Book a virtual or on-site tour. Move-Ins Now Accepted. New Infection Prevention Measures In Place for Enhanced Safety.
96% of residents felt their Chartwell Residence took important measures to keep them safe during COVID-19. "Listening to Serve You Better" 2020 survey results.

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Safety & Outbreak Prevention


At Chartwell, the top priority of every member of our organization is the safety of our residents, their families and our staff. Our residences follow all government directives for heightened infection control, foster safe social experiences and have implemented enhanced safety measures so everyone living and working in our homes feels protected and supported.


Some of the enhanced safety measures you may see in our homes include:

  • PPE available and required for staff
  • Enhanced Infection Prevention & Control education for all staff and residents
  • Screening of visitors and staff
  • Visitor restrictions when required
  • Promotion of good hand hygiene and physical distancing
  • Hand sanitizer readily available
  • Increased cleaning and disinfection of high-touch surfaces
  • Safety measures implemented in all aspects of residents’ daily life, including the dining experience, life enrichment activities, services like hairdressing and personal support, etc.

It is thanks to the dedication of our staff and the patience and understanding of our residents and their families that we are able to maintain our communities as safe, engaging and fulfilling places to call home—where residents are always supported and their best interests are always put first. Our Retirement Living Consultants are available if you have any questions about Chartwell’s safety and outbreak prevention measures. Call us today to learn more.