Grant Radmore
17/04/2021

We chose Chartwell bridal wood for my mother in 2016 at 95 years of age It was time to leave her home she had been in for 62 years after doing a 2 month Trial she made this her new home for the next 5 years until her passing just shy of Her 100th birthday .This place is amazing clean and inviting from the rooms to the common areas and dining room the staff and management are amazing they treat everyone like family and as staff moved on for retirement or other opportunities , new staff moved in without missing a beat and became part of the family. The activities and outings were a highlight to my mother . I would strongly recommend this home for your loved ones or your self.

Wayne Kilrea
01/04/2021

In November 2019, my 95 year old aunt had a fall in her home, causing her to be hospitalized for two months, followed by a two month “respite” stay at Chartwell Bridlewood, Ottawa. My aunt recovered nicely thanks to excellent care received at the hospitals and at Chartwell. She then decided she liked the place so much, she wanted to stay at Chartwell! During her time at Chartwell, I have found every aspect of her care to be excellent, including lodging, cleanliness, attendant care for medications, meals and food variety, and social/communal activities, they even have a beauty parlour and that makes her feel real happy! At Chartwell Retirement Home, with its rotational visiting doctor available on demand and a on-site Registered Nurse I feel my aunt is very well cared for and these aspects provide our family with tremendous relief and anxiety - lessening our worries for her well being. With respect to COVID 19, it is my understanding that all residents and staff have received their vaccines and are continuing with their strict COVID protocols. Chartwell has bee, and will continue to be an exceptional place for my aunt to reside. Thank you Chartwell for taking such good care of our loved one!! Wayne Kilrea P.S. Please convey our appreciation to all your staff