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Notes from our CEO

February 23, 2021

There is no doubt that our front-line staff are superheroes. They show up to work each day with a smile on their face, ready to make a difference in the lives of our residents. Our Lifestyle and Program Managers and Program and Support Services Managers are no exception.

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February 16, 2021

Whether you walk into a Chartwell residence in Ontario, British Columbia, Alberta or Quebec, the thread that binds our homes together is the feeling of a tight-knit community; a warm, inviting space that residents are truly proud to call ‘home’. Over the past year, this feeling of community has clearly strengthened, as our employees have become like a second family to our residents. When their loved ones were unable to visit due to lockdowns, curfews and social distancing directives, our staff ensured that residents were kept engaged, physically and mentally, and that their daily needs were not only met, but exceeded.

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February 09, 2021

This week, I’d like to recognize one of our long-term care homes, Chartwell Westmount LTC in Kitchener, Ontario, for the exceptional job they have been doing over the past month. Their residence was declared in outbreak on December 26, and while the number of new cases for both residents and staff were initially low, by the end of January there were 73 resident and 67 staff cases.

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February 02, 2021

There continues to be media coverage of issues faced by the Long-Term Care (“LTC”) sector in Canada. Unfortunately, instead of covering the heroic efforts of the staff at these homes and those supporting them or writing informed and intelligent discussion of potential solutions for the sector’s long-standing problems, the focus continues to be on the issue of ownership of LTC homes and the vilification of public companies that operate them. Some recent articles have suggested that these public companies are not “ethical investments” and that investment funds who consider environmental, social and governance (“ESG”) matters important should review their support of the sector. The accusation is that publicly traded operators provide inferior care and divert government funding for the LTC sector to paying dividends to their investors. This cannot be farther from truth, especially when it comes to Chartwell.

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January 26, 2021

It goes without saying that the ongoing provincial restrictions have dramatically disrupted the lives of our residents and their family members.

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January 19, 2021

Photos of our employees receiving the COVID-19 vaccine are a welcome sight for all of us at Chartwell, as we have waited ten long months for this.

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January 12, 2021

Happy New Year! It was a holiday season like we’ve never seen before, however I hope you still found safe and creative ways

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January 04, 2021

We begin the new year with some good news to share. Ontario’s Lieutenant Governor announced on January 1st that Chartwell's Chair of the Board, Michael D. Harris, was appointed to the Order of Ontario.

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December 15, 2020

The holidays are quickly approaching and although we can’t be together physically over the coming weeks

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