 2 years. She moved there at 92 years old and was struggling with her aging and failing body. All the staff there treated her with so much care and tenderness and respect and worked hard to make her entire time there enjoyable and fulfilling. Staff are very busy but always took the time and patience to talk with her and never made her feel rushed. Staff were always so helpful and patient and kind. I would and have and will continue to highly recommend Barclay House!

Debbie King

I am a PSW (from an outside agency) who has been assisting several residents over several years.. Most of my Clients over the years have confided in me how much they enjoy living at Barclay House. I know I can always count on the Staff to assist me with anything -Team Work.

Laurel Rocca

When my mother passed away in the fall of 2015, we were looking to move my father to a retirement residence in North Bay as it was close to his children. Previously my parents had lived the past five years in a retirement residence which was 5+ hours away and it was not always easy to be there with them for family events etc. Barclay House was much smaller than their previous residence, and it turned out to be proof that smaller can be, and in our case, was better. From our first contact with management, all our experiences with them were positive. They went above and beyond to accommodate us. This included meeting with us out of normal working hours to get paperwork done for Dad's admittance. We also set up his room over a weekend in advance of his moving in and they made sure we had trolleys etc that we might need available to us. What struck me most was their staff. ALL STAFF know the residents by their first name and they are always addressed by name. They are all friendly, caring and patient and nothing is too much trouble. Residents health and care are their priority and they strive to maintain high standards, which is evident daily. There is a feeling of 'family' here. This was reinforced to me when my father was hospitalized for a couple of days last winter. Bringing him back, we were walking down the hall to his room and he told me he was glad to be HOME. He had never referred to his last retirement residence as home. It was then that I knew we had made the right choice for Dad.

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705-707-0998



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