Book a virtual or on-site tour. Move-Ins Now Accepted.
New Infection Prevention Measures In Place for Enhanced Safety.  

Visitor Information


Ontario Retirement and Ontario Long Term Care

Thank you for your ongoing support while we remain focused on keeping our residents, their families and our staff safe from the transmission of the COVID-19 virus. With the pandemic situation constantly evolving, we are adapting our visitor policy as a way to protect everyone. These changes are compliant with the directive that was issued by the Chief Medical Officer of Health on September 8, 2020.

Effective September 9, 2020 (Long Term Care) and September 15, 2020 (Retirement) all visitors will need to attest to having been trained on infection prevention and control measures including how to safely put on and take off PPE and hand hygiene prior to their first visit with the resident and then monthly thereafter, as well as on the homes visitor policy.

Prior to your next visit to a Chartwell retirement residence or Chartwell long term care residence, you are required to review the documents and instructional videos below.

Chartwell Retirement Residences

Long Term Care Residences