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Communication Centre

Communication Centre

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Notes from our CEO

March 16, 2021

On Thursday, March 11, one year after COVID-19 was declared a global pandemic, we came together as a company to celebrate #ChartwellStrong Day. A day to recognize the immeasurable contributions of our dedicated staff, thank our supportive residents and family members, and honour the lives of those we tragically lost.

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March 09, 2021

Yesterday was International Women’s Day, a global day dedicated to celebrating the social, economic, cultural, and political achievements of women. This year, the theme was ‘Choose to Challenge’, motivating others to challenge the status quo by calling out gender bias and inequality, and promoting inclusivity and gender diversity.

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March 02, 2021

We are grateful that our homes have been prioritized in the roll-out of the COVID-19 vaccine. Although vaccinations in Canada have been lagging behind those in other developed countries, recently the pace has accelerated particularly for prioritized seniors in LTC homes and Retirement Residences. We are beginning to see the positive effects of the vaccinations as evidenced in the rapidly declining number of outbreaks in our homes and the lower number of resident and staff cases.

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February 23, 2021

There is no doubt that our front-line staff are superheroes. They show up to work each day with a smile on their face, ready to make a difference in the lives of our residents. Our Lifestyle and Program Managers and Program and Support Services Managers are no exception.

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February 16, 2021

Whether you walk into a Chartwell residence in Ontario, British Columbia, Alberta or Quebec, the thread that binds our homes together is the feeling of a tight-knit community; a warm, inviting space that residents are truly proud to call ‘home’. Over the past year, this feeling of community has clearly strengthened, as our employees have become like a second family to our residents. When their loved ones were unable to visit due to lockdowns, curfews and social distancing directives, our staff ensured that residents were kept engaged, physically and mentally, and that their daily needs were not only met, but exceeded.

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February 09, 2021

This week, I’d like to recognize one of our long-term care homes, Chartwell Westmount LTC in Kitchener, Ontario, for the exceptional job they have been doing over the past month. Their residence was declared in outbreak on December 26, and while the number of new cases for both residents and staff were initially low, by the end of January there were 73 resident and 67 staff cases.

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February 02, 2021

There continues to be media coverage of issues faced by the Long-Term Care (“LTC”) sector in Canada. Unfortunately, instead of covering the heroic efforts of the staff at these homes and those supporting them or writing informed and intelligent discussion of potential solutions for the sector’s long-standing problems, the focus continues to be on the issue of ownership of LTC homes and the vilification of public companies that operate them. Some recent articles have suggested that these public companies are not “ethical investments” and that investment funds who consider environmental, social and governance (“ESG”) matters important should review their support of the sector. The accusation is that publicly traded operators provide inferior care and divert government funding for the LTC sector to paying dividends to their investors. This cannot be farther from truth, especially when it comes to Chartwell.

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January 26, 2021

It goes without saying that the ongoing provincial restrictions have dramatically disrupted the lives of our residents and their family members.

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January 19, 2021

Photos of our employees receiving the COVID-19 vaccine are a welcome sight for all of us at Chartwell, as we have waited ten long months for this.

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