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Testimonials

The peace of mind that comes from knowing their loved ones’ health and happiness is protected in a community of friends and caring staff means everything to families. For Theresa, Chartwell has become a happy second home not just for her mother Mary, but for their whole family.

At their Chartwell residence, follow the laughter and you’ll find Sally and her best friends Bonnie and Joan. Days filled with fulfilling companionship and activities are what our residents often say they enjoy most.

Knowing her health and happiness are the highest priority at her Chartwell residence gives Marion peace of mind, now more than ever.

Knowing that any assistance she needs is always available gives Marilyn peace of mind at her Chartwell residence, where the health and happiness of our residents is our top priority.

“Just wanted to reach out and thank you and your staff for facilitating moms first visit outside in 6 months. She was so happy to enjoy the sun and to sit and visit...”


Family member at Chartwell Hollandview

“Thank you so much to Chartwell staff for looking after my parents so cautiously. I know they are in the best possible hands.


Family member at Chartwell Harwood

“Just a quick note to tell you all that I think you are all fabulous! I know what a dedicated, caring and professional group you all are...”


Family member at Chartwell Waterford Long Term Care

“Thanks so much to Chartwell Birchwood in Chilliwack! They are doing such a wonderful job of looking after my mom and dad...Thank you so much.”


Family member at Chartwell Birchwood

“Thank you Chartwell Clair Hills. You’re taking such compassionate and loving care of your residents! Thank you for going above and beyond. My Mom is fortunate to be in your care.”


Family member at Chartwell Clair Hills

“The staff at Chartwell Oakville are like the sisters and brothers I’ve always needed in supporting the loving care of my mother. Thank you all for all you do, every single day. I wish you all well!”


Family member at Chartwell Oakville

“I wanted to extend my personal thanks to you and all the staff at Chartwell Stonehaven for the extra special care you showed my mother and all other mothers"...


Family member at Chartwell Stonehaven

“Just a short note to thank you all for the constant communications and to express our deep gratitude to you for the care and compassion you’re showing to our mother"...


Family member at Chartwell Tranquility

"My congratulations to the hard work of Chartwell Grenadier staff in grappling with the COVID-19 situation at the residence. You have done an outstanding job..."


Family member at Chartwell Grenadier

"With all the negativity that surrounds us during this COVID-19 crisis, I just wanted to take a moment and salute everyone at Chartwell Gibson LTC."


Family member at Chartwell Gibson Long Term Care

"I am writing to express our deep appreciation for the exemplary standard of care that you and your staff have displayed under these exceptionally trying times"...


Family member at Chartwell Oak Park Terrace

I just want you to know that our family is over-the-top happy with you, your staff and the company. My Mom always says how much she loves living at Chartwell Ridgepoint"...


Family member at Chartwell Ridgepoint

“Thanks so much for all your hard work and diligence in keeping your residents safe! We know that everyone working there is doing their very best to keep our loved ones safe and happy!...


Family member at Chartwell Langley Gardens

“A big shoutout of gratitude and thanks to the staff and management of Chartwell Tranquility Place. You are ALL doing a tremendous job of keeping us safe and well fed. We will survive!”


Chartwell Tranquility Place resident



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