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Categories : Notes from our CEO

May 18, 2021

Recognition at Chartwell has always been an important part of our employee culture. This year more than ever, we have strived to honour and showcase our appreciation for the hard work and incredible accomplishments of our heroic employees, whose contributions have truly gone above and beyond during these extraordinary times.

Last week was National Nurses Week, where we recognized the dedication and commitment of nearly 1,400 nurses who work in our retirement and long-term care homes. We issued a Press Release that highlighted some the incredible nurses who work at Chartwell and whose support we are grateful and honoured to have. On May 19, it is Personal Support Worker (PSW) Day in Ontario. Our PSWs are a compassionate and dedicated group of individuals, not only delivering quality personal care and services to our residents, but also providing emotional care and connecting with residents on a deeper level. Alison Avila, who works as a PSW at Chartwell Stonehaven in Kanata, Ontario, says of the last year, “We became counsellors, confidants and surrogate families. We made sure looking after residents’ mental well-being was paramount.” Thank you to all our heroic PSWs who have gone over and above their roles this past year to support safety, mental health and well-being of our residents.

A Tribute to our heroic employees, #ChartwellStrong

In honour of all Chartwell employees, next week we will be launching the first phase of our e-book, entitled #ChartwellStrong: A tribute to our heroic employees. This e-book profiles 18 Chartwell employees from our corporate offices who stepped up to volunteer in our retirement and long-term care homes and provide additional front-line support during the early days of the pandemic. The second phase of the book, which will be launched in June, will feature 20 front-line employees who went above and beyond in their roles over the past year and were nominated by their Managers for their commitment and dedication to service excellence. Look out for the official launch on Chartwell’s Career Facebook page, as well as LinkedIn, next week.

I’d like to thank all employees for their continued dedication to Chartwell. The past year has not been easy, but we have made it this far because of your determination, empathy and unwavering commitment to your residents, their family members and each other. I am proud to work with such amazing team members and I look forward, optimistically, to the year ahead

The Chartwell Experience

A Tribute to our heroic employees, #ChartwellStrong

Melissa Bloomfield, Retirement Living Consultant at Chartwell Leamington in Leamington, Ontario, decided to kick off National Nurses Week by recognizing the contributions of residents who worked as nurses, some as long as 60 years ago! Each resident was given a gift bag filled with spa items and flowers thanking them for their service to the nursing profession. “It was important to me that we celebrate Nurses Week starting with our own residents who have made such wonderful contributions in their lives,” she says. What a wonderful way to honour every nurse, past and present, within your home. Thank you Melissa and the Chartwell Leamington team for celebrating our residents and their invaluable contributions to the nursing profession.

A Worthy Read

”From the Ground Up: A journey to reimagine the promise of America” by Howard Schultz. In his latest book, the founder of Starbucks shows how his life experiences from childhood to present times drove him to challenge old notions about the role of business in society. From the company’s early day investments in their employees through health insurance, tuition assistance and stock ownership to its controversial initiatives in the areas of race relations and refugees, this book provides a thoughtful and honest account of this forward thinking organization by its longtime leader.

Vlad Volodarski
Chief Executive Officer