At Chartwell, we want you to experience the sense of safety, support and peace of mind you deserve from the first day you move in with us. Here’s why Chartwell residences are safe places to call home:

  1. We diligently follow all provincial and public health guidance and provide PPE to our employees.
  2. Our residences have enhanced infection prevention and control protocols.
  3. Staff are on-site 24-7 to support you, if and when you need assistance.
  4. Our new Transition Together Move-In Program helps you safely ease into life in your new home with peer support.
  5. Family visit protocols remain in place to ensure you stay connected with loved ones.
  6. Our residence staff have transparent and regular communication with residents and their families so you always know what’s going on. 

While safety remains our top priority, we also foster safe opportunities for socialization and engagement so you can enjoy the lifestyle at Chartwell to the fullest.

Chez Chartwell, nous tenons à ce que vous éprouviez le sentiment de sécurité, de soutien et de tranquillité d’esprit que vous méritez dès le premier jour de votre emménagement chez nous. Voici pourquoi les résidences Chartwell sont des milieux sécuritaires où il fait bon vivre :

  1. Nous suivons avec diligence toutes les directives provinciales et de la santé publique et fournissons l’ÉPI nécessaire à nos employés.
  2. Nos résidences appliquent des protocoles renforcés de prévention et de contrôle des infections.
  3. Le personnel est présent sur place en tout temps pour vous aider quand vous en avez besoin.
  4. Notre nouveau programme « Vivre la transition ensemble » vous aide à vous installer dans votre nouvelle résidence en toute sécurité, en bénéficiant du soutien de vos pairs et du personnel.
  5. Les protocoles de visites des familles demeurent en place pour vous permettre de maintenir des liens avec vos proches.
  6. Le personnel de notre résidence entretient une communication transparente et régulière avec les résidents et leurs familles afin de vous tenir au courant de tout ce qui se passe.

Bien que la sécurité demeure notre priorité absolue, nous favorisons également les occasions de socialisation et de participation en toute sécurité afin que vous puissiez profiter pleinement du mode de vie offert chez Chartwell.

"Committed to service excellence"

Chartwell Malaspina Care Residence in beautiful Nanaimo, British Columbia, is a long term care community that provides high-quality care and service in a newly-built, modern environment. Situated on spacious grounds that boast a secure, landscaped courtyard, patios, a greenhouse and views of the Georgia Strait, our home also enjoys close proximity to a number of local amenities, including Southgate Mall, cafés and restaurants, pharmacies and medical clinics, seniors centres and places of worship.

Indoors, our 136-suite residence features a host of welcoming and accessible amenities, including TV lounges, dining rooms, activity spaces, a hair salon and light-filled private accommodations. Our covered entryway and visitor parking also make visiting loved ones easy and convenient. A wide range of therapeutic and recreational opportunities are available to residents on-site—from outdoor activities like a gardening and walking club, to personal interest programs like baking and artistic pursuits, to bus outings, strength and balance classes and religious services. Aside from regular contact with our furriest resident, Frankie the cat, our residents also benefit from regular pet therapy programming.

At Chartwell Malaspina, our dedicated and skilled staff are committed to service excellence, and are here to support residents with their personal and nursing care needs. Suitable for seniors who are in need of complex medical or memory care support, we offer 24-hour nursing care with daily personal assistance in a secure and friendly environment—meaning you can experience the peace of mind you deserve, knowing that your loved one is being well cared for.

Admission to our subsidized suites are coordinated by Island Health; however, private pay suites may also available. For information on our subsidized suites, please contact your local Home Health Office. For information on our private pay suites, please contact us and we will contact our Social Worker on your behalf.

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